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Caring Hands Animal Hospital - Alexandria

4.5

About this business

Location details

295 South Von Dorn Street, Alexandria, VA, 22304, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5794 reviews
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Jen W.'s profile image
Jen W. 
rating
9 years ago

I went to the Alexandria office today with my sick cat. We saw Dr. Ventocilla. She is awesome! She put my extremely nervous cat at ease, and I think my cat is on her way back to being healthy. 

Business response:

Thank you so much for taking the time to write your review. We are so glad that your cat is starting to feel better. Please don't hesitate to let us know if you have any questions or concerns. Welcome to the Caring Hands family! 

Alex D.'s profile image
Alex D. 
rating
9 years ago

When we moved to Alexandria a couple of years ago, we continued going to our old vet in Arlington - which I now _really_ regret. We hadn't really been happy with the old practice for a while, and from the first visit to Caring Hands it was clear that we had really learned to put up with substandard care. The people, the facility, and the care at Caring Hands are just plain remarkable. The level of professionalism is comparable (or better than!) most human health-care practices I know. The doctors are patient and thoughtful,... read more

Business response:

We deeply appreciate your kind review. We strive to be accommodating, compassionate, and transparent with the care we provide for each and every one of our patients and their pet parents. Welcome to the Caring Hands family -- we look forward to a long and lasting relationship! 

Frances I.'s profile image
Frances I. 
rating
9 years ago

Dr. Ventocilla is a very caring veterinarian. She listens and addresses all of your concerns. Her vet assistance, Patty Ingram is very professional and my dog Simone loves her. All the staff at Caring Hands Animal are wonderful people and are there to help you check in and check out in a timely matter. 

Business response:

We really appreciate you taking the time to write your review. We are here if you have any questions or concerns. Please give Simone a kiss for us! 

Sandy A.'s profile image
Sandy A. 
rating
9 years ago

I've been taking my two 16 y/o Himalayan cats to Caring Hands of Alexandria for the past 3 years and overall, I've been very satisfied w/the care they've received, both from the technicians & the veterinarians, especially Dr. Heatherly. That said, there are 2 aspects of CH of Alexandria that really bother me: 1) they seem to have very little regard for their clients' time (I had to wait in their lobby for upwards of an hour the last time I was there to pick up one of my cats, & on average, I'd say I'm left to wait 20-30 mi... read more

Business response:

Thank you so much for taking the time to give us your feedback. Your experience with us is extremely important to us and we would appreciate the opportunity to speak with you more about how we can improve. Please give our practice manager, Chris, a call at your earliest convenience. We look forward to hearing from you soon. 

Kel R.'s profile image
Kel R. 
rating
9 years ago

This was our first visit to CH. all I have to say is wow! All of the staff were friendly and welcoming. Venom got so much love and affection from everyone. Dr. Newman was awesome. He treated Venom like he was his own dog. I recommend this hospital to anyone looking for a vet in the Alexandria area. Thank you all for being awesome! 

Business response:

Thank you for such an awesome review! Please don't hesitate to let us know if you have any questions or concerns. Welcome to the Caring Hands family! 

Janean W.'s profile image
Janean W. 
rating
9 years ago

I cannot say enough about this wonderful community of caring staff. I started going to Caring Hands shortly after they opened at Van Dorn a few years ago. From the moment I walked in to the reception area and was greeted with friendly faces I knew this was the place to bring my Cinder girl. This was the ONLY animal hospital she had ever gone to where she did not get anxious. The staff always got down at her level and took their time making sure she was comfortable. Recently, I had to put my 12 1/2 year old best friend down... read more

Business response:

Janean, your review really touched our hearts. Thank you for taking the time to share your experience. We are honored to be there when our patients and their parents need us the most. Please do not hesitate to let us know if we can do anything for you. Thank you for being a part of our Caring Hands family. 

Jennifer R.'s profile image
Jennifer R. 
rating
9 years ago

Everyone at this location is amazing! They legitimately care about your pet and are super considerate about whatever money situation you're in. Caring Hands in general I feel is just a great company. Everyone is super sweet and talks to you. It's very very clean inside too. Absolutely love the staff! 

Business response:

We really appreciate the feedback! Please do not hesitate to let us know if you have any questions or concerns. Thank you for being a part of our Caring Hands family! 

Maria S.'s profile image
Maria S. 
rating
9 years ago

My husband and I recently moved back to the area after living abroad. We used to go to another local animal hospital when we lived in Alexandria before, however, the restricted hours and lack of parking were very problematic, especially when taking all 3 of our dogs at the same time. We saw Caring Hands on S. Van Dorn when we went to Unleashed and decided to give them a try since they're much closer to where we live, they have extended hours of operation, lots of parking and great reviews. I am so glad we tried this place. I... read more

Business response:

Thank you so much for the kind review. We are so happy you decided to give us a try! Please do not hesitate to let us know if you have any questions or concerns. Welcome to the Caring Hands family! 

Kathy S.'s profile image
Kathy S. 
rating
9 years ago

Veterinarians, vet techs and receptionist are personable and compassionate. Everyone at Caring Hands love my dogs as much as we do. 

Business response:

Thank you so much for the review. Please do not hesitate to let us know if you have any questions or concerns. Thank you for being a part of our Caring Hands family! 

Frequently asked questions about Caring Hands Animal Hospital - Alexandria

How is Caring Hands Animal Hospital - Alexandria rated?

Caring Hands Animal Hospital - Alexandria has a 4.5 star rating with 794 reviews. 

When is Caring Hands Animal Hospital - Alexandria open?

Caring Hands Animal Hospital - Alexandria is open now. It will close at 8:00 p.m.