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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Que tuvieran más cuidado y seguridad se metieron al cuarto de mi Hija le robaron sus pertenencias y que no tienen cámaras Solo la vista
Business response:
Thank you for taking the time to provide feedback on your recent visit. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Fair The rooms were noisy and the beds were hard and uncomfortable. Also would have like to ha e a safe in my room The staff was very nice and friendly
Business response:
Thank you for taking the time to share your experience with us, Billy. We look forward to your next visit at Circus Circus and a chance to better serve you.
Disappointing
Business response:
We sincerely apologize for your experience, Timothy. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Smoke It was so smokey inside the building you could see the smoke in the hallways id strongly recommend air purifiers at times like this so your guests didn’t have to sleep smelling smoke all night causing extreme headaches The property was clean the staff was great
Business response:
We appreciate you taking the time to provide your feedback, Crystal. Your comments have been shared with the appropriate team.
Front desk service is bad! I arrived 15 minutes before check in time, 12:00pm; the front desk will not let me check in, because I was 15 minute too early. She makes me stay at the lobby for 15 minutes for nothing. This is ridiculous.
Very Poor
Business response:
We sincerely apologize for your experience, Brandy. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Very Poor
Business response:
We sincerely apologize for your experience, Scott. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Just okay Long line to check in, no pool, very confusing with multiple buildings/parking. Had to pay "resort fee" but there was nothing resort-like about this stay. Room was nice size, very clean, quiet with large screen TV. Location is great if you want to be downtown and near UNR.
Business response:
We sincerely appreciate you taking the time to share your experience with all of us. In regard to the resort fees, a portion of those fees is made up of the tourism stipend imposed to hospitality establishments by the City of Reno. Amenities are taxable and currently include: on-sight, covered parking, high speed Wi-Fi, Bell Captain & Concierge services, in-room coffee and local & toll-free calls. We hope you'll visit us again to allow us the opportunity to welcome you back with the family-style service you and all our gues... read more
Fair
Business response:
Thank you for sharing your feedback, Danielle. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,961 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.