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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Deborah O.'s profile image
Deborah O. 
5 years ago

Effective marketing tool for reaching new and existing clients. Pros The user can write whole articles or include snip-its of information, customize font and background color, even add pictures and create coupons. Unsubscribing is easy for participants who want to opt out. Cons I wasn't able to attach a company logo with a trademark. However, perhaps an upgrade has occurred since then allowing this feature. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

It gets the job done! Pros Constant Contact is certainly easy and intuitive to use. I have used over the years to link up to clients' websites with ease. Cons Constant Contact could be more robust - as far as my last usage is concerned, there is definitely room to improve the included templates as Mailchimp does. 

Linda G.'s profile image
Linda G. 
5 years ago

I've been using Constant Contact for more than two years now and have been very pleased with it. Pros The templates make it easy to create a customized, attractive, and professional looking newsletter. The webinars offered are terrific, and I've found the customer support incredibly helpful. Cons I know I'm not using it to its fullest capacity and it would be helpful to see a tutorial of all features and functions. 

Camille C.'s profile image
Camille C. 
6 years ago

Super easy to use email tool Pros Constant contact is very easy to use and its pretty intuitive which makes it great when teaching new interns how to create and send out emails Cons There are some limitations as the templates are not fully customizable, but they do a good job of giving people the flexibility they need to stay somewhat happy 

Steve R.'s profile image
Steve R. 
6 years ago

An awesome way to publish newsletters and event registrations/campaigns It's a great platform to reach our audience. Pros Constant Contact is great as far as building contacts and creating and scheduling newsletters. Provides great analytics with open rates and click data. Can easily design a sharp newsletter and can link the newsletters to websites and social media, which is a huge plus. Cons Sometimes the site is down for maintenance, or newsletters take a while to launch, but overall a nice platform to use for our purpo... read more

John K.'s profile image
John K. 
6 years ago

With a few small Kinks this software managed to bring in a staggering amount of new business legally With this software I didn't run into the normal problems of implementing changes in the physical appearance of the content of my mailer and it seemed to not get caught up in spam filters like other programs that offer the same thing this company offers it and actually follows through with it. I would recommend this. Pros The automation of this software is beyond intuitive it's closer to artificial intelligence than anything. ... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Used weekly for an online mailing Sending out weekly emails with current lists that Constant Contact will update based on our previous sent list. Pros Very easy to create, send and keep track of mass emails. I like how we can get a new list with every email of who opened it, clicked a link, unsubscribed etc. really helped us weed out regulars vs. those not involved based on how actively involved they were with our newsletters. Also helped us get a better list of active emails vs. old emails with their reports on bounces, ma... read more

Daphne G.'s profile image
Daphne G. 
6 years ago

The organization I work for wanted to start an email newsletter. We saved money over our printed newsletter. We are able to set up specialized lists for various communications. We can send out a "News Blast" in very little time. We have analytics that let us know the success of every publication. Our distant supporters can be made aware of our work and become more engaged. All this without a lot of specialized software knowledge. Pros Constant Contact is very easy to get started with. There are templates that can be customi... read more

Beth S.'s profile image
Beth S. 
6 years ago

Excellent Product Pros It is easy to create emails that look professional. The templates are very helpful. I like the analytics that are provided. Cons I am sure there is more I could do with it if I had a bit more training, but it is still very useful. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.