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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The long walk from were the rooms were . Not worth the price
Business response:
We appreciate you taking the time to provide your feedback, Ryan. Your comments have been shared with the appropriate team.
Poor Very far away from the main strip Very modern
Business response:
Thank you for taking the time to share your experience with us. We hope look forward to your next visit at Circus Circus to earn your 5-star rating.
Poor
Business response:
We sincerely apologize for your experience, Tommy. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
will not return reeked of cigarettes
Business response:
Thank you for taking the time to share your experience with us, David. We hope you'll reconsider and look forward to welcoming you again for another try.
Bad
Business response:
Thank you for taking the time to provide feedback on your recent visit, Luke. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
BAD check in experience. The check in was awful. Over 1 1/2 hours standing in line. Four clerks at the reception desk. One left after 20 min and was gone for an hour. Another was useless as she processed a customer in average of 10 minutes. The other two were OK but obviously not enough to keep up. Also, they let one person simply walk to the desk not from the queue; very irritating. The tram was not running, or there was some long delay, and there were sets of steps to take luggage up and down to get to our tower; pretty ba... read more
Business response:
Thank you for taking the time to provide feedback on your recent visit, John. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad I did not like how house keeping kept coming to my room actually opened door twice my stay was 2 nights and felt very unconfy to even go out of room to gamble :( i did not enjoy my stay :( The house keeping manager "African man" cant remember his name he was very friendly and understood my point
Business response:
We sincerely apologize for your experience, Amber. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
I was disappointed in the room we stayed in it made it seem we were staying at a cheap motel Nothing I paid for a luxury king and our room had nothing of luxury.., it. Was very disappointing!!!
Business response:
We sincerely apologize for your experience, Laura. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Disappointing Carpet was filthy/shower broken/toilet stopped up- finally fixed it but took a day Location/staff
Business response:
We sincerely apologize for your experience, Darla. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,961 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.