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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I've been coming for years to both buy cars and for services. Have a great experience everytime
Business response:
Thank you immensely for your continued loyalty over the years. We truly value customers like you who trust us for both vehicle purchases and service needs. It means everything to our team at Camelback VW when we consistently deliver positive experiences. Your long-term relationship with us demonstrates the quality and reliability we strive to provide every single day. We look forward to serving you for many more years to come.
Knowledgeable, helpful & accommodating I really appreciate Camelback VW services because I was I was provided wrong information from another VW dealership. So when they got my car they handled everything & made sure to keep me updated & aware of what was facts & what was not. Mark was very kind, he gave me reassurance & even spoke with me regarding when I turn the car in. Alexander was very knowledgeable and accommodating, the pricing was even lower than expected so that was amazing. Thank you!!!
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to know that we could provide you with accurate information and clear communication after you received incorrect details elsewhere. We understand how important it is to have trustworthy guidance when it comes to your vehicle needs. Your recognition of our team's knowledge and accommodating approach truly makes our day. We're especially pleased that the pricing worked out even better than you anticipated. Thank you for taking th... read more
Fast and friendly service! I was able to drop my car off quickly and get to work and I was able to pick it up just a few hours later.
Business response:
We are elated to hear about your positive experience with our service team! Your appreciation for the quick drop-off process and efficient turnaround time means so much to us. We understand how important it is to get you back on the road without disrupting your work schedule, and we're thrilled that our team at Camelback VW was able to deliver exactly that. Your satisfaction with our prompt and welcoming approach motivates us to continue providing excellent service to every customer who visits us.
They were very attentive and quick to respond. The process was simple and they were very organized. Chris was wonderful!
Business response:
We are ecstatic to hear about your positive experience with our team. Your feedback about our attentiveness and quick response time means a great deal to us. We're pleased that you found our process straightforward and well-organized. It's wonderful to know that our staff member provided you with excellent service throughout your visit. We truly appreciate you taking the time to share your experience with Camelback VW.
Shayna was our service rep and did a great job , courteous , helpful and profesdional, I we old highly recommend this service center
Business response:
We are grateful for your wonderful feedback about your service experience with us. It's heartwarming to hear that Shayna provided you with courteous and helpful assistance throughout your visit. Having a professional service representative who goes above and beyond makes all the difference, and we're thrilled she made such a positive impression. Your recommendation of our service center means the world to us at Camelback VW. We truly appreciate you taking the time to share your experience and look forward to serving you agai... read more
They always help me take great care of my Jetta. Friendly and concerned with my needs.
Business response:
We are happy to hear about your positive experience with your Jetta maintenance. It means so much to us that our team consistently provides the helpful service you deserve. We understand how important it is to have a reliable partner for your vehicle care, and we truly value your trust in our ability to address your automotive needs. Your kind words about our friendly approach and dedication to understanding what you need motivate us to continue delivering excellent service. Thank you for choosing us and for sharing your exp... read more
The experience was stressful but it was handled. I would have appreciated better communication though the process but it was eventually handled.
Business response:
Your positive feedback is incredibly valuable to us. We understand that the process felt overwhelming at times, and we genuinely appreciate you sharing your experience with us. It means a lot to know that our team was able to work through the situation and get everything resolved for you. We hear your point about wanting clearer communication throughout the process, and that insight helps us continue improving how we support our customers. Thank you for giving us the opportunity to make things right, and we're glad we could ... read more
The agent assisted with attention to my concerns and inquiries. All my conerns were answered.
Business response:
We are excited to hear about your positive experience with our team. It's wonderful to know that our agent provided the focused attention you needed and thoroughly addressed all of your questions. Your satisfaction means everything to us at Camelback VW, and we're grateful you took the time to share your feedback. We look forward to continuing to serve you with the same level of care and dedication.
Service completed faster than expected. Always courteous, efficient, professional, and friendly. Will continue to use this dealership.
Business response:
We are overjoyed to hear that your service experience exceeded your expectations with the quicker than anticipated completion time. Your recognition of our team's courteous and efficient approach truly means the world to us at Camelback VW. We take great pride in maintaining the professional and welcoming atmosphere that you experienced during your visit. Knowing that you plan to continue choosing our dealership for your future needs is incredibly rewarding and motivates us to keep delivering the exceptional service you dese... read more
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4 star rating with 2,713 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open tomorrow at 10:00 a.m.