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Circus Circus
- Casinos
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
There was a bottle of alcohol left in the refrigerator in room from the last person there I assume. I had children with The lady at the front desk told me I could check in early. When I arrived early she said that I could not
Business response:
Thanks for your review. We appreciate your feedback and have shared it with our management team for their attention. We hope you'll visit us again.
Worst hotel experience. Would never step foot in this hotel again, let alone spend any money here. The first two rooms we got were noticeably dirty, and the third room had a substantial leak. Nothing felt clean or comfortable and the entire experience was pretty unpleasant. The desk staff was pleasant and helpful in resolving issues we had with the rooms.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Erin. We are saddened to learn that your stay did not meet your expectations, or ours. If you would like to discuss your experience further, please feel free to contact us at https://totalrewards.custhelp.com/app/ask_first. Please be sure to include your review so the correct team can research your experience further. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Bad I am 80 years old. Don't need to be put in room so far away 2680. 2682 made all the noise. Excellent Party nextdoor that lasted until 5:00 in the morning. Kept us all night!!!
Business response:
Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel management for assistance while you were our guests. The comfort and enjoyment of our guests is our top priority and they will always make every effort to remedy any such issues to your utmost satisfaction. Once again, we hope you accept our apologies and look forward to an oppor... read more
Fair
Business response:
We appreciate you taking the time to provide your feedback, Tyler.
Terrible The location is terrible, it is in the middle of the ghetto, Hotel staff was not that friendly. Cramped parking I need to take a shuttle to the room, not easy access I would never stay here again.
Business response:
We sincerely apologize for your experience, Steven. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Sorry, not coming back Staff at reception rude Location
Business response:
We sincerely apologize for your experience, Peter. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Very Poor Very old and not well maintained. A 1 star property. Nothing.
Business response:
We sincerely apologize for your experience. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Disappointing Our room had gnats in the window and bathroom Location was great as well as the service.
Business response:
We sincerely apologize for your experience, Laura. Please feel free to contact us at: therowguestfeedback@silverlegacy.com with the best phone number or email address for us to reach out to you directly. The enjoyment of all our guests is always our top priority and we look forward to an opportunity to further discuss any concerns you might have. Thank you, Circus Circus
Poor
Frequently asked questions about Circus Circus
How is Circus Circus rated?
Circus Circus has a 3.8 star rating with 41,968 reviews.
When is Circus Circus open?
Circus Circus is closed now. It will open at 12:00 p.m.