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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing VERY confusing! i'm in a wheelchair and it was difficult knowing what elevator to use. then when i was in, the floors are labeled with letters no numbers. LL, ML, MZ ... etc. finding out which elevator, and floor wasted a lot of time, and added a level of frustration that could easily be avoided with better signage and directions.
no vuelvo a reservar en circus circus .. cise traba de lujo la habitación tenía que estar cómodo y un ambiente agradable mi a mi amigo mediron que porque no reserve en el dorado que es un poco de calidad y puntuales en el servicios.. supuestamente de lujo la habitación la carpeta estaba sucia el cuarto jedias no la pasé comodo ..
Business response:
We appreciate you taking the time to provide your feedback, Castro. Your comments have been shared with the appropriate team. Gracias por hacernos saber de su experiencia.
Get what you pay for. I'll pay more for somewhere else next time I know its a cheaper hotel, but the floor was covered in trailmix and playdough and whatever else the previous people spilled all over the ground. Took an hour to hunt down a vacuum. Also no coffee in the room. Kids thought it was amazing. Beds and pillows were comfy and shower had great pressure
Business response:
Thank you for taking the time to provide feedback on your recent visit, Teresa. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
The staff was rude and unhelpful from start to finish and I overplayed for a bad hotel. Rude clerks, crowded elevators, long wait to check in, horrible view from my room of a roof top, soiled towel, weak water pressure, small bathtub, no microwave, old decor and carpets throughout hotel, homeless near hotel. On my last day, the six elevators were so crowded, I had to wait 20 minutes for me to get on from the eighth floor! Parking close by, good a/c.
Business response:
Thank you for sharing your feedback, Ramon. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Dirty Place smells like an ashtray, pretty run down and dirty
Business response:
We appreciate you taking the time to provide your feedback, Erik. Your comments have been shared with the appropriate team.
Poor The AC Clean the
Business response:
Thank you for sharing your feedback, Sergio. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
Take your money to the El Dorado.. much better customer service Did not like customer service.. first off our check in via booking.com was for 7/19 Circus Circus had us for 7/20 and couldn’t do anything about it other than let us check in on 7/20 so they booked us a room at the El Dorado. When we did go back to Circus Circus they stuck us right behind noisy elevators that were obviously running all night(our room was right next to them rm#2164).. bed frame stuck out and caused myself and my grandson to hurt our shins due to ... read more
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
meh garbage from previous occupant on floor nice view; comfortable bed
Business response:
Thank you for sharing your feedback, Angela. We sincerely hope you'll return to give us another opportunity to earn your 5-star rating in the near future. Circus Circus
There was a bottle of alcohol left in the refrigerator in room from the last person there I assume. I had children with The lady at the front desk told me I could check in early. When I arrived early she said that I could not
Business response:
Thanks for your review. We appreciate your feedback and have shared it with our management team for their attention. We hope you'll visit us again.
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,961 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.