This profile has been claimed by the business owner or representative.
1900 Mervis Way, Tysons, VA, 22182, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Thank you Mervis for my lovely ring and exceptional service by Tina! We absolutely enjoyed shopping at the Tacori trunk show. I couldn't be happier.
This guy's have the best diamonds!! My wife is so happy for the diamond earrings I got her! Thank you mervis team! (:
So pleased! I took my engagement ring in on a Monday to be resized. I needed it sized down 1.25 sizes. I was nervous because it is a channel set ring and I have heard they are difficult to resize. I also had a general fear that my ring wouldn't be safe wherever I took it to be resized. Well this place is safe. Very confused why anyone thinks two locked doors is a bad thing. As soon as I walked in Sara brought me to one of their beautiful rooms and took the time to size my finger perfectly. I was told it could take a week bec... read more
Hands down the best diamond and jewelry store I've ever been to! Professional and clean with a gorgeous selection and very helpful and friendly staff. Sara went far and beyond to help me find the perfect necklace for my mother. Highly recommended!!! Best place to go for all your diamond needs. A+ all the way!
I have been a customer of Mervis for a few years now and have had nothing but exceptional service. Even though I have never bought anything large here (just a small pair of earrings), I always felt taken care of by their staff. I made an appointment and when I arrived I was led into a private room and treated very and never felt any pressure from the sales staff. My girlfriend loves her earrings and I intend to go back to Mervis for any future purchases. She stops by the store every few months to get her earrings polished fo... read more
I bought my fiancé's engagement ring at Mervis and they were fantastic -especially our salesperson, Brie. Let me first be clear about the person behind this review - I would never have risked leaving this kind of investment up to an average jeweler. I spent several years saving hard-earned dollars for my one opportunity to ask my fiancé's hand in marriage, and more years were invested in terms of time and effort building our relationship. Simply put - we both deserved it to be just spectacular. And spectacular is what Mervis... read more
The staff is incredibly rude and unhelpful. We did not have an appointment so totally understood if we had to come back but the attitude and condescension so bad I will never return. There were ten sales associates just standing around but no one could help us. There are plenty of jewelry stores where I can take my business and this one sure won't be one of them.
Mervis has been giving me such a hard time about my rings! They are unwilling to make any effort in working with their customer to satisfy them after a purchase has been made. They will NOT resize your rings for free! There is no doubt there. I asked to exchange their own ring setting, but they want to charge me $400 dollars for rings that I had not even picked up yet. So I am stuck with my engagement ring which has not been sized and I can not even exchange it for a different one without paying them $400 dollars first for r... read more
My (now) fiancé and I went to Mervis to look at rings before our engagement so I could give him an idea of what kind of ring I preferred. I highly suggest making an appointment if you plan on going over the weekend because it can get busy. Upon arrival we were greeted and sat in a private room. Elizabeth our consultant took the time to get to know us and to find out what I was looking for. She went above and beyond brining many variations in for viewing to illustrate my options. I actually ended up choosing a band/setting sh... read more
Corporate has a 4.8 star rating with 1,804 reviews.
Corporate is closed now. It will open tomorrow at 9:00 a.m.