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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No vegan options at this place? why?
Service was terrible. Granted server said he was new but then spend some time to train him to do the basics. Never once came by the table after taking the order. I had to flag down 2 other servers to get our food and the. Bring us new food as ours had been sitting under the heat lamp for 20 minutes. Food is normally great but tonight both the service and the food were way below par.
Business response:
Bill, we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. Please email us at info@blackbeardiner.com with the following details about your visit: - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit included in this post Thank you. We appreciate the chance to look into this.
We met friends for dinner tonight at your El Cajon location. We were shocked to find that you've gotten rid of your outdoor dining in the midst of a pandemic! We stayed and kept our masks on most of the time, but we were worried. When I asked about gluten free options, I was told that not one thing on your menu was gluten free. Really? I might have ordered eggs or something if I was told ANYTHING different, such as, "We can't guarantee that there's no cross-contamination," or, "These foods have no gluten in them, but we can... read more
Business response:
Suzanne, we're sorry to hear about your latest visit. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
So, while staying at a Motel 6 out in Klamath Falls, next door to a Black Bear Diner, their manager felt the need to come out and scream at my brother, who was staying in our RV. Which we had permission to park in the gravel behind the parking lot. Even had the correct pass tapped in the window. After screaming at my brother, he kicked our RV and dented the door of the passenger side. If that's how the MANAGER of this location treats people, I highly suggest staying away. We were going to order from there, but after the way ... read more
Business response:
We would like the opportunity to look into this, Tyler. Please private message us.
This is unappetizing I ask for an manager they left me on hold for 45 minutes hoping I would hang up and when I called this female answered the phone said oh we just forgot the missing Item when it says it on my receipt
Business response:
We're sorry to hear about your experience, Alexis. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
We waited 45 minutes for a seat. Coffee was ok and then it went downhill from there. I ordered a big breakfast and asked for all sausage (I got ham & bacon), I ordered eggs over medium (runny yolks and solid whites) and got over easy (all runny). No sugar, salt, pepper, ketchup... nothing, on the table. My breakfast came with two pancakes which were barely warm and wouldn’t even melt the two little containers of frozen butter substitute. For two breakfasts we had to pay over $40.00! We’ve given them four or five tries. They’... read more
Business response:
Grrr, we want to make sure our bears are satisfied. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. Be sure to include the following information in your email: - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
Waitress in Saint Charles this morning was horrible rude obnoxious was greeted by oh you again and don’t really care if you eat here or not then wanted to argue when asked for the manager took three attempts of being hung up on before she would connect me with manager
Business response:
Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
Have had issues with delivery orders in past. Decided to try again and of course the order was missing items. When i called i was basically told it was not their problem. Their customer service is horrible. I was told to get a refund through Doordash. Not oh we are sorry your order was wrong. The manager really needs a customer service lesson.
Business response:
Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
Super disappointed in this diner. We show up on a slow Wednesday, it’s not even crowded and they say we have to wait 15-20 minutes to be sat. IT WAS Dead INSIDE! Not even near capacity and a woman stopped the hostess from seating us.
Business response:
Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. First & last name: Black Bear Diner location (street, city, state): Email address: Phone number (required): Date & time that you visited: The details of your visit: Thank you. We appreciate the chance to look into this.
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,218 reviews.
When is Corporate open?
Corporate is open now. It will close at 6:00 p.m.