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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
He was very patient and knowledgeable. He answered every question to the best of his knowledge. He inspired me to tell others about my experience.
Business response:
We are elated to hear about your wonderful experience with our team member. Your comments about their patience and extensive knowledge truly mean a lot to us. It's fantastic that you felt comfortable asking questions and received thorough answers that met your needs. We're especially touched that your experience was positive enough to inspire you to share it with others. Your feedback helps us understand what we're doing well and motivates our entire team to continue providing exceptional service to every customer who walks ... read more
Jenny was prepared and ready for our arrival. Made a deal and made purchase! We were randomly looking at SUVs when we came across the 2021 Chevy Tahoe. I called for availability and Jenny did the rest upon our arrival. Everything was smooth and we left happy! Thank you!
Business response:
We are absolutely thrilled to hear about your wonderful experience with your vehicle purchase! It sounds like Jenny was well-prepared and made everything seamless from the moment you arrived. We're so pleased that what started as casual browsing for SUVs turned into finding the perfect Chevy Tahoe for you. Your satisfaction with the smooth process and positive outcome means everything to us at Crest Cadillac. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
My car had several issues after delivery. . it's back in service now I wish they did a better job at checking everything before delivery
Business response:
We aim to address all feedback promptly regarding the concerns you experienced with your vehicle following delivery. We understand how important it is to receive your car in perfect condition, and we recognize your frustration. Your experience highlights areas where our pre-delivery inspection process can be strengthened to ensure every vehicle meets our quality standards before reaching our customers. We appreciate you taking the time to share your feedback, as it helps us improve our service delivery. Please contact Caleb ... read more
Enjoyed the culture of the team I didn't feel pressured but felt like I was served
Business response:
Thank you for taking the time to share your experience. We're delighted to hear that you felt comfortable with our team's approach and appreciated the service-focused environment. Creating a welcoming atmosphere where customers feel genuinely cared for rather than pressured is something we value deeply. Your positive feedback about our team culture means a great deal to us at Crest Cadillac. We're grateful you chose us and hope to continue providing the same exceptional experience in the future.
Easy and professional Easy to find what car I needed and very professional in all aspects of the purchase
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that finding the right vehicle was straightforward for you and that our team maintained excellence throughout your entire purchase process. Your feedback about our professional approach means so much to us, and we truly appreciate you choosing Crest Cadillac for your automotive needs. We hope you enjoy your new vehicle and look forward to serving you again in the future.
It was quick and efficient for the most part. My salesman was polite and answered my questions.
Business response:
We are happy to hear that your experience was efficient and smooth. Your feedback about the quick service and having your questions answered thoroughly means a lot to us. We strive to provide helpful and courteous service to every customer, and it sounds like we met that goal during your visit. Thank you for taking the time to share your experience with us.
Joseph was very attentive. Went out of his way to find the perfect car for me. Which he did. He also provided lunch for me while I waited for my car to be detailed. He definitely is the best car salesman I've ever had.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional attention and care throughout your visit. We're thrilled that we could help you find exactly what you were looking for and that the extra touches, like providing lunch during the detailing process, made your experience even more special. Your kind words about having the best car buying experience mean the world to us. Thank you for choosing Crest Cadillac and for taking the time to share your positive feedback.
I bought a used car remotely from Kansas City. Communication was always responsive. When I arrived to pick up the car, everyone was friendly and professional. Seamless transaction. I had an issue with the car upon arriving home, which was taken care of promptly.
Business response:
We are pleased to hear about your positive experience with your remote vehicle purchase. Your feedback about our responsive communication and the friendly, professional service you received during pickup truly means a lot to us at Crest Cadillac. We understand that buying a car from a distance requires extra trust, and we're glad we could make the process smooth for you. It's wonderful to know that when you encountered an issue after getting home, our team was able to address it quickly. We appreciate customers like you who ... read more
Great experience. Everyone was friendly and knowledgeable! Really enjoyed working with Douglas and we are super happy with the new car.
Business response:
We are delighted to hear about your wonderful experience with us! It's fantastic to know that our team provided you with friendly and knowledgeable service throughout your visit. We're thrilled that you enjoyed working with our staff and that you're so happy with your new vehicle. Your positive feedback about the entire experience means a great deal to us at Crest Cadillac. We hope you love every mile in your new car!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,664 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.