Corporate

Cherish N. 

on Yelp

10 years ago

I went here looking for a wedding ring upgrade. I actually found two rings that I really liked I'm just not ready to make a decision because I don't have that "this is definitely the one" feeling. This store caters to a very particular target market. If you like to be able to walk in and look at all the inventory, point to what you want to try on, and then buy, this store isn't for you. Instead, they get an idea of what you are looking for and then bring out pieces continuously, until you're satisfied. There are pluses and m... read more

Nicholas D. 

on Yelp

10 years ago

I spent a great deal of time looking for the right diamond and found it at Mervis. More importantly, it was also a terrific experience working with Rahul as we built a custom setting. Rahul was kind and great to us throughout. I highly recommend both Mervis and Rahul who has been with them for many years. I wish I looked local first as it would have saved me a lot of time and money as we went back and forth to NYC and Philly. Best benefit of Mervis is the $:$ upgrade program which I believe is a true testament to their quali... read more

Trevor S. 

on Yelp

10 years ago

I couldn't be happier with my experience with Mervis to buy an engagement ring. I was referred to Fazken through a friend. He was outstanding throughout the process and was never pressured to do anything. I knew he was always getting me the best price available (prices that rivaled Blue Nile) with the best quality. DO NOT WASTE YOUR TIME ON RETAIL PLACES LIKE KAY. I originally had planned to buy my ring setting from Kay and the diamond from Mervis. However their craftsmanship and quality was horrendous (crooked and not what ... read more

Christopher C. 

on Yelp

10 years ago

Let me preface my review and say I did not purchase anything it is for service only. I hear a lot of ad's about Mervis on AM 980 so I stopped in. ( The radio ad's do work) I went in thinking I would be explained everything about getting a engagement ring but i wasn't. I walked in and representative came out to help and I told him what I was looking for and I am starting from square one. I know nothing about diamonds, what to look for or what is popular. The rep just said "Oh what ever you like look around" all of the rings l... read more

Richard M. 

on Yelp

10 years ago

We have had several great experiences at the Tysons location of Mervis Diamond Importers. Most recently, after a purchase, Monica was extremey helpful in getting a ring resized. Mervis is a very comfortable and friendly business - would highly recommend to others. Thanks!! 

Matt W. 

on Yelp

10 years ago

Mervis is expensive, however you do get what you pay for. GIA certified (highest diamond certification you can get), Free cleanings at anytime, and some ring companies (like Tacori) offer free maintenance which is great for a lose stone or something like that. I couldn't have been more pleased with the shopping experience and the knowledge of the staff. I've visited the Jared's and other jewelers and they can't compare. I worked with Brie who walked me through their entire process of shopping at Mervis. I initially went in j... read more

Thomas V. 

on Yelp

10 years ago

I went to a few places and didn't really feel comfortable with the selection or the service I received. I was looking to buy an engagement ring and had never bought a diamond before. I walked in, and was directed toward Brenda. After a brief explanation of what I was looking for, I gave her my price range. She said she could help me, and in a short minute came back with 4 diamonds of varying degree of size and quality, all in my price range, from the bottom to the top. She then took the time to explain the differences in wha... read more

Bridget B. 

on Yelp

10 years ago

Disappointing customer service. This location will be attentive if it's a new sale, but if you need anything else related to resizing, maintaining, etc their customer service is lacking. We have made a lot of purchases through Mervis including earrings, bracelets, wedding and engagement bands. The quality of the jewelry is fantastic, however their customer service is surprisingly lacking and sloppy. For example, they often do not size you properly, so be careful in making purchases and know you may need to get your pieces re... read more

Brent P. 

on Yelp

10 years ago

My wife and I bought our wedding bands at Mervis and couldn't be happier. The customer service is top notch and the quality of the jewelry is excellent. They answer all your questions and do their best to help you come to a selection. On top of that, when my original band was too big, they sent it back and did gave me a new band, engraved and all. Excellent service. We will definitely come back for future purchases.