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Carol Zink at Waterstone Mortgage NMLS #158936
- Mortgage Lenders
- Concord, NH
About this business
Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fourth loan done with Carol Zink Mailloux and her team. Easy and stress free process. Answered all questions in timely manner. Will use them again in the future.
Business response:
We appreciate you taking the time to write this review for Carol and her team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the loan process. We hope you continue to use Carol and Waterstone Mortgage in the future for your refinancing or purchase needs. Please don't be a stranger.
2nd time working with Carol, first time was with my first home and this time was a refinance. Super responsive and gets answers fast. She works with a great team and works with you through the entire process. Definitely will reach out to her first with my next purchase or refinance. 10/10 recommend!
Business response:
Thank you for this review, Russell! We know how many questions pop up throughout the refinance and homebuying process, that's why communication from an experienced loan originator is key. It sounds like Carol and her team went above and beyond, providing answers to all your questions. This recommendation means the world to Carol, her team, and all of us at Waterstone Mortgage. Thanks again.
Carol is by far the best! She’s absolutely wonderful. She was there with us from start to finish on financing our dream home and she made sure we were able to Accomplish it. We have a complicated case with all the self employment but she knew exactly what she was doing and walked us through each step to ensure we closed on time. We highly recommend Waterstone mortgage and Carol as point of contact. Thanks for helping us with our dream home purchase! We can’t wait to use you again in the future for additional rental propertie... read more
Business response:
Thank you for sharing your wonderful experience with us, Krystal! It sounds like Carol was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Carol has to her customers. We hope you are enjoying your new home. Thanks again.
Carol was my saving grace. Carol was the most helpful person through my entire house buying process. Carol and her team provided service that was above and beyond just processing a mortgage. If you are thinking about buying a home, you need Carol on your team. You will not regret it.
Business response:
Thank you for sharing, Tori! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Carol was truly wonderful to work with, always available to answer questions and was extremely flexible and amenable when I needed to make adjustments to my loan. I would highly recommend working with her, you will feel very taken care of!
Business response:
Thanks for the 5-star review, Katie! We're happy to hear you had an amazing loan experience with Carol. We strive to provide a transparent loan process that keeps our customers "in the know." Thank you for entrusting us with your business, and we hope to work with you again in the future when you’re ready to move up or refinance your existing home!
Carol and the Waterstone team made our experience of first time home buying a breeze. They answered all our questions, helped navigate the process and made things relatively easy on us. We would highly recommend!
Business response:
Thank you for sharing, Daniel! We're thrilled to hear everything went so smoothly with your homebuying with the help of Carol and her team. We hope to work with you again in the future.
Carol got things done for us lightning quick. And with a great rate too. It was awesome to work with someone who was local and seemed to really care. Thanks, Carol!
Business response:
Thank you for this glowing review, Jonathan! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Waterstone's easy-to-follow process, coupled with Carol's excellent customer service is a winning combination. Despite being on a time difference, I was never waiting for answers; she was on top of it the whole way through. This is my fourth home-buying experience and the first time I can confidently say I would choose to be a repeat customer, and confidently recommend this lender. Thank you, Carol; you made this so easy!
Carol's knowledge of the industry and the market, as well as her guidance and responsiveness, helped us feel very much at ease during what can be a pretty stressful time. A few months before our anticipated close date, the Fed was considering its first of a series of interest rate hikes. Carol strongly encouraged us to lock in our rate as soon as possible. She also gave us options to keep those rates should we encounter any delays. Following Carol's recommendations saved us at least a whole percentage point on our 30-year mo... read more
Business response:
Thank you for taking the time to write this review, Wendi! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Carol and her team.
Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936
How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?
Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 240 reviews.
When is Carol Zink at Waterstone Mortgage NMLS #158936 open?
Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open at 9:00 a.m.