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Carol Zink at Waterstone Mortgage NMLS #158936

5.0
  • Mortgage Lenders
  • Concord, NH
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About this business

FinanceMortgage Lenders

Carol has assisted and served her clients in the mortgage industry since 2002. She works closely with buyers and their Realtors to make sure the loan process is as enjoyable and stress-free as possible. Because Waterstone Mortgage’s business model is purchase-focused, Carol and her team have the support needed to lead families into homeownership in an always-evolving market. Because of this care over the years, she has built a 100% referral-based business. Carol has also developed strong relationships with other professiona... read more

Location details

87 South Main Street, Concord, NH, 03301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0214 reviews
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Julie M.'s profile image
Julie M. 
on Birdeye

2 years ago

Thank you, Carol for such a good experience in what can sometimes be so hair-raising! Your professionalism, diligence and knowledge were greatly appreciated and will not be forgotten. I highly recommend you and will surely use you and your company in the future should I need another mortgage. Also thank you for the gift - Love it!!! 

Business response:

Thank you for your kind review, Julie! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you. 

Daniel  & Amber C.'s profile image
Daniel & Amber C. 
on Birdeye

2 years ago

Carol has been truly wonderful in helping us with this process, which we've gone through now for the very first time. She helped calm down any stresses we had, was incredibly prompt with responses to any questions we had and managed to do it in such a way as to put smiles on our faces. Miranda Humphrey was also very good at helping us overall with the process. However, not enough good words can be said about Carol. 

Business response:

Thank you for your review, Daniel! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.  

Crystal  & Sam C.'s profile image
Crystal & Sam C. 
on Birdeye

2 years ago

Carol is amazing! Very responsive and always takes the time to explain things or go the extra mile. 

Annie S.'s profile image
Annie S. 
on Birdeye

2 years ago

Miranda Humphrey was just as responsive, helpful and overall wonderful as Carol. This stressful and time-consuming process is far more enjoyable with them on your team.  

Christopher P.'s profile image
Christopher P. 
on Birdeye

2 years ago

We have used Carol and Waterstone for our past few purchases and refi’s and it’s always easy and stress free! We also worked with Debbie and Bonnie and both very very helpful and pleasant! 

Deborah R.'s profile image
Deborah R. 
on Birdeye

2 years ago

Carol’s entire team is awesome!!! This was a painless and rewarding experience!! Carol was instrumental in our purchase of our home and then incredible again with my refinancing with a cash out. My cool celebration gift also timely arrived on my closing date!!! 

Nancy D.'s profile image
Nancy D. 
on Birdeye

2 years ago

They were always very reassuring when I would panic over something. This is very important when you are in the middle of financing and purchasing. Miranda was on top of things and very helpful. Bonnie was very quick to respond and helpful as well. 

Jill B.'s profile image
Jill B. 
on Birdeye

2 years ago

Carol Zink-Mailloux is the consummate professional and the type of person you want in your mortgage corner. Buying a house in today's environment is anxiety-inducing, so you really need someone to help guide you in a friendly and supportive way... someone with a strong sense of personal integrity but also the ability to laugh with you when things are just absurd. Carol is that person and goes above and beyond without hesitation! We loved everything about our interactions with Waterstone, thanks to Carol, Bonnie Fore and B... read more

Antonia B.'s profile image
Antonia B. 
on Birdeye

2 years ago

I've worked in Customer Service all my life. From the very 1st day I contacted Carol (referred by my neighbor) She was Fantastic! Carol gave me the Best service I truly have seen in 20 years. Infact, Carol was so outstanding that I bought her a small gift for not giving up on me. From the bottom of my heart, My son and I would like to extend our gratitude. Thank You Mrs. Carol Zink. You're the Best! Blake Humohrey was also very easy to work with and pleasant. 

Frequently asked questions about Carol Zink at Waterstone Mortgage NMLS #158936

How is Carol Zink at Waterstone Mortgage NMLS #158936 rated?

Carol Zink at Waterstone Mortgage NMLS #158936 has a 5 star rating with 214 reviews. 

When is Carol Zink at Waterstone Mortgage NMLS #158936 open?

Carol Zink at Waterstone Mortgage NMLS #158936 is closed now. It will open on Monday at 9:00 a.m. 

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