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Camelback VW

4.0

About this business

Location details

1499 E. Camelback Rd., Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.02,702 reviews
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SHEILA_LEIVAS45's profile image
SHEILA_LEIVAS45 
a month ago

Everyone was great They explain everything. Answer all my questions in timely fashion They were very helpful 

Business response:

We are pleased to hear about your positive experience with our team. It means a lot to know that our staff took the time to thoroughly explain everything and address all of your questions promptly. Providing helpful service and clear communication is something we strive for with every customer. Your feedback about our team's responsiveness and willingness to assist reinforces our commitment to delivering exceptional service. Thank you for choosing Camelback VW and for taking the time to share your experience. 

HULA294's profile image
HULA294 
a month ago

I had amazing wonderful customer service at Camelback Volkswagen. The service riders are amazing. The sales people were great to speak to. 

Business response:

We are utterly delighted to hear about your exceptional experience with our team. Your kind words about receiving outstanding customer service truly mean the world to us. We're thrilled that our service advisors provided you with such excellent support and that our sales team made a positive impression during your conversations. It's wonderful to know that multiple departments at Camelback VW contributed to making your visit so memorable. Your feedback motivates us to continue delivering the high-quality service that sets us... read more

ajcobretti's profile image
ajcobretti 
a month ago

Ok Absolutely the best customer service I've had at any service shop. Shayna went the extra mile to assure my car was fixed and ready when expected. 

Business response:

Thank you for taking the time to share your wonderful experience with us at Camelback VW. We are truly grateful to hear that you received exceptional service that exceeded your expectations. It means so much to know that our team went above and beyond to ensure your vehicle was properly repaired and ready exactly when you needed it. Your recognition of the outstanding care you received reflects our commitment to providing every customer with reliable, professional service. We appreciate your trust in us and look forward to c... read more

GABEPRECIADO's profile image
GABEPRECIADO 
a month ago

Alexander was very communicative, friendly and professional. Promote now. You should promote him immediately Yes 

Business response:

Your positive feedback about Alexander means so much to us at Camelback VW. We're thrilled to hear that he demonstrated excellent communication skills while maintaining a friendly and professional approach throughout your experience. Team members who show such dedication to providing outstanding service truly make a difference, and we're grateful you took the time to recognize Alexander's exceptional work. Your recommendation speaks volumes about the quality of service he provided, and we're proud to have him as part of our ... read more

Joe Mignacca's profile image
Joe Mignacca 
a month ago

Mark was great to work with. Got us in and out quickly and the issues were corrected. 

Business response:

Thank you for taking the time to share your experience with us. We're delighted to hear that your visit went smoothly and that you were able to get in and out quickly while having your concerns properly addressed. It's wonderful to know that our team member provided you with excellent service and made sure everything was taken care of efficiently. Your feedback about the quality of service and the quick resolution means a lot to us at Camelback VW. We truly appreciate you choosing us for your automotive needs. 

SKBTHEQUILTER's profile image
SKBTHEQUILTER 
a month ago

Helpful, professional Shayna has done an excellent job to show that i can trust the service area. In the past I didn't feel that way. 

Business response:

We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that the helpful and professional approach you received has rebuilt your confidence in our service area. Building trust with our customers is incredibly important to us, and we're thrilled that your recent visit at Camelback VW has made such a meaningful difference in how you feel about our commitment to quality service. Your feedback truly means the world to us and motivates our entire team to continue delivering the except... read more

DEBRA.BESTGEN's profile image
DEBRA.BESTGEN 
a month ago

Excellent customer service in Service and Parts Department. Exception advice regarding Service and Parts. Thank you. 

Business response:

We are excited to hear about your wonderful experience with our service and parts teams. Your recognition of the outstanding customer service and valuable guidance you received means so much to us. We take great pride in providing helpful expertise and ensuring our customers feel well taken care of. Thank you for taking the time to share your positive feedback about your visit to Camelback VW. 

RJKHD11's profile image
RJKHD11 
a month ago

The guys at service are very professional, and my dealings with the dealership have been positive. 

Business response:

Thank you for taking the time to share your positive experience with us. We deeply value hearing that our service team has provided you with professional care and that your interactions with Camelback VW have been consistently positive. Your feedback about the quality of service you received means a great deal to our team. We appreciate your trust in us and look forward to continuing to provide you with the excellent service experience you deserve. 

MSHUNTER088's profile image
MSHUNTER088 
a month ago

Quick and easy Getting my car repaired was quick and easy. Would recommend this dealership and will be back. 

Business response:

Thank you immensely for taking the time to share your experience with us. We're thrilled to hear that your vehicle repair process was efficient and straightforward. Your satisfaction with the service you received means everything to our team at Camelback VW. We truly appreciate your recommendation and look forward to serving you again in the future. Your trust in our dealership drives us to continue delivering the quality service you deserve. 

Frequently asked questions about Camelback VW

How is Camelback VW rated?

Camelback VW has a 4 star rating with 2,702 reviews. 

When is Camelback VW open?

Camelback VW is closed now. It will open at 8:00 a.m.