Corporate

Mimi N. 

on Yelp

11 years ago

I went with girlfriends to try on engagement rings as they were going to relay my preferences to my boyfriend. I was excited to check out Mervis after reading great reviews, but I left with a large distaste for the jeweler. When we entered, a kind woman sat us in a room. She asked if we liked water, which we never received. Eventfully, Dodi came to help us. She was extremely rude and condescending. I told her about what I was looking for, however I didn't know much because I hadn't spent much time looking at rings. She broug... read more

Justin Z. 

on Yelp

11 years ago

If you need a ring, shop around and narrow it down, but you must goto Mervis to buy. Only ask for Tina. She delivered the perfect ring! Even better service. You think it's just buying a ring but it is more and Mervis gives a full experience. Everyone is stunned by her ring. You can track Diamond origin. Cut of the diamonds were amazing. No pressure sales. Mervis family was great. Champagne! A+ 

Jess F. 

on Yelp

11 years ago

I visited Mervis back in March and much to my surprised did not initially get the experience I was hoping for, but ever since they have gone out of their way to rectify the situation. if you are there and are unhappy about anything SAY SOMETHING! Mervis takes customer service issues quite seriously but they can't help you if they don't know. The long of it is that I went in to buy a new setting for my engagement ring and walked out with a very negative perception due to my interaction with the sales person. I ended up posti... read more

H M. 

on Yelp

11 years ago

Me and my now husband walked into Mervis without an appointment since we were in the area and everyone was very welcoming. We worked with Dion, who is a pleasant gentleman who helped us patiently go through all the selections. He was very courteous and helpful. His calm demeanor was soothing at a time where I was stressed trying to pick out a ring literally 3 days before my ceremony! I highly recommend Mervis Tysons corner and Dion as a salesman. 

Mei E. 

on Yelp

11 years ago

Rahul at the Tyson's Corner store absolutely saved my wedding!! Well, I suppose the show would have gone on without a wedding band, but Rahul certainly delivered in my time of need. The backstory goes...a certain blue..er...big box store across the street called me 2.5 weeks before my wedding and said, oh sorry, but your wedding band will not be ready in time. (WHAT?!?!??) So, my fiance had heard of Mervis on the radio and called in to see what could be done. My ring finger is a larger size and usually can't find rings "off ... read more

Jared R. 

on Yelp

11 years ago

I started working with Mervis in March of 2013 when I decided I was ready to propose to my girlfriend. I had an heirloom engagement ring with a stone that I wanted to use for a new ring. Mervis was super helpful in teaching me all about my stone and guiding me through the decisions to have it recut, certified and reset into a beautiful new setting. I was totally thrilled with the outcome, as was my now fiance. We went back to Mervis for their holiday party in December 2014 to look for engagement rings. They had ton's of vend... read more

Peggy M. 

on Yelp

11 years ago

First of all, I must say TINA CLAERY !!! We were in the area looking for rings and stopped in at Tiffany's. I just wasn't ready to buy a ring and wanted to look some more. We walked up to Mervis and tried the door. It was locked and a guard was standing there. I noticed on the door you must have an appointment so we started to walk off and TINA came out and asked if we would like to come in. Well, that's all she wrote.... She made us feel comfortable first, which was really important to me. These places usually make me feel ... read more

Angela C. 

on Yelp

11 years ago

I'm not surprised at the low ratings. My boyfriend and I didn't have an appointment but figured we would stop by since we were in the area. I've heard their ads on the radio before and was curious to see their selection. The showroom gave me a very cold, corporate feeling. Rings are displayed on cheap plastic trays. A salesperson came to help us. We took a couple of sample settings and went to a private room. After discussing what we were looking for, she responded in a way like "you can't afford that". Mind you, we have alr... read more

Caitlin H. 

on Yelp

11 years ago

My fiance bought my engagement ring here and they were extremely helpful and courteous to him throughout the entire process. I went back many times for sizing's and they inspected my ring each time and once replaced a baguette with a flaw for no charge and did it in record time so I could have the ring for Thanksgiving to show our families. We have also been shopping there for wedding bands and they are extremely helpful and wonderful to work with. Their prices are very reasonable and the quality is very good. Their staff is... read more