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Coastal Moving Services
- Movers
- Boca Raton, FL
About this business
Location details
5455 N Federal Hwy O, Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
DO NOT USE THIS COMPANY! My mother and I were mislead every step of the way. The agreed upon price changed drastically at the time of pick up. Also - they hired a different company to move my stuff, and while they promised to arrive within days of me on a recorded line - now they are saying 2-3 weeks before anyone can get my things to me. This is beyond ridiculous - my mom had medication she packed because they guaranteed to be moved within days of our arrival. Im SICKENED by this company and they have no care for the custom... read more
Business response:
We are sorry to hear that you feel this way and understand how stressful a relocation can be, particularly when family medical concerns are involved.We would like to clarify that Coastal Moving Services is a moving broker and, as disclosed throughout the booking process and within the signed estimate, the physical transportation of the shipment is performed by the assigned carrier. The carrier assignment and transportation details are provided prior to pickup.Regarding pricing, the estimate provided at booking is based on th... read more
A total scam. We were doing a cross country move from ********** to ******* and were quoted 6151, paid a deposit of 2662. Did the whole scam of giving them our inventory sheet and we gave everything down to the size and number of the boxes. On final day, we gave last inventory list, We got rid of 2 queen mattress, 1 queen bed frame, 1 trampoline, 1 dresser and Mr. ***** ******* says joyfully you have space left over, youre good. Next day, the men come to pick up our things and do their own inventory? Why Im thinking in my he... read more
Business response:
*****, we're truly sorry to hear that you were unhappy with your experience. We would like to note that this review relates to a move that took place in April 2025. Since that time, we have made significant improvements to our internal processes, and the representative referenced in your review is no longer with the company. We understand your frustration and regret that we did not meet your expectations. If there is anything we can still do to assist, we encourage you to contact our **************** team at ************ so ... read more
A total scam. We were doing a cross country move from ********** to ******* and were quoted 6151, paid a deposit of 2662. Did the whole scam of giving them our inventory sheet and we gave everything down to the size and number of the boxes. On final day, we gave last inventory list, We got rid of 2 queen mattress, 1 queen bed frame, 1 trampoline, 1 dresser and Mr. ***** ******* says joyfully you have space left over, youre good. Next day, the men come to pick up our things and do their own inventory? Why Im thinking in my he... read more
Business response:
*****, we're truly sorry to hear that you were unhappy with your experience. We would like to note that this review relates to a move that took place in April 2025. Since that time, we have made significant improvements to our internal processes, and the representative referenced in your review is no longer with the company. We understand your frustration and regret that we did not meet your expectations. If there is anything we can still do to assist, we encourage you to contact our **************** team at ************ so ... read more
This company totally takes advantage of people. They WAY underestimate what you need, get to your home and charge 10k to take your whole house. Mover paid ****** to move her 3000 sq home. They came with a 26 ft truck, said they could only use half the truck but will fill it for another 10k. This is a TOTAL SCAM. They also said they would be there between 10-2 and showed up at 9:00 that night with no communications. They put you in a corner so that you will pay to get out. TERRIBLE to do this to people. So sad I am 74 and my ... read more
This company totally takes advantage of people. They WAY underestimate what you need, get to your home and charge 10k to take your whole house. Mover paid ****** to move her 3000 sq home. They came with a 26 ft truck, said they could only use half the truck but will fill it for another 10k. This is a TOTAL SCAM. They also said they would be there between 10-2 and showed up at 9:00 that night with no communications. They put you in a corner so that you will pay to get out. TERRIBLE to do this to people. So sad I am 74 and my ... read more
This company is a complete bait-and-switch operation from start to finish.***** handled the estimate process and was extremely persuasive, telling me he was overestimating my space and discouraging me from accepting lower quotes from competitors. Based on what ***** told me, I agreed to their $4,700 quote and paid a $2,200 deposit. What ***** represented during the estimate did not match reality at pickup.When the movers arrived, everything changed. I was suddenly told I needed ***** cubic feetmore than double the original e... read more
Business response:
Thank you for bringing your concerns to our attention. We understand your frustration regarding the pricing adjustment and delivery timeline associated with your move.Please note that all estimates are based on the inventory and information provided at the time of booking and are subject to adjustment upon the carriers in-person assessment at pickup. Delivery dates are also estimated and may be impacted by routing, logistics, truck availability, and other operational factors.We sincerely apologize for any inconvenience or fr... read more
This company is a complete bait-and-switch operation from start to finish.***** handled the estimate process and was extremely persuasive, telling me he was overestimating my space and discouraging me from accepting lower quotes from competitors. Based on what ***** told me, I agreed to their $4,700 quote and paid a $2,200 deposit. What ***** represented during the estimate did not match reality at pickup.When the movers arrived, everything changed. I was suddenly told I needed ***** cubic feetmore than double the original e... read more
Business response:
Thank you for bringing your concerns to our attention. We understand your frustration regarding the pricing adjustment and delivery timeline associated with your move.Please note that all estimates are based on the inventory and information provided at the time of booking and are subject to adjustment upon the carriers in-person assessment at pickup. Delivery dates are also estimated and may be impacted by routing, logistics, truck availability, and other operational factors.We sincerely apologize for any inconvenience or fr... read more
Ive never written a negative review before, but this is a company you want to avoid at all costs. Communication is terrible. They have you walk through your house and list all of the big furniture and provide an estimate. On move out day, they will show up and double your estimate without even beginning to pack the truck, stating you have more stuff than they originally thought. Will not work until you commit to the doubled price. Quoted $6k, spent $11k. When expressing my concerns to the supervisor, she offered to refund me... read more
Business response:
Were committed to finding a constructive solution. Someone from our team will be contacting you soon to go over the details and determine how we can best resolve this together.
Ive never written a negative review before, but this is a company you want to avoid at all costs. Communication is terrible. They have you walk through your house and list all of the big furniture and provide an estimate. On move out day, they will show up and double your estimate without even beginning to pack the truck, stating you have more stuff than they originally thought. Will not work until you commit to the doubled price. Quoted $6k, spent $11k. When expressing my concerns to the supervisor, she offered to refund me... read more
Business response:
Were committed to finding a constructive solution. Someone from our team will be contacting you soon to go over the details and determine how we can best resolve this together.
Frequently asked questions about Coastal Moving Services
How is Coastal Moving Services rated?
Coastal Moving Services has a 4.2 star rating with 3,319 reviews.
When is Coastal Moving Services open?
Coastal Moving Services is closed now. It will open at 9:00 a.m.