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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Fast and friendly service! I was able to drop my car off quickly and get to work and I was able to pick it up just a few hours later.
Business response:
We are elated to hear about your positive experience with our service team! Your appreciation for the quick drop-off process and efficient turnaround time means so much to us. We understand how important it is to get you back on the road without disrupting your work schedule, and we're thrilled that our team at Camelback VW was able to deliver exactly that. Your satisfaction with our prompt and welcoming approach motivates us to continue providing excellent service to every customer who visits us.
They were very attentive and quick to respond. The process was simple and they were very organized. Chris was wonderful!
Business response:
We are ecstatic to hear about your positive experience with our team. Your feedback about our attentiveness and quick response time means a great deal to us. We're pleased that you found our process straightforward and well-organized. It's wonderful to know that our staff member provided you with excellent service throughout your visit. We truly appreciate you taking the time to share your experience with Camelback VW.
Shayna was our service rep and did a great job , courteous , helpful and profesdional, I we old highly recommend this service center
Business response:
We are grateful for your wonderful feedback about your service experience with us. It's heartwarming to hear that Shayna provided you with courteous and helpful assistance throughout your visit. Having a professional service representative who goes above and beyond makes all the difference, and we're thrilled she made such a positive impression. Your recommendation of our service center means the world to us at Camelback VW. We truly appreciate you taking the time to share your experience and look forward to serving you agai... read more
They always help me take great care of my Jetta. Friendly and concerned with my needs.
Business response:
We are happy to hear about your positive experience with your Jetta maintenance. It means so much to us that our team consistently provides the helpful service you deserve. We understand how important it is to have a reliable partner for your vehicle care, and we truly value your trust in our ability to address your automotive needs. Your kind words about our friendly approach and dedication to understanding what you need motivate us to continue delivering excellent service. Thank you for choosing us and for sharing your exp... read more
The experience was stressful but it was handled. I would have appreciated better communication though the process but it was eventually handled.
Business response:
Your positive feedback is incredibly valuable to us. We understand that the process felt overwhelming at times, and we genuinely appreciate you sharing your experience with us. It means a lot to know that our team was able to work through the situation and get everything resolved for you. We hear your point about wanting clearer communication throughout the process, and that insight helps us continue improving how we support our customers. Thank you for giving us the opportunity to make things right, and we're glad we could ... read more
The agent assisted with attention to my concerns and inquiries. All my conerns were answered.
Business response:
We are excited to hear about your positive experience with our team. It's wonderful to know that our agent provided the focused attention you needed and thoroughly addressed all of your questions. Your satisfaction means everything to us at Camelback VW, and we're grateful you took the time to share your feedback. We look forward to continuing to serve you with the same level of care and dedication.
Service completed faster than expected. Always courteous, efficient, professional, and friendly. Will continue to use this dealership.
Business response:
We are overjoyed to hear that your service experience exceeded your expectations with the quicker than anticipated completion time. Your recognition of our team's courteous and efficient approach truly means the world to us at Camelback VW. We take great pride in maintaining the professional and welcoming atmosphere that you experienced during your visit. Knowing that you plan to continue choosing our dealership for your future needs is incredibly rewarding and motivates us to keep delivering the exceptional service you dese... read more
Efficient and friendly. Check in as seamless and quick. The service was completed in a timely manner and informed of upcoming maintenance that may be needed on my break pads. Only complaint is the interior of my car had an odd odor when I got it back
Business response:
We are glad to hear about your positive experience with our team. It's wonderful that you found our check-in process smooth and appreciated the timely completion of your service. We're also pleased that our team provided helpful information about potential brake pad maintenance to keep you informed about your vehicle's needs. We understand your concern about the unusual smell in your vehicle's interior and will share this feedback with our service team to ensure we maintain the highest standards for vehicle care during servi... read more
They're always attentive and professional. I always receive excellent service They've been my dealership since 1996.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your loyalty since 1996 means the world to us, and we're honored to have earned your trust over all these years. It's heartwarming to know that our commitment to providing attentive and professional service continues to meet your expectations. Long-term relationships like yours are what drive us to maintain our high standards every day. Thank you for choosing Camelback VW as your trusted dealership for nearly three decades.
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4 star rating with 2,702 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open at 8:00 a.m.