Credit9

FM 

on BBB

5 years ago

On 6/10 I got a letter in the mail offering a loan. I went to their website apply.credit9.com and the only option was to have a call back. I received a call a little after 4pm and spoke with Karina. She asked for my personal information with the reason being to check my credit score. She stated that she would call me back on 6/11 at 11am. No call was received and after waiting 90 min I called her "direct line" and reached her voice mail. I received a text message stating that the person was on another call and to leave a spe... read more

Alfonso V 

on BBB

5 years ago

Reading all the reviews on here makes me think twice before giving my information to this company. It appears that credit 9 is another scam with false advertisement I should report you the Consumer affairs for being less then truthful and being dishonest with consumers. Stop sending me your spam mail sick of it ??!!! 

Christina W 

on BBB

5 years ago

As of right now I would rate them a 0 if I could. I call the May 28 she told me should call me back on Monday which was June 1st. I still haven't heard from her. I called again on June 8 got a text message right away saying she would call me back and I still hadn't heard from her. I called again in the afternoon got ahold of a Russell who said he sent her a message directly to call me which I still have not heard from her. I have tried to call Russell on June 10th and June 11th and left a message and I still have not heard a... read more

Jason R 

on BBB

5 years ago

I managed a phone conversation with a rep. After providing all my personal information, they mentioned that an underwriter will reach out to me for a loan offer.I have not heard from anyone. Not a good way to do legitimate business. Not happy. 

Lilian R 

on BBB

5 years ago

****PHISHING ALERT***** I can't fathom how this business has a A+ rating. I got a few offers in my mailbox and decided to try. After I spoke with a Raymi (Customer Service) and she took my information, she told me she would send it to another department to analyze it and that she would call me in 2 hours. After several hours, I tried to reach her at the number she gave me but the number is dead. I tried reaching the customer service department and that number was also dead. I guess they are phishing customer personal informa... read more

LC 

on BBB

5 years ago

This company is a scam. I should've trusted the negative reviews that red flagged and signaled their unprofessionalism and lack of follow up, however I allowed myself to be swayed by the "positive" reviews and decided to respond to their offer. The reviews that warn you to take heed and proceed with caution due to the fact they ask for your social security number over the phone instead of online, are absolutely right. That was red flag number one confirmed. The first rep who began my application informed me that processing t... read more

Thomas T 

on BBB

5 years ago

It seems I have had the same experience and this company is a scam. I called and gave info to the agent after reading that if my credit card debt was 10k they would give me 15k and I would have extra for something else I wanted. He told me I was good and he would have his supervisor call me to confirm before sending it to the underwriter which they did call that day. I was supposed to get a call the next day and didn’t. A few days later I get a text telling me they have my approval but needed to know if I wanted more time or... read more

Michael H. 

on BBB

5 years ago

I got an offer in the mail. Went online and followed the instructions. I got a call from a representative. She took my information and said that the application would go to underwriting and some one would call. Well it is 10 days later and no phone call. I froze my credit file because that representative has all my information and I feel as though it will be used for fraud. I felt that the ad was deceptive but now I know it was too good to be true. 

Louise H 

on BBB

5 years ago

Credit9 is a scam I got a check looking piece of mail and I called the number hoping to be able to consolidate my credit cards and the man took all my personal information and put me on hold and said he was going to talk to the underwriters and when he came back to give me the terms the phone hung up when I tried to call him back he text back and said he was on the phone and that he would try and call me the next day I've already read the reviews and this company apparently takes all your personal information please out like... read more