Candlewood Suites New York City- Times Square by IHG's cover image
Claimed

This profile has been claimed by the business owner or representative.

Candlewood Suites New York City- Times Square by IHG

4.0
  • Other
  • New York, NY

About this business

Other

Location details

339 W 39th St, New York, NY, 10018, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,445 reviews
Select a rating
ALIREZA's profile image
ALIREZA 
a month ago

upset about the lack of proper elevator They have 16 people elevator for 192 suites in each suite could be average of two people plus staying There is no room service Towel service on request is not being fulfilled You have to go standby the reception so they can bring your towels to you No trash pick up service Air condition system is old very noisy For laundry, they sell you order a gallon of detergent for $12. You have to throw away 90% of it. Sink was backing up and the restroom Front Desk, they said they cannot do anyth... read more

John Patrick's profile image
John Patrick 
a month ago
Lucy's profile image
a month ago

One elevator never worked the entire week we were there. That meant that we sat in over 80° on the fourth floor for over 30 minutes every time we wanted to leave our room. With MS, I couldn’t possibly have done the stairs. We were there for five days and not once would they clean our room. We asked. They said they will only do it if we’re there for a week. The room was not clean when we got to it. Lights in the bathroom didn’t work, the fan didn’t work.. 

Bradley's profile image
Bradley 
a month ago

This hotel is a rip off. It tired and not clean. They rip you off with a resort fee and smirk when you question what it is for. The elevator didn’t work. They don’t clean rooms. Avoid it! 

Venkatesh's profile image
Venkatesh 
a month ago

Don’t dare to go here Worst hotel no transaparency , appliances not working , lift not working what a worst hotel 

Tony's profile image
a month ago

So Dissapointing. I knew it wasn’t a high end hotel, but so unhappy with our stay. The shower backed up and the shower rod was coming off the wall and shower curtain wouldn’t close. We had to rig it so it would stay shu 

Michael's profile image
Michael 
a month ago

Overall was a good stay. Microwave didn’t work. 

TAKASHI's profile image
TAKASHI 
2 months ago

サービス料17ドルと書いていたのに、日本円で2万も取られた。ルームキーは毎回感度が悪く、外出から戻ると必ずキーが効かなくてロビーに交換しに行かないといけなくてめんどくさい 

Brian's profile image
2 months ago

The shower 

Frequently asked questions about Candlewood Suites New York City- Times Square by IHG

How is Candlewood Suites New York City- Times Square by IHG rated?

Candlewood Suites New York City- Times Square by IHG has a 4 star rating with 3,445 reviews. 

When is Candlewood Suites New York City- Times Square by IHG open?

Candlewood Suites New York City- Times Square by IHG is open now. It will close at 6:00 p.m.