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Carol Zink at Waterstone Mortgage NMLS #158936
- Mortgage Lenders
- Concord, NH
About this business
Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone I worked with was thorough and generous with their time. This was my first home and they walked me through the process every step of the way. Thanks for making it a great experience.
Business response:
Thank you for taking the time to write this review, Anita! We are happy to hear your first homebuying experience was a smooth and easy process, thanks to Carol. We look forward to working with you again, should you have future homebuying or refinancing needs. Congratulations on your new home.
Carol went above and beyond from start to finish with my refinance. From the moment I contacted Carol, she was there to assist me and worked to get the lowest rate, even despite the impending increases. She was there to explain the process to me in detail as I hadn't know much about a refi before reaching out. She spent time answering ALL my questions, and in many cases, as I went line by line through a mountain of paperwork, she was patient and supportive throughout. It took 24 days from my first contact with Carol through ... read more
Business response:
Thank you for this review, SK! We know how many questions pop up throughout the refinance process, that's why communication from an experienced loan originator is key. It sounds like Carol and her team went above and beyond, providing answers to all your questions. This recommendation means the world to Carol, her team, and all of us at Waterstone Mortgage. Thanks again.
Carol at Waterstone Mortgage made it so easy and stress free! This was my wife and I first time purchasing a home, needless to say we had a lot of questions. Carol was there every step of the way, she was very responsive at all hours of the day, even for all the questions we asked and I certainly ask a lot. Carol and her team made it so simple with all the digital e-siging and uploading documents, even during crunch time when we were closing around the holidays in under 45 days. They made it happen and with no major hiccups ... read more
Business response:
Thank you for this review, Joe! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Carol and her team went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again.
Carol at Waterstone Mortgage made buying a home so easy for us. Couldn’t have done it without her. We went to her first then found a realtor. I highly recommend her if you are looking for a home loan.
Business response:
Thank you for taking the time to write this review, J! We are happy to hear your homebuying experience was a smooth and easy process, thanks to Carol. We look forward to working with you again, should you have future homebuying or refinancing needs. Congratulations on your new home.
Carol puts a very nice human face on the process and is very responsive to questions and concerns. There were a lot of hiccups through this but she walked us through.
Business response:
Thank you for this glowing review, Coffey! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Thank you so much Carol for making what would normally be a very stressful time as easy as pie! I hope I have the pleasure of working with you again in the future
Business response:
Thank you for this glowing review, Dl! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Carol and her team are true professional. She was always available over emails and I was regularly kept updated by her about the status of my loan application. I would definitely recommend her to anyone.
This is the third transaction I have had with Carol and her team. Closing was quick and easy. She is great to work with. I have recommended her several times.
This is the 3rd house that we have bought that we had to take out a mortage. The process was already giving us anxiety. With all the e-mailing and scanning documents, not to metion the PDF's. We are old fashion and can barely use a computer. That was not the case with Waterstone Mortgage. Carol-Zink-Maillox, Concord, NH. Carol was available always. If I had a question, I could text and would recieve an answer back before that day was over. Even once on a Saturday while Carol was at a birthday party! Above and beyond! She was... read more
Business response:
Thank you for this review! We know how many questions pop up throughout the mortgage process, that's why communication is key. It's sounds like Carol went above and beyond, providing answers to all your questions. We hope you are enjoying your new home. Thanks again!
Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936
How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews.
When is Carol Zink at Waterstone Mortgage NMLS #158936 open?
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open at 9:00 a.m.