Camelback VW

Kristie C. 

on Yelp

7 years ago

Camelback Volkswagen does not advertise truthfully. We went in with a quoted Internet price and they refused to honor that price. 

Shawna M. 

on Yelp

7 years ago

We just bought a car here and it was such a horrible experience. They are dishonest and shady. If you value your credit score, do not do business here. They ran our credit 8 times. Eight, for one car, because their salesman made a number of mistakes. We only authorized one! They also misreported the info to the credit bureau so now I am having to write to the bureaus to get it corrected to prevent further damage to my previously excellent score. They advertise the car at a certain price, but they they try to make you pay 10k... read more

John V. 

on Yelp

7 years ago

Never again. This would have been my third purchase at this dealership. I have a unique situation and not the greatest credit and was over promised and under delivered on the rate I was signing for. After bickering about the bogus dealer add ons and a return to "verify" paperwork I was greeted with a higher interest rate. After saying no, they offered to buy back the rate at the agreed to price. I determined that I would not give this dealer my business and happily walked away from a brand new Jetta. I chose Carvana. No BS u... read more

Cristina A. 

on Yelp

7 years ago

I recently purchased a 2019 Jetta and I had used an old car as a blind trade in. These people made it seem that I could still keep my car after . BUT after the paperwork went through they refused to give me back the title to my car. This was the WORST EXPERIENCE EVER!!! Please beware of LIAR'S before you waste your time and money purchasing a car from them . I will never come back nor recommend anyone to go there. 

Sara M. 

on Yelp

7 years ago

One of the associates told me my car was in need of a recall so I spent $565 to tow it down from northern az. Once I got to phx, I called again only to find out that the previous owner of my vehicle had already redeemed the recall. I called to speak to a manager and left two messages and never heard back. I lost time and money thanks to their ignorance and lack of concern for others. 

Mercedes L. 

on Yelp

7 years ago

Worst dealership. I only ever came here for tire service and I get nitrogen in my tires and I have a 2017 Jetta they I'm leasing through lundes VW and I prefer Lundes because I never have an issues going there and their response time is always reasonable. The first time I came to Camelback and the only reason I have returned is simply for convenience and because I prefer nitrogen in my tires and VW offers it as a free service. I came a little over a month ago for a tire diagnosis and to pump nitrogen in the tires because my ... read more

Mark J. 

on Yelp

7 years ago

I recently bought a used 07 eclipse spyder at there used car lot. i chose the car because i liked the color, also low miles. the dealer said he would retint the windows for free. so i was happy. he said they put in a new battery & tires. i figured it was a good car. so i put $3500.00 down & financed the balance. i did not put the top down until the next morning. the key fob did not work, they said they would make a new one, which they did, it did not fix the fob. it worked randomly. when it went to put the top down it did no... read more

Anissa F. 

on Yelp

7 years ago

Horrible service! Ordered a car here and they didn't even tell me it had came in but i did happen to see it online being sold. Everything about this place seems so shady.. 

Melissa I. 

on Yelp

7 years ago

This dealership is shady. They sent us home as though everything was taken care of. Then they came to our house stating that the loan paperwork had not been completed properly. We resigned not thinking much of it. They added two years to our loan at the same payment without telling us. DON'T TRUST THEM!!!