Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Easy to use for mass emailing! Pros This is the best thing we have tried for sending our weekly and mass emails! It is so easy to use and user friendly and I love all the template options for new emails so we can have variety. Cons Sometimes changes I've made don't save or if I copy and paste text in it messes up the rest of my text but I can usually fix that pretty easily.  

Erica S.'s profile image
Erica S. 
6 years ago

My least favorite email marketing software - Lacks functionality and features of other programs Pros The best thing about this software is their support is normally very quick to help. The chat feature is very nice. Cons They nickel and dime you for everything! There is no WYSIWYG editor, they want you to buy a template from them. They charge you extra for more image storage space. They try to upsell you to see what your email looks like across email platforms.  

Michelle Z.'s profile image
Michelle Z. 
6 years ago

Quick to upload anything Pros I like most that I can't upload newsletter links so easily to our businesses website! It's simple to use Cons There is nothing that I can think of for now that makes it difficult. I am fairly new to this program. 

Alexis G.'s profile image
Alexis G. 
6 years ago

Overall, very happy with the functionality of Content Contact. Fast, simple, and affective review questions! Thanks! Pros Segmenting email list into different categories is very simple in Constant Contact. I also appreciate the backend updates the Constant Contact has initiated. You can now send A/B test and automatic reminder emails. This functionality has increased my open and click rates tremendously. Cons My only con would the the limited email designs. However, there has been a recent improvement where Constant Contac... read more

Ana Q.'s profile image
6 years ago

Efficient and complete to start in Mail Marketing! In my opinion it is one of the best tools to start with mail marketing, it offers many options to make and create your advertising. Pros I love the ease with which you can maneuver on this platform, its panel is very didactic, adding contact is very easy and offers excellent templates to redesign and promote your shipment. Cons It is a little expensive but it offers payment plans according to what you need, it all depends on the size of your data and the amount of your shipm... read more

AJ S.'s profile image
6 years ago

Overall we had a good experience using Constant Contact. Pros What we like is best is the phone support is better than many other online software companies. What's also nice is that we had a free trial period double the time (60 days) with not credit card required. Cons The software has it's glitches with and not much flair or variety with templates or email blasts and creations. Very basic, yet a bit more pricey than other software. 

Elisabeth C.'s profile image
Elisabeth C. 
6 years ago

Another alternative to send your advertisements by mail. It is really useful to send mass mailings to communicate all your advertising, reach the people who really need to know the product and know it. Pros It has a very didactic interface, the learning method is very simple, it is easy to get used to, the advertising edition is simple and consistent for what you need, it is fast and it is capable of supporting big data. Cons It is really expensive when you have immense data, since they charge depending on the data you have,... read more

Edward H.'s profile image
Edward H. 
6 years ago

Constant Contact is awesome! It's amazing! Pros Constant Contact is amazing! It's very easy to use and great at sending out emails to customers and clients! Highly recommend to other eCommerce companies. Cons No cons for Constant Contact. Other than in its name it says CONstant CONtact . . . get it!? Sorry for the puns I needed to fill up the character count for this line. 

Laura M.'s profile image
Laura M. 
6 years ago

Great tool to reach out to external audiences Pros it's a very user friendly tool that helps up reach out to a broad audience in an easy and visually pleasing way. Cons the software itself is great. We have used it to send newsletters that sometimes do not make it to the end users mailbox, either marked as spam or won't pass their firewall.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.