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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Carly E.'s profile image
Carly E. 
6 years ago

Seamless experience - works as it should and how we need it to. Email templates, event management and mailing list management. Pros The features and the ability to amend templates simply. The database management is excellent and the reporting helps to know what people will respond to. WE use the event function for all our events and has the features we need. Cons The events checkin app isn't great as the only info it gives you is name. I would prefer to be able to see more info and to sort it alphabetically. 

Wayne V.'s profile image
Wayne V. 
6 years ago

A feature-rich mail subscriber and e-newsletter platform, but can be expensive! Pros Constant Contact has been around a long time, so they are doing something right. Constant Contact offers a feature packed email marketing platform that includes one month's free trial and integrates nicely with several industry standard applications, including Outlook, Shopify and Salesforce. Cons The pricing structure is not clear before you sign up. A cost calculator would be a significant advantage. Constant Contact has a tiered pricing m... read more

Adam R.'s profile image
Adam R. 
6 years ago

Worth the money for an email system Pros It's a great tool to keep as an email communication to your clients in a professional manner. It's also easy to use with drop and drag and some templates. Cons There's two plans, and the plan with all the features is somewhat pricey. The basic plan is also pricey unless you have a lot of clients to interact with. 

Courtney P.'s profile image
Courtney P. 
6 years ago

Not an easy start, but love it now Pros Once I took a course on how to use constant contact using the product was a breeze. Easy to cleanup and manage subscriptions to newsletters. Also easy to drag and drop templates to create new content for the newsletters. Cons It was very hard to learn at first so much so that I needed to take a course to learn the software use properly. Which was an added expense we had not budgeted for. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Loved working with Constant Contact Great software for sending to multiple clients and prospects at one time. Pros This software was a great way to reach out clients regarding up coming workshops. We also used them to send Birthday Cards to our clients. Great software. Cons I cannot think of one con about this software. I will say the only reason we are no longer using them is that our IMO created their own software and we like the fact that we can do just about everything we need with our IMO. Love having everything with on... read more

Susan J. J.'s profile image
Susan J. J. 
6 years ago

Amazing tool for mail marketing. In general it is an excellent product, its cons are minimal compared to other services. Pros The learning curve is very fast, in fact, I learned too fast to do my mass mailing. It has a large number of predesigned templates and that is a substantial saving of time and work. Cons I should have an android application to manage my campaigns. The trial period includes only 100 contacts. 

Kevin J.'s profile image
Kevin J. 
6 years ago

Very good Good features, easy to use. good customer service. Pros Great program that allows you to create emails with great visuals as well as simple construction. Good customer service and technical support Cons It can get expensive, especially with all the add-ons they try to sell you. Limited functionality if you want to get creative. 

Jean K.'s profile image
Jean K. 
6 years ago

Constant Contact makes organizing email distribution lists easy, but it has it's challenges. Pros Templates are mobile-responsive. The click and drag feature helps save time in laying out emails. You can set custom colors to maintain brand consistency. Cons It doesn't hold your preferences, so they have to be reformatted each time you enter a new text block, or even within the same text block.  

Michele J.'s profile image
Michele J. 
6 years ago

I love being able to send mass emails at a time and design them how I want within minutes. Easy to use and makes my small business run more efficiently! Pros I love the ease of this program. Easy to design newsletters Perfect for my small business! It is so fun to design! Cons There is nothing I don't like about it. Constant Contact makes it easy for me to send out weekly newsletters fast and efficient. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.