This profile has been claimed by the business owner or representative.
1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My fiancé and I worked with Sara Tosyali and could not have been more happy. Low pressure and knowledgeable and patient. We had gone for a sizing of my fiancé's engagement ring and wanted to also look for a wedding band and upgraded diamond. We left with everything taken care of and all at reasonable prices. No games or gimmicks, just quality merchandise and great service.
Business response:
Thanks for your review, Michael. We're happy you're pleased with your experience and with Sara in particular. Best of luck with the wedding and please come by anytime for a free cleaning. Jonathan Mervis
Very disappointing. My husband bought my engagement and wedding rings at the Tysons location back in 1993. At the time the sales lady told us they would resize our rings for free at any time in the future. We made an appointment and were told today that not only will they not resize if for free, they want to charge $100 per ring. This is for simple small 14k gold bands and only increasing 1/2 a size. The sales person was very snooty and rude. I called around Richmond and local jewelers here charge about $66 per ring. ... read more
Business response:
Hi Lisa, Thank you for bringing this to my attention. And most importantly, thank you for your loyalty to come back to us after so many years! I hope the ring has served your well through many happy times. Please let me be of assistance. My email is jmervis@mervisdiamond.com Thanks Jonathan Mervis
If you go to Mervis which you must do see Fazken Krikorian. He is a professional and knowledgeable jeweler and I know that it was there strong knowledge and amazing customer service which resulted in me purchasing from them. After a thorough discussion about what I was seeking and my budget, Fazken took the time to provide me with copious advice on the 4 C's, Cut, Color, Clarity and Caret. Fazken provided me with numerous choices and he was very patient when showing me the different styles and choices. Fazken was also very d... read more
Business response:
Hi Moe, I'm so happy you had a great experience with us and Fazken specifically. Congrats and we look forward to helping you find wedding bands when you're ready. Jonathan Mervis
Dion was my sales rep. He listened to my recommendations and thankfully due to his expertise, I purchased the best ring for my fiance. They do not try to go for a hard close. This was an easy and prompt experience for me. I recommend Mervous to anyone.
Thank you Mervis for my lovely ring and exceptional service by Tina! We absolutely enjoyed shopping at the Tacori trunk show. I couldn't be happier.
Business response:
Hi Jade- I'm thrilled when I see happy clients like yourself tell us about the great experience they had with us. With occasions like engagements, weddings, and anniversaries, we believe shopping for diamond jewelry is as much about the experience of finding your special ring, as it is about the actual ring itself. We want to make it fun, easy, and memorable. Tacori makes some of the absolute most incredible rings in the market and I'm sure you'll love your ring for many years to come. The hand-crafted detail in their ring... read more
This guy's have the best diamonds!! My wife is so happy for the diamond earrings I got her! Thank you mervis team! (:
So pleased! I took my engagement ring in on a Monday to be resized. I needed it sized down 1.25 sizes. I was nervous because it is a channel set ring and I have heard they are difficult to resize. I also had a general fear that my ring wouldn't be safe wherever I took it to be resized. Well this place is safe. Very confused why anyone thinks two locked doors is a bad thing. As soon as I walked in Sara brought me to one of their beautiful rooms and took the time to size my finger perfectly. I was told it could take a week bec... read more
Hands down the best diamond and jewelry store I've ever been to! Professional and clean with a gorgeous selection and very helpful and friendly staff. Sara went far and beyond to help me find the perfect necklace for my mother. Highly recommended!!! Best place to go for all your diamond needs. A+ all the way!
I have been a customer of Mervis for a few years now and have had nothing but exceptional service. Even though I have never bought anything large here (just a small pair of earrings), I always felt taken care of by their staff. I made an appointment and when I arrived I was led into a private room and treated very and never felt any pressure from the sales staff. My girlfriend loves her earrings and I intend to go back to Mervis for any future purchases. She stops by the store every few months to get her earrings polished fo... read more
Corporate has a 4.8 star rating with 2,007 reviews.
Corporate is open now. It will close at 6:00 p.m.