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295 South Von Dorn Street, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I've been taking my two 16 y/o Himalayan cats to Caring Hands of Alexandria for the past 3 years and overall, I've been very satisfied w/the care they've received, both from the technicians & the veterinarians, especially Dr. Heatherly. That said, there are 2 aspects of CH of Alexandria that really bother me: 1) they seem to have very little regard for their clients' time (I had to wait in their lobby for upwards of an hour the last time I was there to pick up one of my cats, & on average, I'd say I'm left to wait 20-30 mi... read more
Business response:
Thank you so much for taking the time to give us your feedback. Your experience with us is extremely important to us and we would appreciate the opportunity to speak with you more about how we can improve. Please give our practice manager, Chris, a call at your earliest convenience. We look forward to hearing from you soon.
This was our first visit to CH. all I have to say is wow! All of the staff were friendly and welcoming. Venom got so much love and affection from everyone. Dr. Newman was awesome. He treated Venom like he was his own dog. I recommend this hospital to anyone looking for a vet in the Alexandria area. Thank you all for being awesome!
Business response:
Thank you for such an awesome review! Please don't hesitate to let us know if you have any questions or concerns. Welcome to the Caring Hands family!
I cannot say enough about this wonderful community of caring staff. I started going to Caring Hands shortly after they opened at Van Dorn a few years ago. From the moment I walked in to the reception area and was greeted with friendly faces I knew this was the place to bring my Cinder girl. This was the ONLY animal hospital she had ever gone to where she did not get anxious. The staff always got down at her level and took their time making sure she was comfortable. Recently, I had to put my 12 1/2 year old best friend down... read more
Business response:
Janean, your review really touched our hearts. Thank you for taking the time to share your experience. We are honored to be there when our patients and their parents need us the most. Please do not hesitate to let us know if we can do anything for you. Thank you for being a part of our Caring Hands family.
Everyone at this location is amazing! They legitimately care about your pet and are super considerate about whatever money situation you're in. Caring Hands in general I feel is just a great company. Everyone is super sweet and talks to you. It's very very clean inside too. Absolutely love the staff!
Business response:
We really appreciate the feedback! Please do not hesitate to let us know if you have any questions or concerns. Thank you for being a part of our Caring Hands family!
My husband and I recently moved back to the area after living abroad. We used to go to another local animal hospital when we lived in Alexandria before, however, the restricted hours and lack of parking were very problematic, especially when taking all 3 of our dogs at the same time. We saw Caring Hands on S. Van Dorn when we went to Unleashed and decided to give them a try since they're much closer to where we live, they have extended hours of operation, lots of parking and great reviews. I am so glad we tried this place. I... read more
Business response:
Thank you so much for the kind review. We are so happy you decided to give us a try! Please do not hesitate to let us know if you have any questions or concerns. Welcome to the Caring Hands family!
Veterinarians, vet techs and receptionist are personable and compassionate. Everyone at Caring Hands love my dogs as much as we do.
Business response:
Thank you so much for the review. Please do not hesitate to let us know if you have any questions or concerns. Thank you for being a part of our Caring Hands family!
We took our new rescue to Caring Hands on the recommendation of friends who've had great experiences there and are so happy that we did! The techs and the front desk staff are all incredibly helpful and patient, especially with a new rescue who's been through a lot of transistor and is a bit timid. We had Dr. Ventocilla for our initial appointment and were pleased at her gentle and caring nature with our boy, Bear. Unfortunately, Bear developed some stomach issues only days after our first visit. We were not able to get in... read more
Business response:
Thank you for your review! We are thrilled to have Bear join our practice. Please let us know if we can do anything for you guys. Welcome to the Caring Hands family!
I've been very impressed with Caring Hands. Choosing a vet can be so scary, because you want the best for your pet without breaking the bank. I ended up giving Caring Hands a shot because of the other positive reviews, and I'm so happy I did. Although it's a little on the pricey side, the care and service provided more than makes up for it. My cat absolutely hates traveling, and hates the vet office, (what cat doesn't?), but I've never had a vet more patient with him. Dr. Evans took her time to make sure that my cat was as c... read more
Business response:
Thank you for your review! We are ecstatic to hear that you had a wonderful experience with us. We look forward to a long relationship with you and your kitty. Please do not hesitate to let us know if you have any questions or concerns. Welcome to the Caring Hands family!
If I could give more than 5 stars for this review, I would. Without going into a long story, I ended up at Caring Hands twice this past week, and unfortunately, the 2nd time was to have my kitty euthanized. I cannot even begin to put into words the compassion, the understanding, the professionalism, that was exhibited by the entire staff at Caring Hands. From the moment we walked in the door and gave our name, the girls that greeted us and took us immediately to the room offered their condolences and assistance in whateve... read more
Business response:
Thank you so much for taking the time to write your review. Each and every time we have to say goodbye to a pet is heartbreaking, but we are honored that you chose us to walk with you on that journey. Please do not hesitate to let us know if we can do anything for you and your family. We hope to see you again in the future.
Caring Hands Animal Hospital - Alexandria has a 4.5 star rating with 750 reviews.
Caring Hands Animal Hospital - Alexandria is open now. It will close at 8:00 p.m.