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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing Carpet was filthy/shower broken/toilet stopped up- finally fixed it but took a day Location/staff
Business response:
We sincerely apologize for your experience, Darla. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
No hot water and saggy matress No hot water N/a
Business response:
We sincerely apologize for your experience, Richard. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Bad Over 2 hour wait to check in, all restaurants and shops closed, all vending machines empty. Place looked like the Titanic going down
Business response:
Thank you for taking the time to provide feedback on your recent visit, James. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Not the best The AC in the room smelled like mold. There was mold in the shower. None of the vending machines had water and were mostly sold out of everything the whole 4 days we were there (including a weekend). The food court had 3 restaurants but only one was open most of the time. The other 2 were only open in the evenings for a few hours. In the arcade, it was very clean, but a lot of the games were not staffed and kept closed. It was a very busy weekend when we were there and thought all the games should have been open... read more
Business response:
We sincerely apologize for your experience, Ashley. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Fair
I will never stay here ever again Staff was rude No microwave could not heat food up staff was rude
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Very Poor the staff there is not really nice
Business response:
Thank you for taking the time to share your experience. Your comments have been shared with our management team. We sincerely apologize and hope to look forward to your next visit at Circus Circus.
Fair
Business response:
Thank you for taking the time to share your experience with us, Sabrina. We hope to look forward to your next visit at Circus Circus and an opportunity to earn your 5-star rating!
Disappointed Resort fee? Why? At that room rate the resort experience should be included!
Business response:
We sincerely appreciate you taking the time to share your experience with all of us. In regard to the resort fees, a portion of those fees is made up of the tourism stipend imposed to hospitality establishments by the City of Reno. Amenities are taxable and currently include: on-sight, covered parking, high speed Wi-Fi, Bell Captain & Concierge services, in-room coffee and local & toll-free calls. We hope you'll visit us again to allow us the opportunity to welcome you back with the family-style service you and all our gues... read more
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,968 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.