Corporate

Henry G. 

on Yelp

11 years ago

This might be my best review ever. WHAT YOU SHOULD KNOW: They certify their diamonds with the MOST LENIENT (EG-IL) certifications giving their diamonds better grades. There's GIA, EGL-USA, EG-IL, ordered from strict to lenient in grading diamonds. So EG-IL will be a lot nicer and say the diamond has a better quality than GIA will. This is where they get you. With a test done in the video below, the EG-IL certification will give you the exact same rock for 70% more of a cost. I point EVERYONE I know to this video. EGL vs GI... read more

Natasha Y. 

on Yelp

11 years ago

My husband and I had a great experience with Miriam. She worked with our budget, understood our style, and had that special sales person quality that makes you feel taken care of! I love how she anticipated a number of desires and needs without us asking. Mervis seems to be a good retailer for budgets in between cheap and super expensive with a range of options. Good quality and service. 

CE D. 

on Yelp

11 years ago

Our family loves Mervis! We bought my engagement ring there and have been customers ever since. When we first visited the Tysons store, I had a designer and look in mind. The sales associate listened to me and was able to get exactly what I wanted. After 8 years, the same person that helped us with my engagement ring, still remembers us when we walk in the door and even stays in touch. I wouldn't say that we are frequent buyers by any means, but it really goes a long way for Lisa to remember us. It's this type of personal to... read more

Sara T. 

on Yelp

11 years ago

I've visited my share of jewelry stores recently looking for the perfect diamond engagement ring. None of them compared to Mervis. First off, I'll compliment the security. I've never felt safer, especially with all of the madness going on these days, you can never be too safe. I don't see why people have such an issue with the security doors, it's for YOUR safety people! Second, I was greeted by friendly staff and then taken to a personal diamond viewing room! It was so much easier than just browsing show cases, and I apprec... read more

Peter G. 

on Yelp

11 years ago

This place definitely takes customer service to a great level but their selection of diamonds and settings is lacking. They are somewhat more expensive than other stores so do your research. I went here after getting a quote on a setting. When their setting was 1k more expensive I asked why and the representative basically tried to bash the other setting as low quality and scare me away from it. Bad business. 

Lenore P. 

on Yelp

11 years ago

I went to Mervis to upgrade my diamond form a 1.75 to a 2.75 carat. I worked with Becky the manager. My cureent diamond is a H Vs2 round stone. She brought me two stones. She said one was 2.5 H and and one was 2.5 J color. I couldn't tell the differnce and either could my daughter who was with me shopping for an engagement ring. It seemed strange as there should be a noticable difference between the two. She was pushing the J since it was cheaper and not noticably different from the H. I then went to Charleston Alexander in ... read more

paul h. 

on Yelp

11 years ago

I've been to a ton of jewelry stores in the last few months and this place is just totally different to anything I've seen before. Looking around at other stores it can be confusing to know the differences between rings and why some stuff is priced higher and some lower. Sometimes you look at a tray of rings and they can all look the same honestly. Working with Nancy at the Mervis in Tysons was awesome because she explained to me what I needed to know at the beginning and then kept it all simple. She walked me through the st... read more

John K. 

on Yelp

11 years ago

I purchased an engagement ring here. It was a great experience - it does help if you come with a sense of what you want, but the salespeople are great and I think their merchandise is the best in the area. Dodi was our salesperson and she was very helpful and even assisted in a surprise related to our engagement. I recommend the store enthusiastically. 

Chad K. 

on Yelp

12 years ago

My fiance and I just bought our wedding bands at Mervis. Kristopher Greenwell took care of us. He worked within our budget and helped us pick out our wedding bands. The staff at Mervis was knowledgeable and courteous. We plan on doing business with Kris and Mervis Diamond Importers again.