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Caring Hands Animal Hospital - Alexandria

4.5

About this business

Location details

295 South Von Dorn Street, Alexandria, VA, 22304, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5750 reviews
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Aryn T.'s profile image
Aryn T. 
rating
9 years ago

Recently moved to the area, and it was hard to choose a new vet for my dog. Of course I want the absolute best for him, and I am so thankful that I think I found it in Caring Hands! The office was clean, staff friendly, and the approach made me feel really comfortable as a new client. Everyone got down on the floor and played with my dog and really seemed to just love him from the start. This is so heart warming to me, and made the transition to a new doctor so much less stressful than I was anticipating. It was clear that... read more

Business response:

Thank you so much for the review. It means the world to us that you and Yogi have chosen us to provide care for him. We are thrilled you both had a great experience. Welcome to the Caring Hands family! 

Susie S.'s profile image
Susie S. 
rating
9 years ago

Having lived in seven different cities across the nation, I have learned to be picky when it comes to veterinarians. I cannot say enough good about Caring Hands Hospital in Alexandria. From the front desk to the vet assistants to the doctor herself. Kitty was nervous, yet they knew everything to do to make her ease her stress and make her comfortable. Kitty's examination was thorough, careful, and they provided excellent examples of medicine application for kitty's allergy. I appreciated the $25 coupon on the Internet for th... read more

Business response:

Thank you so much for writing such a glowing review! We know how important it is to find care for your pets, especially when you move to a new city. Please do not hesitate to let us know if you have any questions or concerns. Welcome to the Caring Hands family and the Northern Virginia area! 

Laurie A.'s profile image
Laurie A. 
rating
9 years ago

All of the staff @ Caring Hands are wonderful, very supportive, and outstanding in helping to save the lives of my community cats. I absolutely don't know what I would do without them! 

Business response:

Thank you so much for the review! We are happy we were able to be there for you then you needed us. Please don't hesitate to let us know if you have any questions or concerns. Thanks for being a part of our Caring Hands family! 

Al S.'s profile image
Al S. 
rating
9 years ago

I have never had a bad experience at this location in the 5+ years I have been a client. I have been lucky to find Dr. Planeta to care for my dogs - I have no complaints whatsoever. She takes the time to explain things during visits and via phone calls, and I truly believe she loves her work and it shows in the care she has provided to my dogs throughout the many years and visits we have had. Caring Hands also sponsors events to help in the community, and even something as simple as a food drive for disadvantaged pets is imp... read more

Business response:

Thank you for taking the time to share your experience. We are absolutely thrilled to hear that you have always enjoyed the service you've received from us. We appreciate your loyalty and are so fortunate to have you and your pets as a part of our family. Please do not hesitate to let us know if you have any questions or concerns. 

Kay D.'s profile image
Kay D. 
rating
9 years ago

I'm revising the review because Dr Evans, who is also the practice's medical director, called to clarify the situation with me later that same day. While my original experience was still pretty terrible, it was nice to know that at least I was simply given incorrect information by the receptionist, and that they do not actually abide by that policy to require a test in exchange for heartworm medication. She also ran through three different options to get me the medication I needed, and elected to come in the next day for a c... read more

Business response:

Kim, thank you so much for your feedback and updated review. We absolutely understand the concerns you had and hope that we have made things right. We appreciate your willingness to give us a second try. Please do not hesitate to reach out to us if you have any questions or concerns. 

Elizabeth M.'s profile image
Elizabeth M. 
rating
9 years ago

I recently visited Caring Hands on S. Van Dorn for the first time. I have just adopted Max, a young rescue dog, and was there for our first general checkup. I am in my seventies and have had dogs my whole life and this was the best veterinary experience I have ever had. The vet, Dr. Neuman, even got down on the floor and played with Max. Thank you, Dr. Neuman and staff. 

Karen L.'s profile image
Karen L. 
rating
9 years ago

I really do love this Veterinary office. Dr. Planeta has been our doctor since we moved here in late 2011. When I moved here I had 2 dogs & Ann has always given them the best care. She's knowledgeable in alternate treatments, as well as pharmaceuticals. Ann will give you the best advice possible for the health & happiness of your furkid. :) She sat & cried with me when I had to put my 17 year old Bichon to sleep, and was as compassionate as a family member. Ann continues to treat my dog, McGee (male, 7 yrs old) with the best... read more

Business response:

Karen, thank you so much for taking the tie to write your review. We are thrilled to hear that you have had such great experiences with us. Dr. Planeta is truly a gifted doctor and we are lucky to have her! We definitely strive to be competitively priced, so please reach out to us if you wouldn't mind discussing. As always, let us know if you have any questions and thank you for being a part of our Caring Hands family! 

Jason J.'s profile image
Jason J. 
rating
9 years ago

I have had dogs all my life and have visited many vets over the years. I have been taking my 2 dogs to Caring Hands now for at least three years. Their vet is Ann Planeta. Dr. Planeta is by far the best vet I have taken my dogs to. She properly diagnosed by dog after another doctor had misdiagnosed her. She is genuinely and incredibly caring. She does not recommend procedures that are not necessary, and knows when she needs to refer patients to specialty vets. When I lost one of my dogs to illness, Dr Planeta was genuinely... read more

Business response:

Jason, thank you so much for taking the time to write your review. We are thrilled that you have found a home with us to care for your pets. We understand how important it is to trust your care provider, and we whole heartedly agree that Dr. Planeta is awesome! We appreciate your continued loyalty and are so fortunate to have you as a part of our Caring Hands family. Please do not hesitate to let us know if we can do anything for you. 

Valerie S.'s profile image
Valerie S. 
rating
9 years ago

I've been taking my dog, Finn, here since we first got him as a puppy. They're always great with him. Also got him neutered here. Not the best prices but the care they give my dog and the fact that they always answer my (probably sometimes silly) questions is worth it! 

Business response:

Thank you for your review! Your loyalty means a lot to us and we are fortunate to have you and Finn as a part of our Caring Hands family. Please do not hesitate to let us know if you have any questions or concerns. 

Frequently asked questions about Caring Hands Animal Hospital - Alexandria

How is Caring Hands Animal Hospital - Alexandria rated?

Caring Hands Animal Hospital - Alexandria has a 4.5 star rating with 750 reviews. 

When is Caring Hands Animal Hospital - Alexandria open?

Caring Hands Animal Hospital - Alexandria is open now. It will close at 8:00 p.m.