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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,973 reviews
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D S's profile image
D S 
3 years ago

Was supposed to get a $10 " reward for purchasing a holiday meal for Thanksgiving, still waiting for that. Sent a message to them and all I get is " thanks for contacting us and we'll get back to you " . Probably won't be ordering again 

Business response:

Oh, no! Can you send me your details to mobileappsupport@crackerbarrel.com and we'll route you to the right folks. 

Lee Rosenberg's profile image
Lee Rosenberg 
3 years ago

Cannot open the app after downloading. 

Business response:

Hi, Lee! We released a fix for the crash issue; please update to the latest version. If you continue to have the issue, please reach out to mobileappsupport@crackerbarrel.com 

Joshua Morgan (BlackPhoenix087)'s profile image
Joshua Morgan (BlackPhoenix087) 
3 years ago

The app is constantly crashing as soon as you open it!!! 

Business response:

Hi, there! We released a fix for the crash issue; please update to the latest version. If you continue to have the issue, please reach out to mobileappsupport@crackerbarrel.com 

Jessica Davis's profile image
Jessica Davis 
3 years ago

I hate ordering delivery from cracker barrel. We never get our food warm and the last 2 orders including our order tonight was missing 2 items. And the store will not do anything about it. I guess we won't order delivery from this place again. 

Business response:

So sorry to hear that, Jessica! Could you send me your order info to mobileappsupport@crackerbarrel.com so we can follow up with the store? 

Paul Perkins Sr's profile image
Paul Perkins Sr 
3 years ago

keeps closing on me 

Business response:

Hi, Paul! We released a fix for the crash issue; please update to the latest version. If you continue to have the issue, please reach out to mobileappsupport@crackerbarrel.com 

Ty Rodriguez's profile image
Ty Rodriguez 
3 years ago

I literally cannot place an order it's so bad. Every time I try to checkout, it brings me back to the home screen. 

Business response:

Oh, no! We'll look into this ASAP. 

justin harrison's profile image
justin harrison 
3 years ago

The app will randomly assign pick up times after hitting asap. The last 3 times, it's placed a pick-up order 90 minutes out. The worst part is the reasurant cooks it and lets it sit for an hour. The quality is the only thing lower than the prices. 

Business response:

Hey, Justin! We do have a feature in place that should route you to the soonest time based on how busy the store is, but that sounds very long! Could you send me an email with the store number and what/ when you were ordering so we can look into this? mobileappsupport@crackerbarrel.com 

Benjamin Fields's profile image
Benjamin Fields 
3 years ago

App won't even open every time I try and open it. It crashes. 

Business response:

Hi, there! We apologize and are aware of the issue. We should have a new version out shortly to resolve it. 

Kathy Shanahan's profile image
Kathy Shanahan 
3 years ago

app no longer works Samsung A52 

Business response:

Hi, Kathy! We apologies and are aware of the issue. We should have a new version out in the next day or so to resolve it. 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,973 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is closed now. It will open tomorrow at 9:00 a.m.