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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
No water on property Dirty hotel, but the primary problem for all guests was no access to drinking water. The staff blamed it on the vending company. And kept stockpiles of water from the guests. Rude employees
Business response:
Thank you for sharing your feedback. Your input has been shared with our management team for their attention. We sincerely apologize for failing to meet your expectations and hope you'll allow us another opportunity to better serve you in the near future.
Bad I didn't like the fact that booking.com screwed up my reservation which then screwed up my reservation for the next night in Tahoe we had to sleep in our car they took money twice out of our account I am asking for a full refund and I will never use your app again and I will let all of my traveling colleagues know the same thing
Business response:
Your feedback is definitely appreciated, Michael. We're sorry to hear of your experience and hope you'll visit us again.
Bad I didn’t like anything. There was bed bugs and I have lots of bites form them.
Business response:
We sincerely apologize for your experience, Margarita. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Poor Bed not clean upon arrival. Sheets had holes in them. Hair on the bathroom floor. Bedding was over sized for the bed. Did not like it.
Business response:
We sincerely apologize for your experience. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Very Poor
Business response:
We sincerely apologize for your experience, Hiedi. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Very Poor
Business response:
We sincerely apologize for your experience, Brenda. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Won't go back. Elevators didn't read room keys. Charged for Resort fees and their are NO resort features. The pool is gone. There are no midway shows due to COVID. There is nothing that you don't have to pay extra to participate in. Booked 2 rooms on same reservation. The rooms were in different towers! Had to pay more to get rooms on the same floor. Rooms were clean.
Business response:
We sincerely apologize for your experience, Gina. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Fair Long lines to check in. Rooms basically a shell. Location
Business response:
Thank you for sharing your feedback, Tracy. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Enjoyed myself playing but everything else was poor No room service Call 3 times for extra blanket for my wife never received one all night Gambling
Business response:
We sincerely apologize for your experience, Jose. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,967 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open tomorrow at 12:00 p.m.