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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
When I first arrived, wasn't greeted the best because no one was there but a gentleman in the back who seemed like he didn't want to be bothered was so I left. About 30 minutes I returned and was greeted by shayna who was awesome.
Business response:
We are delighted to hear about your positive experience with Shayna during your visit to Camelback VW. We understand that your initial arrival didn't meet expectations, and we truly appreciate you giving us another opportunity to serve you properly. It's wonderful to know that Shayna provided the welcoming service you deserved and made your second visit a great one. Your feedback helps us ensure that every customer receives the excellent attention they expect from the moment they walk through our doors. Thank you for taking ... read more
We have been bringing our cars for service for many years because it is convenient and they have great customer service
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team over the years. Your loyalty and trust in bringing your vehicles to us means everything to our team at Camelback VW. We understand how important convenience is for our customers, and we work hard to provide exceptional service that makes your experience as smooth as possible. Thank you for taking the time to share your positive feedback - it truly motivates us to continue delivering the quality care you deserve.
Eddie was great! Had a tire blowout and was able to get my tire put on while he waited for the warranty to get approved. Had some vibration issues after instillation and took it back to Eddie and he took it in immediately, fixed the issue, and for the inconvenience of me coming back, he filled up my tank.
Business response:
We are ecstatic to hear about your wonderful experience with our team! It sounds like you received exceptional service during what could have been a stressful situation with your tire issue. We're thrilled that our staff was able to quickly handle your tire installation while coordinating the warranty approval process for you. We truly appreciate you sharing how our team went above and beyond when you returned with concerns about vibration. Taking care of the problem right away and providing that extra gesture of filling you... read more
Everyone was great They explain everything. Answer all my questions in timely fashion They were very helpful
Business response:
We are pleased to hear about your positive experience with our team. It means a lot to know that our staff took the time to thoroughly explain everything and address all of your questions promptly. Providing helpful service and clear communication is something we strive for with every customer. Your feedback about our team's responsiveness and willingness to assist reinforces our commitment to delivering exceptional service. Thank you for choosing Camelback VW and for taking the time to share your experience.
I had amazing wonderful customer service at Camelback Volkswagen. The service riders are amazing. The sales people were great to speak to.
Business response:
We are utterly delighted to hear about your exceptional experience with our team. Your kind words about receiving outstanding customer service truly mean the world to us. We're thrilled that our service advisors provided you with such excellent support and that our sales team made a positive impression during your conversations. It's wonderful to know that multiple departments at Camelback VW contributed to making your visit so memorable. Your feedback motivates us to continue delivering the high-quality service that sets us... read more
Ok Absolutely the best customer service I've had at any service shop. Shayna went the extra mile to assure my car was fixed and ready when expected.
Business response:
Thank you for taking the time to share your wonderful experience with us at Camelback VW. We are truly grateful to hear that you received exceptional service that exceeded your expectations. It means so much to know that our team went above and beyond to ensure your vehicle was properly repaired and ready exactly when you needed it. Your recognition of the outstanding care you received reflects our commitment to providing every customer with reliable, professional service. We appreciate your trust in us and look forward to c... read more
Alexander was very communicative, friendly and professional. Promote now. You should promote him immediately Yes
Business response:
Your positive feedback about Alexander means so much to us at Camelback VW. We're thrilled to hear that he demonstrated excellent communication skills while maintaining a friendly and professional approach throughout your experience. Team members who show such dedication to providing outstanding service truly make a difference, and we're grateful you took the time to recognize Alexander's exceptional work. Your recommendation speaks volumes about the quality of service he provided, and we're proud to have him as part of our ... read more
Mark was great to work with. Got us in and out quickly and the issues were corrected.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that your visit went smoothly and that you were able to get in and out quickly while having your concerns properly addressed. It's wonderful to know that our team member provided you with excellent service and made sure everything was taken care of efficiently. Your feedback about the quality of service and the quick resolution means a lot to us at Camelback VW. We truly appreciate you choosing us for your automotive needs.
Helpful, professional Shayna has done an excellent job to show that i can trust the service area. In the past I didn't feel that way.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that the helpful and professional approach you received has rebuilt your confidence in our service area. Building trust with our customers is incredibly important to us, and we're thrilled that your recent visit at Camelback VW has made such a meaningful difference in how you feel about our commitment to quality service. Your feedback truly means the world to us and motivates our entire team to continue delivering the except... read more
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4 star rating with 2,724 reviews.
When is Camelback VW open?
Camelback VW is open now. It will close at 9:00 p.m.