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Capitol Chevrolet Service

2.2

About this business

From the wipers to the wheels, at Capitol Chevrolet of Austin, the Certified Service experts know the exact needs of your Chevrolet car, truck, or SUV. Our Chevrolet Certified Service experts are trained to know every inch of your vehicle and can help you keep it running with the performance you've come to expect from Chevrolet 

Location details

6200 S I-35 Frontage Rd, Austin, TX, 78745, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
2.2392 reviews
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Mike A.'s profile image
Mike A. 
rating
a year ago

I just learned that when I bought my car from here that the agent went into the settings on the MyChevrolet App and opted in to share my driving history with 3rd party agencies. I've seen my premiums increase +30% with renewal and didn't know what changed... From NYTimes article: "Customers turn on Smart Driver, said Ms. Lucich, the G.M. spokeswoman, "at the time of purchase or through their vehicle mobile app." It is possible that G.M. drivers who insisted they didn't opt in were unknowingly signed up at the dealership, ... read more

Robert J.'s profile image
Robert J. 
rating
a year ago

I don't think they really want to sell cars. Communication with them was horrible. I do not recommend dealing with this dealer. After reading the reviews on them I should've known better. I was dealing with Christine Canjay and Stephen Pratt, which neither of them seemed to be very competent. I don't know how they can get confused on what car I was trying to purchase. I gave an offer and both of them said they will present to their manager which to get to that point took entirely too long. My offer should've been dealt with... read more

Owen O.'s profile image
Owen O. 
rating
a year ago

I have had a MISERABLE (although hopefully anecdotal) experience with Capital Chevrolet. I went in 8 months ago for a part that I found out was on backorder. I had to leave my car there while they worked on it but luckily they provide an uber within a certain range. Well they cancelled my uber mid-ride and I was dropped on the side of the street a couple miles from my home. I've been waiting over 8 months for this part and never received any information or returned calls when I would call for an update. I finally went in 2 w... read more

Kay N.'s profile image
Kay N. 
rating
a year ago

This place sold me a new car that does not work. The battery has issues and they do not know when a new one will be in. I do not have the car yet I am making car payments!!!! This place is a joke. So much for trying to buy an American made car. Trust me go else where. Who wants to buy a new car and not have it and with no estimation of when it will be ready. They say they did not know the car was screwed. It had 16 miles on it when I bought it. Are they not responsible for a new car that doesn't work? It should work. This... read more

Mustafa S.'s profile image
Mustafa S. 
rating
a year ago

Where should I start if I could give zero stars.Please stay away from this dealership I had a lot of run around to begin with my salesman was David he's very nice however the lack of communication is horrible I picked up and signed the paperwork for my car but was told it was not ready it had no inspection and they were not able to have it ready that same day. Once that was resolved, there was a whole ordeal with financing to make a long story short because they couldn't handle things correctly, and for one reason or the oth... read more

Ziyu L.'s profile image
Ziyu L. 
rating
a year ago

I needed a tire rotation, balance, and alignment on my new vehicle with only 7,400 miles. When I came in, they said it is not covered under the new car warranty even after I pointed it out in the owners manual. I left and went to Henna Chevrolet who covered all these items without any cost. Now I know where to go for service. 

Sandra G.'s profile image
Sandra G. 
rating
a year ago

When buying a vehicle, most of the time you do research and weigh out your options... I didn't do my research because I was in need of a vehicle asap... I went to many Chevy dealerships, and everywhere I went they were asking for an arm and a leg, I suppose because I already had another bank financing my husbands truck... Capital Chevy were the only ones asking for a reasonable down payment. The vehicle i did get was pre-owed and i got the platinum wrap ins with it. Having the platinum wrap ins. covers a lot of interior/ex... read more

Pedro P.'s profile image
Pedro P. 
rating
a year ago

I bought a car back May found out that my horn wasn't working Corey the sale man told me they do a top of the line check up on the car they didn't want to service it took it somewhere else to get it service found out that the horn wasn't connected so I went back to the dealership told them it was a human error on their part wanted to get reimbursed. Rafael Ayala Finance Manager Shake my hand and replied don't worry I will take care of it look right at my eyes, that was back in November I try to call him and email no response... read more

Camille C.'s profile image
Camille C. 
rating
a year ago

Truly the most dishonest dealership I have ever dealt with. Marty was the sales rep dealt with. He test drove a Bolt EV last week, sticker price 26,500. I spoke with Marty several times over the phone asking when we came in today, I wanted the best deal he could offer me. My son's dad and brother went in today to attempt to buy the car. The 26,500 price was an internet price???? It suddenly jumped to 29,000. Not sure I get that. They went on and finally settled on a price and interest rate. Then the owner came in an... read more

Frequently asked questions about Capitol Chevrolet Service

How is Capitol Chevrolet Service rated?

Capitol Chevrolet Service has a 2.2 star rating with 392 reviews. 

When is Capitol Chevrolet Service open?

Capitol Chevrolet Service is closed now. It will open at 7:00 a.m.