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Camelback VW
- Car Dealers
- Phoenix, AZ
About this business
Location details
1499 E. Camelback Rd., Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The guys at service are very professional, and my dealings with the dealership have been positive.
Business response:
Thank you for taking the time to share your positive experience with us. We deeply value hearing that our service team has provided you with professional care and that your interactions with Camelback VW have been consistently positive. Your feedback about the quality of service you received means a great deal to our team. We appreciate your trust in us and look forward to continuing to provide you with the excellent service experience you deserve.
Quick and easy Getting my car repaired was quick and easy. Would recommend this dealership and will be back.
Business response:
Thank you immensely for taking the time to share your experience with us. We're thrilled to hear that your vehicle repair process was efficient and straightforward. Your satisfaction with the service you received means everything to our team at Camelback VW. We truly appreciate your recommendation and look forward to serving you again in the future. Your trust in our dealership drives us to continue delivering the quality service you deserve.
It was smooth. Car was ready for me when I got there and everyone was there to help
Business response:
We are absolutely thrilled to hear about your seamless experience with us! It's wonderful to know that your vehicle was prepared and waiting for your arrival. We take great pride in ensuring our team is readily available to provide the assistance you need. Your feedback about the smooth process means a great deal to us at Camelback VW, and we truly appreciate you taking the time to share your positive experience.
Very communicative and helped explain the issue my car was having so I understood clearly.
Business response:
We are ecstatic to hear about your positive experience with our team! Your feedback about our clear communication and thorough explanations means so much to us. We understand how important it is for our customers to feel informed and confident about their vehicle's condition, and we're thrilled that we were able to help you understand the issue clearly. Thank you for taking the time to share your experience with Camelback VW - it truly makes our day to know we provided the level of service you deserved!
Great customer service and communication regarding progress. Alexander was able to quickly focus in on the issue by process of elimination. Once they got into working on my vehicle, they were able to locate another issue which I was unaware of. I was able to use a loaner which made it easier to deal with the current situation.
Business response:
We are overjoyed to hear about your positive experience with our service team. It sounds like our thorough diagnostic approach really made a difference in identifying both the original concern and the additional issue you weren't aware of. We're pleased that Alexander's systematic process of elimination helped pinpoint exactly what your vehicle needed. Having access to a loaner vehicle during the repair process can certainly make the situation much more manageable, and we're glad that convenience was available to you. Your f... read more
The dealership has changed since I last visited but is always reliable and courteous. Valueable
Business response:
We are honored to hear about your positive experience with our team. Your recognition of the reliability and courteous service we strive to provide means so much to us. We understand that changes can sometimes feel different, but we're glad that our commitment to treating customers well has remained consistent throughout your visits. Your feedback about finding value in our service truly motivates our entire team to continue delivering the quality experience you've come to expect from Camelback VW.
Saw the car I wanted asked about the interior and ended up buying it And experience was great!
Business response:
We are thrilled to hear about your wonderful experience finding and purchasing your vehicle! It's fantastic that we could help you with details about the interior and that everything worked out perfectly for you. Your satisfaction with the entire process means the world to us at Camelback VW. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Professional, competent and friendly service. I would recommend to anyone in the Phoenix area with a VW.
Business response:
We are utterly delighted to hear about your positive experience with our team. Your recognition of our professional and competent approach means everything to us. It's wonderful that you felt comfortable with the friendly service we provided for your Volkswagen. Thank you for taking the time to recommend Camelback VW to others in the Phoenix area - your trust and confidence in our services truly makes our day.
Helpful. Professional. Kind. I've had bad experiences in the past where associates were impatient or condescending. Shayna was as far from this as possible . Alexander too, when I first dropped my vehicle off. Both were kind and patient. Shayna kept me informed. I will be back.
Business response:
We are delighted to hear about your wonderful experience with our team. It means so much to know that you found our associates to be helpful, professional, and kind throughout your visit. We understand how frustrating it can be when service feels rushed or dismissive, and we're thrilled that your experience was the complete opposite. Our team takes pride in being patient and keeping customers well-informed throughout the entire process. Your feedback about the exceptional care you received truly brightens our day, and we loo... read more
Frequently asked questions about Camelback VW
How is Camelback VW rated?
Camelback VW has a 4 star rating with 2,713 reviews.
When is Camelback VW open?
Camelback VW is closed now. It will open tomorrow at 10:00 a.m.