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CARCHEX Vehicle Protection Specialists are committed to providing consumers a completely transparent experience. We listen to the specific needs of each customer we speak with to find the highest level of coverage at the lowest possible price. CARCHEX A Smarter Way To Do Car...
118 Shawan Rd suite 210, Ste 210, Cockeysville, MD, 21030, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | Closed | |
Sun | Closed |
"Awesome experience very helpful and professional "
"Good"
"due to changed circumstances, we had to ask for a cancellation of the just issued policy. the customer service rep, Tshaun, and Refund manager, Adam were most courteous and helpful. I would recommend this service to others. "
"New to CARCHEX, so far so good, hope it lives up to the name and performs as it says. Will be glad to comment again once I do have to send my vehicle in for repairs. Hoping I don't ever have to send in my vehicle for repairs. Happy with the customer service!"
"Overall,I'm satisfied with Carchex. I did file a claim last year,I wasn't happy about the way your service works when it comes to replacing parts.I had to wait 6 days for the part to ship to my auto shop.I was without my truck for 2 weeks. Between the time I file the claim, your company approving the work and the parts arriving,it became a frustrated experience."
"I was helped by customer representative Bill Yoegel who was polite, not pushy and answered all my questions. It was a pleasant experience overall"
"The product is very comprehensive although it is more expensive than the others I looked into. My mechanic had the final say in which plan I went with and Carchex came out on top. Only downside would be the sales process. Once I made initial contact they were relentless in calling until we got the deal done. Overall I'm pleased with the experience."
"My experience so far was just fine."
"Thank you for working with me are far as lowering my payments. Great customer service "
CARCHEX has a 4.8 star rating with 437 reviews.
CARCHEX is closed now. It will open on Monday at 9:00 a.m.