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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The service was fast, straightforward and efficient. Staff, specifically Mark, but in general were super nice and straightforward.
Business response:
We are excited to hear about your positive experience with our team. Your feedback about the quick and efficient service means a great deal to us. It's wonderful to know that our staff provided you with such straightforward and helpful assistance throughout your visit. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with excellent service at Camelback VW.
I truly appreciate the excellent customer service and quality workmanship I receive from Camelback Volkswagen.
Business response:
We are delighted to hear about your positive experience with our team. Your recognition of the outstanding service and skilled workmanship means so much to us at Camelback VW. We take great pride in delivering the level of care and quality that you've come to expect, and knowing that we've met those expectations is truly rewarding. Your continued trust in our services is what drives us to maintain these high standards every day.
Eddie was amazing and helped me out with everything that I needed! I was in and out in a timely manner.
Business response:
We are thrilled to hear about your positive experience with our team! It sounds like you received excellent support with everything you needed during your visit. We're especially pleased that your service was handled efficiently and you were able to complete your visit in a timely manner. Your feedback means a lot to us and helps us continue providing the quality service our customers deserve. Thank you for choosing Camelback VW and for taking the time to share your experience.
Fast and simple, walked in for what i need was greeted immediately and the while experience was just a breeze thanks!
Business response:
Thank you immensely for sharing your wonderful experience with us! We're delighted to hear that your visit was quick and straightforward, and that our team provided you with immediate assistance upon arrival. It's fantastic to know that the entire process felt effortless for you. Your feedback about the seamless experience truly means a lot to us at Camelback VW, and we appreciate you taking the time to share these kind words. We look forward to continuing to provide you with the same excellent service in the future!
Bought my VW Atlas here in 2019, have brought it back for a number of warranty-related issues, service has always been excellent. Recently took the vehicle in because of a lingering gas smell after driving. Issue was identified as O-rings/seals on the fuel injectors, which they replaced. There was some confusion over the total price of the repair... the original price I was quoted was understood to be all-in, but when diagnosis was complete I was presented with an additional charge for labor and parts. After speaking with th... read more
Business response:
We are thrilled to hear about your positive experience with your VW Atlas service at Camelback VW. Your loyalty since purchasing in 2019 means everything to us, and we genuinely appreciate your continued trust in bringing your vehicle back for maintenance needs. We understand there was some initial confusion regarding the pricing for your fuel injector repair, and we're glad Chris was able to work with you to honor the original quote you received. Clear communication about costs is important to us, and we value feedback that... read more
Knowledgeable team Dependable explain everything the way you want very happy of them Excellent stuff
Business response:
Thank you for your wonderful feedback! We're thrilled that our knowledgeable team exceeded your expectations and clearly explained everything. Your satisfaction means so much to us at Camelback VW.
Alexander at the front desk was professional helpful and help us get back on the road as soon as possible.
Business response:
Thank you for the positive feedback! We're thrilled that Alexander provided professional and helpful service to get you back on the road quickly. We appreciate you sharing your experience at Camelback VW.
Good It was very good. Long way to drive for a one hour service. Just changed the oil and coating applied to exterior
Business response:
Thank you for your positive feedback! We're glad you were satisfied with the oil change and exterior coating service. We appreciate you making the drive to visit us and value your business at Camelback VW.
Alexander was very helpful. Got my problem solved very quickly and professionally. He's a very knowledgeable service advisor.
Business response:
We are thrilled to hear about your positive experience with our service team. It sounds like you received the knowledgeable assistance you needed to resolve your concern efficiently. Having a service advisor who can address issues both quickly and with expertise makes all the difference in ensuring our customers feel confident and well-cared for. Thank you for taking the time to share your experience at Camelback VW.
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4 star rating with 2,702 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open at 8:00 a.m.