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CoverageX
- Auto Insurance
- Clearwater, FL
About this business
Location details
14255 49th St N Building 1, Clearwater, FL, 33762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have worked customer service all my life, and I know what good customer service is, I had the chance of working with Ramon, first of all he was very pleasant to work with, answered all my questions and he made sure I understood what he was explaining to me, he had no problem repeating things to make sure I understood it. I was very pleased with how he talked. He really does understand the meaning of customer service. Thanks for answering my call. Kimberly Alston
Business response:
Thank you so much for the thoughtful review, Kimberly. We appreciate your kind words and are honored to hear Romone provided the level of patience, professionalism, and care you deserve. Making sure our customers fully understand their coverage and feel comfortable throughout the conversation is extremely important to us. We’ll be sure to share your feedback with him. Thank you again for choosing CoverageX!
Mr. Ramon, Thank you for answering my questions. Your customer service is professional, kind, and very knowledgeable. Signed Mrs. Sandra Coleman
Business response:
Thank you for the wonderful feedback, Sandra. We’re glad Romone was able to answer your questions and provide the professional, knowledgeable service we strive for every day. Your support means a lot to our team, and we really appreciate you taking the time to share your experience with CoverageX.
Roman was very informative & helpful if I had to talk with someone I'd preferred it would be him or someone like him with the same courtesy I appreciate it
Business response:
Thank you for the review, Moty. We’re happy to hear Romone was informative, courteous, and helpful throughout your experience. Providing clear communication and respectful service is something we take seriously, and we appreciate you recognizing his efforts. We’ll be sure to pass along your kind words to him and the team!
Jennifer was extremely helpful in handling my account issues. If I could, I would rate it 10 out of 10 stars. She was extremely friendly and again super super helpful. She even helped me find out that my title was branded which I did not even know about. Thanks to her amazing due diligence. She saved me from having to continue out payments on a policy. I wasn’t even eligible for. Thank you so much not only to Jennifer, but to all of coverage X.
Business response:
Thank you for the incredibly thoughtful review, Sam. We’re very glad Jennifer took the time to look into everything thoroughly and help uncover information that ultimately saved you from continuing with a policy that would not have benefited you. That level of diligence and honesty is exactly what we strive for at CoverageX. We truly appreciate your trust and your recognition of Jennifer’s efforts.
ROMONE WAS VERY PLEASANT TO ME. I UNDERSTOOD WHAT HE TOLD ME AND HOW TO DO THE INSTRUCTIONS PERFECTLY.
Business response:
Thank you for the kind review, Nancy. We’re glad Romone was able to explain everything clearly and make the process easy to follow. We appreciate you choosing CoverageX and look forward to being here when you need us.
Ramona Rickman was very very helpful, he was very patient took his time and did nothing but help with assisting , making phone calls,and found exactly what I needed and were I could get it. at the end of the day. he made my coverage X a wonderful experience and made me feel like I made the right decision. Choosing coverage X. For my car insurance, I thank him very much. Tanisha Morgan❤️
Business response:
Thank you for taking the time to share this, Tanisha. We’re happy to hear Romone provided such patient and thorough assistance and helped make the experience a positive one for you. We really appreciate your trust in CoverageX and your thoughtful feedback.
Your employee done a wonderful job this morning keep up the good work thank you very much I appreciate it
Business response:
Thank you for taking the time to leave us a review with such positive feedback. It's great to know that the level of service we intend to provide is exactly what you received. We appreciate the feedback and are happy to have you as a part of the CoverageX family.
Romone answered every question and was very helpful, loved his professionalism.
Business response:
Thank you for the kind words, Dakira. We’re glad Romone was able to answer your questions thoroughly and provide the level of professionalism you deserved. We appreciate your support and look forward to being here every time you need us.
I think romone was very professional I thought my conversation was amazing
Business response:
We appreciate you taking the time to share your experience, Brian. Glad to hear Romone made the conversation informative and comfortable for you. Thank you for choosing CoverageX.
Frequently asked questions about CoverageX
How is CoverageX rated?
CoverageX has a 4.5 star rating with 1,380 reviews.
When is CoverageX open?
CoverageX is closed now. It will open on Monday at 9:00 a.m.