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295 South Von Dorn Street, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
After finding Caring Hands Animal Hospital on an online google search I wasn't sure what to expect however I highly recommend Caring Hands Animal Hospital. The office was clean and the waiting/exam rooms were large which is especially important in the waiting room when "frisky" dogs can sometimes get unruly. The vet we saw was Dr. Ventocilla. She was beyond great. She greeted me and my sister but more importantly she greeted Dori, my dog. Dr. Ventocilla and her vet tech were very friendly and caring which meant a lot to... read more
Business response:
Thank you so much for leaving us a review. Dr. Ventocilla will be thrilled to hear your feedback. Please don't hesitate to reach out to us if you have any questions or concerns. Welcome to the Caring Hands family!
This is a return review, since we continue taking our dogs to Caring Hands (on Van Dorn). I wanted to give a special WOOF to Samantha, Sarah, the male vet tech with dark, curly hair who did Radley's blood draw (I'm sorry I didn't get your name!) and Dr. Ventocilla. We always feel so welcomed and cared for, no matter what the visit is for. It can't be easy to run the front desk, but Samantha was happy to see us and very efficient in getting us checked in and checked out. On this visit, Dr. Ventocilla was unexpectedly in s... read more
Business response:
We appreciate the time you took to write your review. Dr. Ventocilla will be thrilled to hear your feedback. We are so glad that we have been able to work together to ensure your visits are as seamless and comfortable as possible -- it is truly a team effort with a pet's family and our staff. Please do not hesitate to let us know if we can do anything for you guys. Thank you for your loyalty and continued support!
Amazing place, everyone seems genuinely caring and involved in the health of my pets. I would wholeheartedly recommend this place, their follow up is always on point, they never appear annoyed at the bazillion questions I throw at them. They put you at ease as much as they possibly can! (I have 3 cats).
Business response:
We really appreciate you taking the time to share your feedback. Please let us know if you have any questions or concerns -- we are more than happy to address them! Thank you for being a part of our Caring Hands family!
As I sit here still grieving over the loss of my pet, I am overwhelmed at the professionalism that Caring Hands displays. Today was a tough day. My 11 year old dachshund, Spud, was diagnosed with Congestive Heart Failure back in November of 2016. He was subscribed several medications and were taking them regularly. But, something happened and fluid began to build up around his heart and he could barely breathe. I got there around 8:00AM with him and he was given oxygen and some lasix injections to try to remove some of the ... read more
Business response:
We are so sorry for your loss and are honored that we could be there for you and Spud. Please don't hesitate to let us know if we can do anything for you and your family.
My cat is usually very anxious and ready to attack at the vet. The atmosphere was calm and she remained calm through being cared for by three different people. There was a nice sign welcoming the new clients for the day. The caretakers and doctor were very professional and listened well. They told me about all costs up front. They offered different options that other vets hadn't (for a recurrent issue). I will definitely be back with my other pets.
Business response:
Thank you so much for your review! We are so happy to have you and your fur babies as part of our Caring Hands family. We look forward to seeing you in the future!
Absolutely LOVE this Vet clinic. Been going there for years loving all the vets, but over the last year, have set up all appointments with Dr. Ventocilla. Dr. Ventocilla is amazing and is truly a gem for me and my Weimaraner Mina.
Business response:
We really appreciate you taking the time to share your experience. We will be sure to share your feedback with Dr. Ventocilla - she will be thrilled! Thank you so much for your continued loyalty. Please let us know if we can do anything for you or Mina!
I've worked with a lot of great vets, but Dr. Brian Neumann will always be the top one on my list. I recently lost my dog, Crikey and Dr. Neumann was there every step of way, not only as his vet, but the emotional guidance that was clearly needed for me. I will never forget how hands on with me he was and how the staff was so professional, caring and always smiling, but also empathetic. Of course, I've dropped his name to most of my friends. Thank you all at Caring Hands - Alexandria for everything! Stacy
Business response:
Thank you so much for updating your review! We appreciate your loyalty and are ecstatic that you have found a doctor you've connected with. Pets are such an important part of our lives and they deserve the very best! Please don't hesitate to let us know if you have any questions or concerns -- we are always here for the both of you.
Caring Hands is a really wonderful veterinary practice, the type that other practices should model off of. They are quick to call you back, they check in with you after each visit, and we have never had an issue getting a regular or emergency appointment. Given that we have a Goldendoodle, we have made A LOT of calls and visits in his first year and have seen just about every vet and vet tech in the place. We have also gone to the Arlington location, who stayed open to see our dog when he swallowed a sock whole. They are al... read more
Business response:
Thank you so much for taking the time to share your experience. Please do not hesitate to let us know if you have any questions or concerns. Thank you for being a part of our Caring Hands family!
I booked an appointment with CHAH after reading reviews online. One perk is that it's only 5 minutes from my house! I just adopted a new cat, Bitsy, and needed to schedule a yearly exam. My online appointment request was promptly answered and I was able to schedule an appointment on my preferred day at my preferred time. When I arrived, the woman at the front counter was friendly and quickly helped check me in. Bitsy's name was featured on a whiteboard underneath "Welcome to our new clients." After waiting a few minutes, I w... read more
Business response:
Thank you for all the awesome feedback. We can't wait to share it with the staff & Dr. Heatherly -- they will be thrilled! Please don't hesitate to let us know if you have any questions or concerns. Welcome to the Caring Hands family!
Caring Hands Animal Hospital - Alexandria has a 4.5 star rating with 750 reviews.
Caring Hands Animal Hospital - Alexandria is closed now. It will open at 7:30 a.m.