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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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CHRISTINE G.'s profile image
CHRISTINE G. 
5 years ago

LOVE this software! I would highly recommend this product to any business, no matter the size. It is user-friendly, it is professional and it is an invaluable business software to have in the technical age we are living in. My company uses it on a weekly basis, if not more. Pros This software is invaluable if you have a database of clients that you want to send email blasts, invitations, updates, coupons, flyers, etc. It is relatively easy to use, comes with templates that are attractive and functional, and you are able to s... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Solid software to manage contacts. Pros We used Constant Contact with a non-profit that I worked with. We found it easy to use which really helped to ensure that our volunteers that were responsible for membership would use the software. Cons Nothing really! The templates that were provided pretty much met our needs enough for us to build off of them to create our own look and feel. 

Krystal S.'s profile image
Krystal S. 
5 years ago

Small Business Friendly Pros I really like the various templates I can choose from. No matter what "theme" I need, I can always find one that fits. The great thing is it is fully customizable, even the pre-formatted templates. I also appreciate the feedback I get. I like seeing who opened the e-mail's and who unsubscribed. It allows me to learn and create better e-mail content. It is so easy to use, even people with limited computer skills can create great content. Cons The price is high and based on how many subscribers I... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Easy to Use to Get Started Pros This service is really easy to use to get started on an email campaign. With good metrics, it makes it much easier to see what is getting opened and what is not. Cons Some of the mass emails are a bit tricky to setup at first.  

Matt H.'s profile image
Matt H. 
5 years ago

Works for me Pros The ability to link, direct, and act with a click of the button! Constant Contact gives you the ability to do so much in the world of marketing and business! Cons Only desire would be to make the drip automation easier or a opportunity for more at your own pace training's in the areas that would benefit non profits. 

Anndriene B.'s profile image
Anndriene B. 
5 years ago

Constant Contact Helps us Reach the Masses Overall, we use Constant Contact to send out our quarterly organizational newsletters and internal updates. You have to be very careful with formatting in order to get the look you want readers to receive, because things can get cut off otherwise. This software ultimately gets the job done and gives a nice clean look. You're able to add hyperlinks in text or by way of images too. Pros I really like the ease of use that the newsletter templates provide for our team. Cons Sometimes ... read more

Kayla Ann L.'s profile image
Kayla Ann L. 
5 years ago

Beginner? Expert? Doesn't Mattter! Overall, this helped me be able to push out 100's of emails at a super low cost. I tried using other applications and none of them compared to the ease of use or pricing that Constant Contact offered. Pros I love that Constant Contact is easy to use. I have no experience with marketing or email generating, and they made me feel like a pro. I was able to easily report on open and click rates so that I could ensure that my content was being seen. Cons There really isn't much I don't like. If ... read more

Jennifer D.'s profile image
Jennifer D. 
5 years ago

Great tool for newbies looking to do email marketing Easy to set up for small businesses are for folks who are just starting out on email marketing Pros Constant contact is a easy to use email marketing platform for people who are just getting into doing email marketing . It's also great for more experience folks who want to use CSS and custom HTML. Cons The interface is somewhat limited and if you want to get into deep customization you have to do it outside the program then paste it into the code.  

Rae H.'s profile image
5 years ago

Simple way to contact or communicate with thousands of users! Pros I love all of the templates that Constant Contact provides. They are great when you're looking for inspiration for your campaign. Constant Contact also makes it very easy to manipulate the existing templates so that they are tailored to the user's style and needs. i also enjoy the easy to understand metrics that it provides. Cons I had to complete a phone verification with customer service when I added new contacts over a certain number threshold and was not... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.