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Carol Zink at Waterstone Mortgage NMLS #158936
- Mortgage Lenders
- Concord, NH
About this business
Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professional... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Google reviews (57)As a first time homebuyer, the process was confusing, stressful and tedious… But then Carol Zink-Mailloux came into our lives. She made it possible for us to purchase our beautiful home by constant communication, reminders, and an effortless transition. 10000% will recommend her to everybody. Her passion and commitment to helping her clients was nothing less than exceptional.
Business response:
Thank you for sharing, Taryn! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Fourth loan done with Carol Zink Mailloux and her team. Easy and stress free process. Answered all questions in timely manner. Will use them again in the future.
Business response:
We appreciate you taking the time to write this review for Carol and her team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the loan process. We hope you continue to use Carol and Waterstone Mortgage in the future for your refinancing or purchase needs. Please don't be a stranger.
RecommendedCarol and her team GET IT DONE. I have worked with them on financing multiple deals, both for myself and my clients. I would recommend them without any reservation. Carol gets deals to the finish line that no other lender would ever be able to get done; she gets results, plain and simple. I trust her with all of my clients home financing needs and look forward to all the work we will be doing together in the near future.
Business response:
Thank you for your recommendation, Jeremy! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
2nd time working with Carol, first time was with my first home and this time was a refinance. Super responsive and gets answers fast. She works with a great team and works with you through the entire process. Definitely will reach out to her first with my next purchase or refinance. 10/10 recommend!
Business response:
Thank you for this review, Russell! We know how many questions pop up throughout the refinance and homebuying process, that's why communication from an experienced loan originator is key. It sounds like Carol and her team went above and beyond, providing answers to all your questions. This recommendation means the world to Carol, her team, and all of us at Waterstone Mortgage. Thanks again.
Carol is by far the best! She’s absolutely wonderful. She was there with us from start to finish on financing our dream home and she made sure we were able to Accomplish it. We have a complicated case with all the self employment but she knew exactly what she was doing and walked us through each step to ensure we closed on time. We highly recommend Waterstone mortgage and Carol as point of contact. Thanks for helping us with our dream home purchase! We can’t wait to use you again in the future for additional rental propertie... read more
Business response:
Thank you for sharing your wonderful experience with us, Krystal! It sounds like Carol was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Carol has to her customers. We hope you are enjoying your new home. Thanks again.
Carol was my saving grace. Carol was the most helpful person through my entire house buying process. Carol and her team provided service that was above and beyond just processing a mortgage. If you are thinking about buying a home, you need Carol on your team. You will not regret it.
Business response:
Thank you for sharing, Tori! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
We worked mostly with Carol Zink-Mailloux and Miranda Humphrey. They were both amazing, very responsive to emails, calls and texts. This is the second time we have used Waterstone mortgage. One in Florida and this time in New Hampshire. We received the same quality service from both locations. Will recommend if anyone we know is looking.
Business response:
Thank you for your review, Arthur! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
It was made so easy because of how quickly my questions were answered. I also appreciated how all documents were collected online and it was very simple to find out if anything was missing. Additionally, it was super easy to refer to drafts and documents when we needed more information. Carol was fantastic at easing my worries through this whole process!
Business response:
Thank you for your kind review, Jamie! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Carol has been knowledgeable and patient during our purchase. She was available at all times day and night along with weekends. She was able to keep the purchasing process on track. The support she had from her team was flawless. We appreciate everything Carol had done to make our purchase successful.
Business response:
Thank you for your review, Keith! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936
How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 209 reviews.
When is Carol Zink at Waterstone Mortgage NMLS #158936 open?
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open tomorrow at 9:00 a.m.