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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
6 years ago

Great for Short E-Blasts Pros This site really gets the job done. Very easy to use and navigate even if you aren't super tech savvy. You can customize as little or as much as you want and even the inexpensive options give you a lot to work with. I also like how you can look into the analytics of your emails if you are into that sort of thing. Cons There is honestly not much I do not like. It is super simple to use and really does the job. If I had to nitpick at something, I would say that sometimes the colors and borders c... read more

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Constant contact is an easy, reliable tool, but if not for you if you want more design control. Pros It's easy to use and reliable. Deliverability is good. Easy to create templates with the drag and drop feature. I would definitely recommend this to my non-designer friends and colleagues. Cons I'm a graphic designer so the design features are quite limited compared to some it's competitors. Everything else works really well 

Paige E.'s profile image
Paige E. 
6 years ago

I have utilized Constant Contact to craft, send, and track customer newsletters. Pros Constant Contact provided me with an easy way to save recipients, save email/newsletter drafts, recreate mailings based on past mailings, and track metrics of who opened emails, clicked on what links, etc. Cons The only con I found with working with Constant Contact was that the initial time investment to input recipients (and maintain any changes to that over time)and create a visually appealing and dynamic message was a big one.  

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Great product with many useful features Pros This is a super simple product to use - not only for emails but for event registrations, surveys and donations. Cons Sometimes the site is a little "off" - it is hard to actually build a campaign and I have to shut it down and restart it. 

Amy F.'s profile image
6 years ago

Constant Contact allows us to stay in touch! Pros We use Constant Contact two times every week to communicate with our congregation. It allows for fast easy communication and it's fantastic that we can complete email campaigns and schedule them to send when we aren't in the office! Cons The one complaint we have is the unsubscribe link. Not sure if it's location or what, but our people accidentally unsubscribe a lot and we have to do a little work to get them reconnected.  

Michael E.'s profile image
Michael E. 
6 years ago

Easy way to send out email with graphics to promote various campaigns. Professional looking email campaigns that allow us to market our studio. Pros It is super easy to put together professional looking email campaigns with graphics. It allows us to schedule these in advance and be sent to various clients. It has been well designed and suits our purposes at our photo studio nicely. Cons I wish they had a different price point for small companies. We subscribe to the basic package and when we hit 1 email address above that, i... read more

Andrew O.'s profile image
Andrew O. 
6 years ago

Excellent, allowed me to email market with no problems at all. Pros I like how there are instructional videos for new users that map out both how to use the software and how to use it efficiently. Cons The only thing that was slightly annoying was the set up process. It took a little bit of extra work but ended up being worth it. 

Kellie G.'s profile image
Kellie G. 
6 years ago

Great tool for creating customer and client communications Pros Ease of use. Simple. Straightforward. I've used for years, and while they've made improvements, it still remains easy to use. I like how I add a contact and assign tags to it, making it easy to move from one tag to another. Cons Wish they offered more free stock graphics to choose from. I find myself having to download from another site, and upload to CC.  

Grace H.'s profile image
Grace H. 
6 years ago

Send out professional looking emails securely and with a good delivery rate. Constant Contact allows me to easily send professional emails to my clients and readers without worrying about leaking their data out or delivering viruses to their inboxes. Pros The email design features are awesome, and adding pictures is pretty easy. You can build your own library of photos to use. Designing and changing email templates is quite straightforward, and fully customizable with colours, fonts and 'blocks' of type such as main feature,... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.