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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Carpet was disgusting The carpet was stained it was almost black in places the view was horrible Bed was comfortable bathroom was beautiful
Business response:
Thank you for providing your feedback and letting us know about your experience, David. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Circus Circus
Poor Elevator was not working, we was took and no one came for help. Until me and husband open the door our self. Ask staff for extra towels they said they would come and clean room, I came back room was not clean and no towels were provided. Location is great.
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Pleasant When I paid on line I paid 194.00 when I showed up I had to pay 87.00 more 50.00 of it will be refunded when I leave. That's fine but the lady said I only paid 157.00 from the invoice she had got I showed her my email and it said I paid paid the 194.00 on the site in full so some where this is not right Room was great
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Fair All the stairs, escalators and ramps to get around. Did not like the smell of smoke throughout the place(not the room).
Business response:
Thank you for providing your feedback and letting us know about your experience, Timothy. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Circus Circus
Pay for location only, do not expect anything more than a roof over your head. I knowingly paid premium pricing of 970 for 2 nights during hot august nights weekend. I was put in their low end old smelly tower room. The sheets didn't even feel really clean, there was not even a blanket on the sheets, not even a water bottle for the premium price of the room, the bathtub did not look like it had been cleaned prior to my stay. Knowing they had an event in which they charged premium pricing they could have considered ensuring t... read more
Business response:
We sincerely apologize for your experience, Cynthia. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Poor When my friend took a shower the whole tub filled with soap scummy water and would not drain. I was not able to shower myself and I have a very long drive to LA. I am incredibly upset about this
Business response:
We sincerely apologize for your experience. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Fair
Business response:
We appreciate you taking the time to provide your feedback.
Not excited to go back. Rooms air conditioner was very loud and can hear everything in the halls from your room. The shuttle from the main hotel wasn’t working and it was a long walk back and forth to everything. Bathroom was beautiful. Beds were comfortable.
Business response:
We appreciate you taking the time to provide your feedback, Rehana. We're so saddened to learn we failed to meet your expectations and hope you'll provide us another opportunity to better serve you.
Bad The service On the strip
Business response:
We appreciate you taking the time to provide your feedback, Kelly. We're saddened to learn of your disappointment and look forward to an opportunity to better serve you in the near future.
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,961 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.