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Caring Hands Animal Hospital - Alexandria

4.5

About this business

Location details

295 South Von Dorn Street, Alexandria, VA, 22304, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5750 reviews
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Sulma K.'s profile image
Sulma K. 
rating
8 years ago

I simply do not have enough good things to say about the Caring Hands Animal Hospital in Alexandria. I'm so blown away by the level of care Dr. Neumann has provided for my furbaby, that I made myself a Yelp account just to post this review! A couple of months ago, a suspicious looking lump appeared on my beloved Chocolate Lab's rib area, so we immediately took her to her normal vet (not Caring Hands). That provider did a hasty Fine Needle Aspiration which was inconclusive, and refused to try to get a better sample. She the... read more

Business response:

WOW! Thank you for the incredibly thorough and kind review. We will make sure Dr. Neumann and the staff see your feedback. We are always here if you have any questions or concerns, so please don't hesitate to reach out. We are so happy to have you join our Caring Hands family. Please give your pup a big hug for us! 

Michelle W.'s profile image
Michelle W. 
rating
8 years ago

We bring our cat Rumbles, to Dr. Neumann and he is very professional, knowledgeable, respectful and compassionate. (as is his staff) We trust his judgement and appreciate the fact he gives all alternatives for our cat's care. We know our Rumbles is in great hands as the dr. and his staff are very kind and gentle with our boy. The office is easy to locate and has ample parking. The office is VERY clean and the waiting area is very nicely decorated. Dr. Neumann and his staff are all wonderful and we will for sure be bringing... read more

Business response:

We really appreciate you taking the time to share your feedback. The staff will be so happy to hear how happy you've been. Please don't hesitate to reach out to us if you ever have any questions or concerns. Welcome to our Caring Hands family! 

Betty Z.'s profile image
Betty Z. 
rating
8 years ago

Caring Hands in Alex, Va - Took my Mom's cat Panda to Caring Hands for the first time. Their staff and vet tech were very nice and treated Panda with care. They even had a sign that welcomed him. Would recommend him to my family and friends. 

Business response:

Thank you so much for taking the time to share your experience with us. Please let us know if you have any questions or concerns. Welcome to our Caring Hands family! 

Sarah V.'s profile image
Sarah V. 
rating
8 years ago

We've been taking our dog Ricky here for over two years now, and we couldn't recommend Caring Hands highly enough. When we first adopted Ricky, we took him here to get his physical. The vet and vet techs were really great at handling our little guy, who can at times be nervous with strangers. Part of the standard check up is the fecal test, and we later learned that like many shelter dogs, Ricky was infected with Giardia. We got the medicine, sprinkled it in his food... but unfortunately, Ricky's case kept coming back. We h... read more

Business response:

We really appreciate you taking the time to share your feedback. We are so fortunate to have you and Ricky join our family! We always welcome our patients to stop by whenever we're open for "happy visits" to get some love from the staff and create stress-free, happy memories with us. Feel free to stop by! Please let us know if you have any questions or concerns in the future. Thank you for your continued loyalty. 

Brittany K.'s profile image
Brittany K. 
rating
8 years ago

I cannot speak more highly of this practice! The front staff and vet techs are all wonderful, knowledgable and kind. Jenn Heatherly has been providing top notch care for my pets for several years and when I had to put my sweet old kitty to sleep, she somehow managed to put me at ease. Now she cares for my two greyhounds who absolutely love visiting the office :) I can always get my pets in for visits quickly and they have very flexible hours! You will not be disappointed! 

Business response:

Thank you for the kind review. Please don't hesitate to reach out if you ever have any questions or concerns. We are so lucky to have you guys as a part of our Caring Hands family! 

Alice W.'s profile image
Alice W. 
rating
8 years ago

After much research into vets and animal hospitals in the area, I chose Caring Hands for their reputation, outstanding and devoted staff, and knowledgeable vets. We first went to the Caring Hands Animal Hospital in Merrifield but have since transferred to the Alexandria location due to the proximity to our home. There are a total of 8 locations in the D.C. metropolitan area. Three days after picking up our golden retriever puppy from our breeder, we took him to Caring Hands for a check-up and have been back at least three t... read more

Business response:

Major thanks for the incredibly thorough review. We cannot wait to share your comments with our staff and doctors -- they will be thrilled to hear their hard work and compassion has been noticed! We appreciate the feedback on the portal. Our hospitals maintain separate databases because if they were all on one, it would greatly affect speed and efficiency within the system. We hope this isn't too much of an inconvenience for you. Please do always feel free to reach out if you ever have any questions, concerns, or sugges... read more

Natasha S.'s profile image
Natasha S. 
rating
8 years ago

This review is long overdue. The staff at Caring Hands has always done such a fantastic job caring for my dog, whether he's just having a check-up or he's sick. It's not easy to handle a sick and nervous animal, yet they always manage to care for my dog as if he were their own. 

Business response:

Thank you so much for the review! Please don't ever hesitate to reach out if you ever have any questions or concerns. We would also love to invite your pup to stop by for "happy visits" to get some love from the staff and create happy memories for him with us. This should help reduce his nervousness over time. Thank you for being a part of our Caring Hands family! 

Alexita G.'s profile image
Alexita G. 
rating
8 years ago

Excellent, Dr. Neumann was very friendly and treated very well to my little yorkie, all the staff were very friendly and fast. 

Business response:

Thank you for your review! Please don't hesitate to reach out if you have any questions or concerns. Welcome to the Caring Hands family! 

K D.'s profile image
K D. 
rating
8 years ago

I am so thankful that I decided to go to caring hands. I had some bad experiences when I first moved to the DC area with other vets. Nothing terrible, just rude and of course everything here is expensive. For this reason, I didn't really have a vet when my dog became ill. Dr Hamilton was the vet that I could see the fastest and I feel so lucky to have gotten her. She is smart, caring, proactive, but sensitive to the fact that money is tight and care decisions need to be made with this in mind. In a week I went from having ... read more

Business response:

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you have found a home for your veterinary care -- we know how difficult that can be sometimes. Please don't hesitate to let us know if you ever have any questions or concerns. Welcome to our Caring Hands family! 

Frequently asked questions about Caring Hands Animal Hospital - Alexandria

How is Caring Hands Animal Hospital - Alexandria rated?

Caring Hands Animal Hospital - Alexandria has a 4.5 star rating with 750 reviews. 

When is Caring Hands Animal Hospital - Alexandria open?

Caring Hands Animal Hospital - Alexandria is closed now. It will open at 7:30 a.m.