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Camelback VW

4.0

About this business

Location details

1499 E. Camelback Rd., Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.02,702 reviews
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TIMANDDIXIE2's profile image
TIMANDDIXIE2 
2 months ago

We just came in for an oil change but no matter who we work with you always go above and beyond. 

Business response:

We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that whether you visit us for routine maintenance like an oil change or other services, our team consistently delivers exceptional care. Your recognition of our commitment to exceeding expectations means so much to us at Camelback VW. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to provide you with outstanding service for all your automotive needs... read more

allanachirco's profile image
allanachirco 
2 months ago

Shayna was very responsive and timely with the pre and post delivery of my vehicle 

Business response:

We are honored to hear about your positive experience with our team. Your feedback about the responsive and timely service you received throughout your vehicle delivery process means a great deal to us at Camelback VW. We understand how important it is to have smooth communication before and after taking delivery of your new vehicle, and we're pleased that our team member provided exactly that level of service. Thank you for taking the time to share your experience with us. 

JUSTIN2211's profile image
JUSTIN2211 
2 months ago

Alexander was amazing and really made sure everything ran smoothly. He was very communicative and kept me up to date on when my car would be done. 

Business response:

We greatly appreciate your kind words about the exceptional service you received. It's wonderful to hear that everything went so smoothly during your visit and that you felt well-informed throughout the entire process. Having clear communication and regular updates makes such a difference in creating a positive experience. Your feedback about the attentive care you received truly means a lot to our team at Camelback VW. We're thrilled that you had such a great experience with us. 

KAY MAGNUS's profile image
KAY MAGNUS 
2 months ago

It was amazing, the best dealership I have ever been to I was very comfortable while I waited 

Business response:

We are excited to hear about your outstanding experience with us! It's wonderful to know that you felt this was the best dealership you've visited and that we were able to make your wait time comfortable. Your satisfaction means everything to our team at Camelback VW, and we're thrilled that we could exceed your expectations. We appreciate you taking the time to share your positive feedback and look forward to serving you again in the future. 

BUD9's profile image
BUD9 
2 months ago

Polite professional and on time. Couldn't be happerir Polite very professional explained everything in detail and sone sooner than expected could not be happier 

Business response:

Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that our team provided you with courteous and knowledgeable service throughout your visit. It's fantastic that everything was explained thoroughly and that we were able to complete your service ahead of schedule. Your satisfaction means everything to us at Camelback VW, and we truly appreciate customers like you who take the time to recognize our commitment to excellence. We look forward to serving you again in the future. 

HRASP's profile image
HRASP 
2 months ago

I have received service from this dealership three times and have been satisfied each time. The last service was to replace a tail light bulb which VW designed to make it difficult for owners to do. 

Business response:

We are overjoyed to hear about your positive experiences with our service team. It's wonderful that you've trusted us with your vehicle care multiple times and found satisfaction each visit. We understand that certain maintenance tasks, like replacing tail light bulbs, can be challenging due to vehicle design complexities, and we're glad our team could handle this efficiently for you. Your continued confidence in our services means everything to us, and we look forward to supporting your automotive needs in the future. 

Swozny's profile image
Swozny 
2 months ago

Overall good experience with the dealership. Good at schedule and timing for service. Good job 

Business response:

We are absolutely thrilled to hear about your positive experience with our dealership. Your feedback about our scheduling and timing for service means a great deal to us. We work hard to ensure every customer receives reliable and timely service, and it's wonderful to know we met your expectations. We truly appreciate you taking the time to share your thoughts about your visit to Camelback VW. 

MARYKRUSH's profile image
MARYKRUSH 
2 months ago

I've been coming for years to both buy cars and for services. Have a great experience everytime 

Business response:

Thank you immensely for your continued loyalty over the years. We truly value customers like you who trust us for both vehicle purchases and service needs. It means everything to our team at Camelback VW when we consistently deliver positive experiences. Your long-term relationship with us demonstrates the quality and reliability we strive to provide every single day. We look forward to serving you for many more years to come. 

DORACHAMBERS96's profile image
DORACHAMBERS96 
2 months ago

Knowledgeable, helpful & accommodating I really appreciate Camelback VW services because I was I was provided wrong information from another VW dealership. So when they got my car they handled everything & made sure to keep me updated & aware of what was facts & what was not. Mark was very kind, he gave me reassurance & even spoke with me regarding when I turn the car in. Alexander was very knowledgeable and accommodating, the pricing was even lower than expected so that was amazing. Thank you!!! 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to know that we could provide you with accurate information and clear communication after you received incorrect details elsewhere. We understand how important it is to have trustworthy guidance when it comes to your vehicle needs. Your recognition of our team's knowledge and accommodating approach truly makes our day. We're especially pleased that the pricing worked out even better than you anticipated. Thank you for taking th... read more

Frequently asked questions about Camelback VW

How is Camelback VW rated?

Camelback VW has a 4 star rating with 2,702 reviews. 

When is Camelback VW open?

Camelback VW is closed now. It will open at 8:00 a.m.