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CoverageX
- Auto Insurance
- Clearwater, FL
About this business
Location details
14255 49th St N Building 1, Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jenifer is an asset to your company bc she is exceptional. In her experience of explaining the whole program of the additional n coverage that is needed to protect your vehicle unfortunately I’m 77 year old widow who is on a fixed income n can’t afford this present limit I will tell my friends about the program that can afford it n to speak with only Jenifer bc she’s the real deal so please keep her on board thank u for listening to me
Business response:
Thank you for taking the time to share this, Patricia. We’re grateful Jennifer treated your circumstances with the care and understanding they deserved while thoroughly explaining your options. Your recognition of her means a great deal, and we’ll make sure your kind words are shared with her.
Jennifer was understanding in my financial situation and did not press the issue trying to change my mind. She respected my decision and helped me cancel my policy and offered me to return when I was financially stable to do so.......Her customer service was A1.....
Business response:
Thank you, Yemeka. We’re glad Jennifer listened to your situation, respected your decision, and made the cancellation process comfortable without adding any pressure. We appreciate your recognition of the compassion and professionalism she provided, and we’ll be here if the time is ever right for you to return.
Great person to work with
Business response:
Thank you, Bruce. We’re glad you had a positive experience with our team and appreciate you taking the time to share your feedback.
The customer service representative took care of my matter and was very courteous, respectful, detailed and accurate regarding the information I was requesting of my account. She is a true professional in her field.
Business response:
Thank you, Edward. We’re glad our representative handled your account matter with courtesy, attention to detail, and clear, accurate information. We appreciate you taking the time to recognize the professionalism she brought to your experience.
He answered my questions & set up my auto pay as I requested. Thank you.
Business response:
Thank you, Virginia. We’re glad your questions were answered clearly and your autopay was set up just as requested. We appreciate you taking the time to share your experience.
I called today because I wanted a few specifics on our coverage. Dan was extremely nice and explained everything. I have every confidence in this company that if their help is ever needed, it will be available. Thank you for your time.
Business response:
Thank you, Eugene. We’re glad Dan took the time to explain the details of your coverage and left you feeling confident about the support available to you. We appreciate your trust in CoverageX and will be here whenever you need us.
I spoke to Ramon and he was very helpful he new how to explain everything that was going on. I greatly appreciate your company having patient employees, that make ppl like feel like my business is appreciated. Thank you
Business response:
Thank you, Roshanda. We’re glad Ramon was patient, helpful, and made sure everything was clearly explained. Just as importantly, we’re happy he made you feel that your business is valued. We sincerely appreciate you sharing that with us.
Spoke with Tonya Traufield at coverage X. She was an awesome person and was able to help me! She genuinely cares about her customers and has an awesome heart. Really enjoyed the call and will absolutely be using her in the future!
Business response:
Thank you for sharing this, Sebastian. We’re glad Tonya’s genuine care came through during your conversation and that she was able to provide the help you needed. Creating that kind of personal, attentive experience matters to us, and we appreciate you taking the time to recognize her.
Tanya truafield help me with my policy and did went beyond on making sure I was happy. Thank you and keep up the Amazing work !
Business response:
Thank you for your kind words, Arthur! We’re happy Tanya was able to go above and beyond to ensure you were happy with your policy. We appreciate your trust in CoverageX and your
Frequently asked questions about CoverageX
How is CoverageX rated?
CoverageX has a 4.7 star rating with 3,097 reviews.
When is CoverageX open?
CoverageX is closed now. It will open at 9:00 a.m.