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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Told us a 20 minute wait and so we put our name on the list (2 adults, 2 kids). More people came in and they seat them right away. When this happened twice we finally left after 30 minutes of wasted time. (Tucson, AZ location)
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Non existent service and eggs undercooked.
Business response:
Thank you for providing your feedback and letting us know about this issue, Brett. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We went to eat there on Friday. The food was cold and the food tasted like what you buy at the grocery store in the frozen section and it’s pricey. Never again will i go eat there. Fake food.
Business response:
Melissa A Molina , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
They discriminate against people. They are asking people for their medical papers communist style. Will not let people in their establishment I have a medical exemption for a mask. You’ll be hearing about a lawsuit very soon
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I went into the resturant and the manager there refused to let me go in! I will not support this business since i was discrimnated and refused service!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Tasi. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Food was over cooked and cold.
Business response:
Cathy, we're sorry to hear your experience wasn't up to snuff. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
We walked in today with a party of 6 at 1:30 PM. There were about 10 open tables.....person at the front tells us there are no six tops so there will be a small wait. I ask about all the open tables and he tells me they don’t want to give us 2 tables or pull any together so they can serve more customers. Ok ...seems a little strange but we can wait a few minutes (even though at this point they are clearly not going into a rush). 28 minutes later 2 empty large tables open for over 15 minutes, one cleaned off, one just sit... read more
Business response:
Lindsey, thank you for taking the time to share your experience with us. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
I just watched a young host who is a minor get fired from the Colorado Springs location. There is bad management happening here. Having this happen as a young worker looks bad enough as is. This honestly doesn't make me want to go back at all.
Business response:
Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
Don't serve cold food. Don't ask a customer about the options for a menu item, write it down, then never add it to the order. Further, hire a manager who doesn't just keep repeating "I'm sorry", but makes the situation right rather than act like you are bother him by complaining.
Business response:
Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,218 reviews.
When is Corporate open?
Corporate is open now. It will close at 6:00 p.m.