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Coastal Moving Services
- Movers
- Boca Raton, FL
About this business
Location details
5455 N Federal Hwy O, Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
In reality this company deserves negative 5 stars. It has been an absolute nightmare to deal with them. They get you in a situation where it is too late to hire someone else and then more than double your quoted price. They showed up a day early gave us a window of 11 to 4 but did not show up until 6pm. The truck they brought was too small so they went to unload it and come back. They worked until *** and still had to come back the following day. Now we are trying to set a day to have our things delivered to our new home and... read more
I should give them a -5 rating. This business is a scam and just lies all the way to get your business.They told me my stuff would be delivered for 2000 then came and packed everything the least efficient way they could and increased the price to 6000 by the time they were done for a 1 bed apartment. Then they told me the stuff will be delivered the very next day and now when im sitting in an empty house waiting for my stuff they tell me it will take another 14business days for delivery. Outright scam and im not even reporti... read more
Arrived 3 hours late to the storage fscility. Left a bunch of our stuff in the storage shed because "there wasn't enough room" even though a different moving company managed to move it all *into* thr storage shed in one load. On the spot upcharging for items they considered "bulky". They did not arrive at our new house until after midnight, and spent the next 3 hours moving stuff in, keeping our new neighbors up with the house. Once they arrived at our new house, the real scamming began, and they wanted to charge $3600 for a... read more
Business response:
Thank you for reaching out and sharing the details of your recent move. We understand that moving can be a stressful process, and we genuinely regret any frustration youve experienced.
This is the perfect example of "cheap things turn costly or expensive at the end". I don't usually like to leave bad reviews, but I think future customers should be ********* EXPERIENCE started with a guy named ******* *. calling me and giving me an estimate for my move that sound very competitive considering that I was planning to do the **** thing. He assured me that he was going to be my point of contact throughout the move- never again did I heard from him. *irst ****************** day prior the pick up date, they called... read more
Business response:
We appreciate you taking the time to share your concerns, and we understand your frustration. We sincerely apologize for any inconvenience caused during your move. We take customer feedback seriously and are investigating the issues you've raised. It's important to us that our customers have a positive experience, and we want to assure you that we are addressing the delays and communication lapses you've highlighted.
How is the company allowed to even be in business?! Our move from *******, ** to **,** was nothing short of a disaster. I spoke with ****, assuming that's his real name, on my initial call. He assured me that our items would be delivered within a week to 10 days, to ******** with no additional costs. Well, that was a LIE! Our items were well over a week late and it took several phone calls a day to even speak with someone. No one from this company returns phone calls, they hang up on you and give you the constant run around.... read more
Business response:
We appreciate you taking the time to share your concerns, and we understand your frustration. We sincerely apologize for any inconvenience caused during your move. We take customer feedback seriously and are investigating the issues you've raised. It's important to us that our customers have a positive experience, and we want to assure you that we are addressing the delays and communication lapses you've highlighted.
This was an absolute nightmare A COMPLETE SCAM!!!I was completely misled into believing this was a reputable moving company that would deliver a stress-free move. Instead, they delivered nothing. They did not show up on the scheduled day, didnt have the correct dates, and failed to organize any of the promised logistics.The so-called estimate was over 90% inaccurate, and none of the planning or coordination I was told would happen ever did. I was left scrambling last minute, forced to hire another moving company and handle t... read more
Business response:
We appreciate you taking the time to share your concerns, and we understand your frustration. We sincerely apologize for any inconvenience caused during your move. We take customer feedback seriously and are investigating the issues you've raised. It's important to us that our customers have a positive experience, and we want to assure you that we are addressing the delays and communication lapses you've highlighted.
If I could give zero stars, I would. Coastal Moving has been one of the worst customer service and ********************** experiences Ive ever had.Let me break down how this company mishandled nearly every part of my cross-state move to *****:Lets start with the bait-and-switch pricing.On my initial call, I clearly told them I was moving a bed. On the follow-up call, suddenly Im told that the price quoted didnt include the headboard or footboardand the cost jumped. I also asked to add a washer and dryer, and that alone raise... read more
Business response:
We appreciate you taking the time to share your concerns, and we understand your frustration. We sincerely apologize for any inconvenience caused during your move. We take customer feedback seriously and are investigating the issues you've raised. It's important to us that our customers have a positive experience, and we want to assure you that we are addressing the delays and communication lapses you've highlighted.
Absolutely worst movers ever! Left 1/4 of our belongings in the old house, had to spend an extra $3,000 to get someone to retrieve the remaining belongings out the day before closing. Left trash, empty water bottles, all of the tape and packing in huge piles in our new house. Way over charged per cubic foot as many boxes were only 1/2 full. Beware, your estimate will be nowhere close to what they will charge you. Still having to clean up after tjem 1 week later.
Literally the worst company I have ever dealt with. They misquoted a price multiple times. Had rude employees and said they would take our concerns under consideration but just passed it off to someone new. They were didnt care to fix any issues that came. All they care about is money! DO NOT use them because they are third party and do care about the customers just the money they will get. When asked multiple times if everything was okay to have a certain way they brushed us off u til they wanted more money. They shouldnt b... read more
Frequently asked questions about Coastal Moving Services
How is Coastal Moving Services rated?
Coastal Moving Services has a 4.2 star rating with 2,935 reviews.
When is Coastal Moving Services open?
Coastal Moving Services is open now. It will close at 3:00 p.m.