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Cerritos Nissan
- Car Dealers
- Cerritos, CA
About this business
Location details
18707 E Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I saw the cars advertisement and went in to check it out. Sales guy said he would knock off some on the sticker. He didnt! Got to the finance department to find out the car had been damaged. Told cosmetic! I was so excited to buy the car that I made the purchase. After having the car for a month it has no pick when driving. It feels like it wants to brake for me. Some of the features are not working correctly. I will not purchase from Cerritos again.
They are liars and just want your money
My oil change notification wasn't reset it still said I needed a oil change after u drove off. I noticed all my things in my center armrest console had been moved around idk what they were looking for in there.I called to see what I needed to do and the woman who helped or attempted to help gave me attitude an recommended just reset the oil service. Wasn't the best experience.
Business response:
We pride ourselves on maintaining the highest quality standards and a 5 star experience for our customers and we are disappointed to hear of this. We are unable to identify you by this screenname but we would like the opportunity to speak with you to get some information about your visit so we may address your concerns with our team. Please contact Peter Gohil, our Service Director, at 855-971-8323 at your earliest convenience.
Not happy at all , the car wast the one I originally asked about , Kevin ,,car didnt pass inspection he brought out another car 2,000 more, I was hesitant but took it , called the next day to asked , if I can exchange it for a bigger car, to small for car seat and kids, i said on line there are 3 cars lists and in stock , 2 same price other cheaper, I told him it didnt matter if I had to pay more pay for the exchange ,all he did was read the text
Business response:
Our goal is always to deliver a great customer experience and were disappointed to hear of this. We are unable to identify you by this screenname but we would like to chance to speak with you to get some additional information so we may address your concerns. At your earliest convenience, please contact Angelica in Customer Service, at 855-971-8323.
Concerned that the fluid in my battery has never been checked. I recently was stranded because of this, it was a great embrassment. I feel the service department should have known this was not a maintenance free battery and should have serviced the battery accordingly. Front brakes were not measured for wear.
Business response:
It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. We have a standard multipoint inspection that every vehicle goes through during a service visit with us. Many items are checked for wear and tear but any concerns about specific issues should be shared with our team so we can do further inspections. We are unable to identify you by this screenname but we would like the opportunity to speak with you so that we can address your concerns. Please contact Karen Tomasick, our ... read more
It was not good because i did the oil change and it kept saying that i needed the oil change they did not reset it.
This is the Worse Nissan Dealership I've ever been to. I went in for a Recall my check Engine light was on I told them to check it, I explained to him ive had the Car under a year i have Wrap Insurance and its covered he tried to charge me over 300.00 for them to fix it and also said my Information isnt coming up in the System.... Took it to where I bought it. They fixed the Car and it was covered and they lent me a Rental while they fixed the Car, Cerritos dealership tried the dup me for 300.00. Very dissatisfied and disapp... read more
Business response:
We pride ourselves on delivering great customer service and it is discouraging to hear that you had anything less than a stellar experience. We are unable to identify you by this review but we would like to speak with you to get some additional details on your visit and who you worked with so we may address your concerns. Please contact Karen Tomasick, Customer Relations Manager at 855-971-8323.
I wish I could give a zero rating. After my transmission was replaced my car began to idle high, had loud vibration, made a loud girdling noise inside the cab and skipped gears during deceleration. The next day, I took it back the Service Manager told me it was normal and sent me home. I felt totally discharged even though the service advisor drove my car and noticed the problem as well. I AM NOT HAPPY WITH THE SERVICE I RECEIVED!!!
Sucks I just bought that car from them Its supposed to be certified but they didnt honor that and I had to fix it somewhere else from my pocket I would never do business with them even though its my third car from them
Frequently asked questions about Cerritos Nissan
How is Cerritos Nissan rated?
Cerritos Nissan has a 4.2 star rating with 4,554 reviews.
When is Cerritos Nissan open?
Cerritos Nissan is closed now. It will open at 9:00 a.m.