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1900 Mervis Way, Tysons, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Me and my now husband walked into Mervis without an appointment since we were in the area and everyone was very welcoming. We worked with Dion, who is a pleasant gentleman who helped us patiently go through all the selections. He was very courteous and helpful. His calm demeanor was soothing at a time where I was stressed trying to pick out a ring literally 3 days before my ceremony! I highly recommend Mervis Tysons corner and Dion as a salesman.
Rahul at the Tyson's Corner store absolutely saved my wedding!! Well, I suppose the show would have gone on without a wedding band, but Rahul certainly delivered in my time of need. The backstory goes...a certain blue..er...big box store across the street called me 2.5 weeks before my wedding and said, oh sorry, but your wedding band will not be ready in time. (WHAT?!?!??) So, my fiance had heard of Mervis on the radio and called in to see what could be done. My ring finger is a larger size and usually can't find rings "off ... read more
I started working with Mervis in March of 2013 when I decided I was ready to propose to my girlfriend. I had an heirloom engagement ring with a stone that I wanted to use for a new ring. Mervis was super helpful in teaching me all about my stone and guiding me through the decisions to have it recut, certified and reset into a beautiful new setting. I was totally thrilled with the outcome, as was my now fiance. We went back to Mervis for their holiday party in December 2014 to look for engagement rings. They had ton's of vend... read more
Business response:
Hi Jared - Thanks for your kind words. I'm so happy you had a great experience with us and appreciate you recommending us to your friend too! Please come by anytime for a free ring cleaning and we'll keep your gorgeous diamond sparkling like new. Jonathan Mervis
First of all, I must say TINA CLAERY !!! We were in the area looking for rings and stopped in at Tiffany's. I just wasn't ready to buy a ring and wanted to look some more. We walked up to Mervis and tried the door. It was locked and a guard was standing there. I noticed on the door you must have an appointment so we started to walk off and TINA came out and asked if we would like to come in. Well, that's all she wrote.... She made us feel comfortable first, which was really important to me. These places usually make me feel ... read more
I'm not surprised at the low ratings. My boyfriend and I didn't have an appointment but figured we would stop by since we were in the area. I've heard their ads on the radio before and was curious to see their selection. The showroom gave me a very cold, corporate feeling. Rings are displayed on cheap plastic trays. A salesperson came to help us. We took a couple of sample settings and went to a private room. After discussing what we were looking for, she responded in a way like "you can't afford that". Mind you, we have alr... read more
Business response:
Hi Angela, I'm sorry to hear you had a less than pleasant experience and I'd like to make it up to you and show we do care about customer service. Every client deserves VIP service, whether she's in a business suit or weekend casuals. Please let me know how I can personally help you find your perfect ring. Also, I'd like to hear more about what happened in your first visit so we can improve for future clients. Thank you for helping us serve the community better. Jonathan Mervis jmervis@mervisdiamond.com
My fiance bought my engagement ring here and they were extremely helpful and courteous to him throughout the entire process. I went back many times for sizing's and they inspected my ring each time and once replaced a baguette with a flaw for no charge and did it in record time so I could have the ring for Thanksgiving to show our families. We have also been shopping there for wedding bands and they are extremely helpful and wonderful to work with. Their prices are very reasonable and the quality is very good. Their staff is... read more
This might be my best review ever. WHAT YOU SHOULD KNOW: They certify their diamonds with the MOST LENIENT (EG-IL) certifications giving their diamonds better grades. There's GIA, EGL-USA, EG-IL, ordered from strict to lenient in grading diamonds. So EG-IL will be a lot nicer and say the diamond has a better quality than GIA will. This is where they get you. With a test done in the video below, the EG-IL certification will give you the exact same rock for 70% more of a cost. I point EVERYONE I know to this video. EGL vs GI... read more
Business response:
Thank you for your feedback. I'm sorry we offered you a less than perfect experience and I'd like to help. Please let me know what I can do and how we can learn for future clients. One note to other readers on yelp: EGL diamonds are in fact graded more loosely than GIA diamonds, however we carry both and give our clients the option to choose what's right for them. I look forward to hearing from you, Henry, and doing the best I can to restore your faith in my family's business. Jonathan Mervis jmervis@mervisdiamond.com
My husband and I had a great experience with Miriam. She worked with our budget, understood our style, and had that special sales person quality that makes you feel taken care of! I love how she anticipated a number of desires and needs without us asking. Mervis seems to be a good retailer for budgets in between cheap and super expensive with a range of options. Good quality and service.
Our family loves Mervis! We bought my engagement ring there and have been customers ever since. When we first visited the Tysons store, I had a designer and look in mind. The sales associate listened to me and was able to get exactly what I wanted. After 8 years, the same person that helped us with my engagement ring, still remembers us when we walk in the door and even stays in touch. I wouldn't say that we are frequent buyers by any means, but it really goes a long way for Lisa to remember us. It's this type of personal to... read more
Corporate has a 4.8 star rating with 1,898 reviews.
Corporate is closed now. It will open at 9:00 a.m.