Carol Zink at Waterstone Mortgage NMLS #158936 - Concord, NH

Arthur E. 

on Birdeye

a year ago

We worked mostly with Carol Zink-Mailloux and Miranda Humphrey. They were both amazing, very responsive to emails, calls and texts. This is the second time we have used Waterstone mortgage. One in Florida and this time in New Hampshire. We received the same quality service from both locations. Will recommend if anyone we know is looking. 

Jamie C. 

on Birdeye

a year ago

It was made so easy because of how quickly my questions were answered. I also appreciated how all documents were collected online and it was very simple to find out if anything was missing. Additionally, it was super easy to refer to drafts and documents when we needed more information. Carol was fantastic at easing my worries through this whole process! 

Keith B. 

on Birdeye

a year ago

Carol has been knowledgeable and patient during our purchase. She was available at all times day and night along with weekends. She was able to keep the purchasing process on track. The support she had from her team was flawless. We appreciate everything Carol had done to make our purchase successful. 

Sangeeta M. 

on Birdeye

2 years ago

I am very deeply touched and grateful for Carol patiently assisting me for a whole two years. With her support and guidance throughout the process, including proper guidance and training, this was the first time purchasing a property independently, and she made it possible for me to achieve the impossible. She performed with good leadership, teamwork, and collaboration. She was always so transparent about the costs and fees involved in securing a mortgage and was willing to walk you through the process. She stepped up to the... read more

Logan & Stephanie M. 

on Birdeye

2 years ago

I can't say enough wonderful things about my experience with Carol and her team. We had a complicated and long closing process. Carol was patient and helpful from start to finish. I really feel like we won the lottery working with her! Everyone is great. 

Juan and Heather Ruiz V. 

on Birdeye

2 years ago

Carol Zink-Mailloux was great the entire process. She kept us updated on every step of the process and answered any questions we had. Bonnie Fore and Rebecca Wood were also incredible. As a team all 3 worked so well together and communication was great. We had to switch banks weeks after putting in our offer due to a major delay in getting an appraiser out (8+ weeks). Needless to say we were stressed and nervous we would lose our home. All that fear subsided after the initial call with Carol. She reassured us and set realist... read more

Divy Luther & Daniel B. 

on Birdeye

2 years ago

Carol was quick to get back to us on any questions we had. It was a pleasure to work with Carol! 

Jerrod & Kristin F. 

on Birdeye

2 years ago

The whole process was simple and straightforward. Good communications and tools to make everything clear and make closing a breeze. Thanks again! 

Maureen McAuliffe & Thomas J. 

on Birdeye

2 years ago

Everyone was phenomenal in this process. It’s extremely daunting going into something you have no knowledge of. Everything was super transparent, and always felt comfortable asking questions. The whole team was extremely professional and amazing!