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Camelback VW

4.0

About this business

Location details

1499 E. Camelback Rd., Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.02,713 reviews
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JOEDEMATTEO034's profile image
JOEDEMATTEO034 
2 months ago

Just like the service im used to for the past 15 years. EXCELLENT GREAT team 

Business response:

We are utterly delighted to hear about your exceptional experience with our team! Your loyalty over the past 15 years means everything to us, and we're thrilled that Camelback VW continues to provide the excellent service you've come to expect. Thank you for taking the time to share your positive feedback about our team. Knowing that we've consistently delivered great service throughout your long relationship with us is incredibly rewarding and motivates us to maintain these high standards for all our valued customers. 

srvcnor1981's profile image
srvcnor1981 
2 months ago

Outstanding The service was outstanding and was kept up with status of vehicle The service was outstanding and was kept up with status of vehicle by service provider 

Business response:

Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you found our service outstanding and that we were able to keep you well-informed throughout the entire process with regular status updates on your vehicle. Your positive experience means everything to us, and we truly appreciate you recognizing the dedication our team puts into providing exceptional service. It's feedback like yours that motivates us to continue delivering the high-quality, transparent service that our customers des... read more

CVANECK71's profile image
CVANECK71 
2 months ago

Great working with them to get the vehicle I wanted. And servicing works well with me too! 

Business response:

We are thrilled to hear about your positive experience with both our vehicle purchasing and service departments. Your satisfaction with finding the vehicle you wanted and our ongoing service support means everything to us at Camelback VW. We genuinely appreciate customers like you who take the time to share their experiences. It's wonderful to know that our team was able to work with you effectively throughout the process and continues to meet your service needs. Thank you for choosing us and for your trust in our dealership... read more

KTJ21's profile image
KTJ21 
2 months ago

I had a great experience. Alexander was great to deal with. He went above and beyond to make sure my vehicle was repaired in a timely manner 

Business response:

We are thrilled to hear about your positive experience at Camelback VW! It's wonderful to know that Alexander provided exceptional service and went above and beyond to ensure your vehicle was repaired promptly. We truly value customers like you who take the time to share their experiences. Your feedback means a great deal to us and helps reinforce our commitment to delivering outstanding service. We're grateful for your trust in our team and look forward to serving you again in the future. 

Tempi.harris's profile image
Tempi.harris 
2 months ago

Friendly and easy to work with. Was able to get in quickly after scheduling online. 

Business response:

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our team friendly and easy to work with, and that our online scheduling system made it convenient for you to get an appointment quickly. At Camelback VW, we strive to provide exceptional service that combines professionalism with a welcoming approach. Your feedback reinforces our commitment to making every customer interaction smooth and pleasant, and we truly appreciate you choosing us for your automotive needs. 

Dannisancho559's profile image
Dannisancho559 
2 months ago

It's really helpful people Great service n really fast n perfect Nice people good dealership 

Business response:

We are honored to hear about your positive experience with our team. Your kind words about our helpful staff, great service, and quick turnaround time truly mean a lot to us at Camelback VW. It's wonderful to know that you found our people to be nice and that we were able to provide you with the perfect service you were looking for. We strive to create an authentic and professional experience for every customer, and your feedback confirms that we're on the right track. Thank you for taking the time to share your experience w... read more

LOGANSPILLER7's profile image
LOGANSPILLER7 
2 months ago

Straight forward understanding of my concerns and excellent communication along the way. He was fantastic to work with 

Business response:

We are absolutely thrilled to hear about your positive experience with us. Your feedback regarding the straightforward understanding of your concerns and excellent communication throughout the process means a great deal to us. It's wonderful to know that our team member provided you with such fantastic service. We strive to ensure every customer feels heard and well-informed throughout their entire experience with Camelback VW, and your review confirms we're meeting that goal. 

SaucyShayla's profile image
SaucyShayla 
2 months ago

Mark from the service department is wonderful! He’s patient and kind, cares about my budget, and makes a stressful repair feel much smoother, which keeps me coming back. 

Business response:

Thank you for your wonderful feedback about your experience with us. We are truly grateful that Mark was able to provide you with such exceptional service in our service department. It means the world to us to know that his patient, kind approach and consideration for your budget helped make what could have been a stressful situation much more manageable. Your loyalty as a returning customer is deeply appreciated, and we are honored that the quality of service you receive keeps bringing you back to Camelback VW. Mark and our... read more

BELOTUSBEWELL's profile image
BELOTUSBEWELL 
2 months ago

I always get treated professionally and with care. Very pleased. I trust that I will receive great service. 

Business response:

Your positive feedback means the world to us! We are truly grateful that you feel treated professionally and with care during your visits. Building that level of trust with our customers is exactly what we strive for every day. It's wonderful to hear that you have confidence in the service you receive at Camelback VW. Your loyalty and trust inspire us to continue delivering the exceptional experience you've come to expect. Thank you for taking the time to share your experience with others. 

Frequently asked questions about Camelback VW

How is Camelback VW rated?

Camelback VW has a 4 star rating with 2,713 reviews. 

When is Camelback VW open?

Camelback VW is open now. It will close at 8:00 p.m.