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Carol Zink at Waterstone Mortgage NMLS #158936
- Mortgage Lenders
- Concord, NH
About this business
Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Carol and her team were exceptional. Always a call, text, or email away to answer my (many) questions. They made the approval, hunting and closing process very seamless and their rates & programs were just as good as anyone else around.
Business response:
Thank you for the 5-star rating and review, Dan! We are glad that Carol and her team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.
I was nervous and confused buying my first house, Carol made the process so easy and painless! If your looking to purchase your first house or purchasing another one, I highly recommend Carol and her team. While other lenders look at you as a stat she looks at you like a person, very professional and a very down to earth nice person. Give her a try!
Business response:
Thank you for sharing, Donald! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Carol Youmans Zink-Mailloux is an outstanding professional who exemplifies excellence in customer service and client care. Her remarkable attention to detail sets her apart, ensuring that nothing is overlooked and that every aspect of her work is performed with the highest standard of precision. Whether handling routine tasks or complex issues, Carol consistently delivers solutions tailored to her clients' specific needs, demonstrating a level of care that is rare to find. Her dedication to doing what is right for her client... read more
Business response:
Thank you for this glowing review, Shawn! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Amazing, efficient, and excellent customer service are the words that come to mind for Carol and her team at Waterstone mortgage! From the very beginning Carol took my call and not only heard, but catered to my needs. She was on top of everything and was always in contact with me in order to make the process of buying a home very smooth! I would highly recommend using Carol and her team for anyone looking to buy a home. Everyone on her team was in communication as well to ensure my questions were answered in a timely manner,... read more
Business response:
We genuinely admire your kind words and are thrilled to hear about your positive experience with Carol and our team at Waterstone Mortgage. Thank you for choosing us for your home buying journey!
Carol was incredibly helpful and always responsive. We actually had to take a break in our search & purchase and she picked right up with us where we had left off. Her flexibility was so appreciated and we would recommend her to anyone looking!
Business response:
Your positive experience with Carol is greatly appreciated. Thank you for recommending her services!
Carol was a great help and wonderful team member while purchasing our first home. She consistently updated us on the financial process and provided estimated closing costs several times, allowing us to review the estimates while making decisions about points/locking interest rates, etc. Overall she was extremely helpful and responsive!!
Business response:
Thank you for sharing! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Highly recommend Waterstone! Carol and Tracy in particular were so helpful and responsive. This was my first home purchase, and it was wonderful to be in very capable hands!
Business response:
Thank you for sharing, Eleach! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Carol explained the whole process up front with me and then followed up with me every step along the way. The seller's attorney requested a hurried closing date, which I didn't think was possible, but somehow, Carol and her team made it happen with a smooth and stress free closing. Thank you Carol!!
Business response:
Thank you for the 5-star rating and review, Joseph! We are glad that Carol and her team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.
As a first time homebuyer, the process was confusing, stressful and tedious… But then Carol Zink-Mailloux came into our lives. She made it possible for us to purchase our beautiful home by constant communication, reminders, and an effortless transition. 10000% will recommend her to everybody. Her passion and commitment to helping her clients was nothing less than exceptional.
Business response:
Thank you for sharing, Taryn! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936
How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews.
When is Carol Zink at Waterstone Mortgage NMLS #158936 open?
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open tomorrow at 9:00 a.m.