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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Efficient and friendly. Check in as seamless and quick. The service was completed in a timely manner and informed of upcoming maintenance that may be needed on my break pads. Only complaint is the interior of my car had an odd odor when I got it back
Business response:
We are glad to hear about your positive experience with our team. It's wonderful that you found our check-in process smooth and appreciated the timely completion of your service. We're also pleased that our team provided helpful information about potential brake pad maintenance to keep you informed about your vehicle's needs. We understand your concern about the unusual smell in your vehicle's interior and will share this feedback with our service team to ensure we maintain the highest standards for vehicle care during servi... read more
They're always attentive and professional. I always receive excellent service They've been my dealership since 1996.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your loyalty since 1996 means the world to us, and we're honored to have earned your trust over all these years. It's heartwarming to know that our commitment to providing attentive and professional service continues to meet your expectations. Long-term relationships like yours are what drive us to maintain our high standards every day. Thank you for choosing Camelback VW as your trusted dealership for nearly three decades.
Chloe was fabulous! It was an easy and seamless service visit. She kept in communication and I always knew what was happening.
Business response:
We are utterly delighted to hear about your wonderful experience! Your feedback about receiving excellent communication and having such a smooth, effortless service visit means so much to us. Knowing that you always felt informed throughout the process shows our team delivered the quality care we strive for. We truly appreciate customers like you who take the time to share their positive experiences at Camelback VW.
Chris was great. Got me set up my car in for service and answered all my questions!
Business response:
We are honored to hear about your positive experience with our service team. It's wonderful that you received excellent assistance getting your vehicle set up for service and had all your questions thoroughly answered. Your feedback about the helpful and knowledgeable support you received means a great deal to us. We truly appreciate you taking the time to share your experience at Camelback VW and look forward to continuing to provide you with outstanding service.
Shayna was informative, kind, and friendly. She was thorough in letting me know what I had available with my warranty
Business response:
Your review is appreciated! We're thrilled to hear about your wonderful experience with our team member who provided such helpful and thorough service. It's wonderful that you found her to be informative and kind while explaining your warranty options in detail. At Camelback VW, we take pride in ensuring our customers feel well-informed and supported throughout their visit. Your feedback about the friendly and comprehensive service you received truly brightens our day and motivates our entire team to continue delivering exce... read more
KZ was great, dug in to understand what we were looking for and helped us look at a few options even from a sister store down the road. Very relatable and educational. Great experience.
Business response:
We’re glad to hear you had a positive experience and that the team took the time to understand your needs and explore the right options. It’s great knowing the process felt informative and supportive throughout. We appreciate your feedback and look forward to assisting you again in the future.
Mark took great care of my car. Kept me informed all the way through the process.
Was good, after spending 3. 5 hours the problem was not solved Hope you can solve the problem on Wednesday
Professional, provided more knowledge than I knew about my car for the hot weather. Super helpful.
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4 star rating with 2,713 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open tomorrow at 10:00 a.m.