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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It took a while for my part to arrived. Once it came in they did a really good job on tshooting issue and repairing in a timely manner. Great job!!
Business response:
Thank you for your review and for taking the time to share your experience with us. We understand that waiting for parts can be challenging, and we truly appreciate your patience during that time. It's wonderful to hear that our team did excellent work troubleshooting your issue and completed the repairs efficiently once everything was ready. Your feedback about the quality of our repair work means a great deal to us at Crest Cadillac, and we're grateful for your understanding throughout the process.
Excellent Very easy to work and excellent customer service Very good coordination and very effective communication
Business response:
Thank you for recognizing our team's professionalism and timely service. At Crest Cadillac, we strive to provide exceptional service and are pleased we met your expectations. We appreciate your feedback and look forward to serving you again.
Great people. Knowledgeable One two three four five six seven eight nine ten eleven twelve And I didn't appreciate Bret's service ....
Business response:
We are overjoyed to hear about your positive experience with our team. Your feedback about working with knowledgeable people means so much to us at Crest Cadillac. We truly value when customers recognize the expertise our staff brings to every interaction. Thank you for taking the time to share your thoughts - it helps us continue delivering the quality service our customers deserve.
Excellent Chase kept me informed on the progress of the repairs on my car on a daily basis.
Business response:
Thank you for sharing your wonderful experience with us. We're delighted to hear that you received such attentive service during your vehicle repairs. Having someone keep you updated throughout the entire process makes all the difference, and we're thrilled that you felt well-informed every step of the way. Your satisfaction with the daily communication and care you received truly means the world to us. We appreciate you taking the time to recognize the exceptional service you experienced.
She handled everything I needed with professionalism and care. making the entire process easy and stress-free
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our team member provided you with professional and caring service. Knowing that we made your experience smooth and stress-free means everything to us. We appreciate you taking the time to share your positive experience!
I am very impressed with the level of professionalism and dedication Timely manner handling all issues and sorted out problems
I'm always treated like I'm a VIP. My time is respected, they always have an Alto ride for me to get to and from the dealership. I'm notified when my car is ready and ride is on the way to get me within minutes of that notification,
Business response:
Thank you for the wonderful feedback! We're thrilled that you feel like a VIP and that our transportation service and timely communication make your visits convenient. Your trust in Crest Cadillac means everything to us, and we look forward to continuing to exceed your expectations.
Greg was waiting for me when I arrived and got me taken care of quickly. The experience from the digital website to what I experience with Greg at the dealership was seamless. The waiting area was clean, comfortable and the staff was friendly! Thank you!
Business response:
Thank you for the wonderful feedback! We're thrilled that Greg provided prompt service and that your experience from our website to the dealership was seamless. Your kind words about our clean facilities and friendly staff mean a lot to us!
Everything is good. I wish they figure out the loaner arrangement. Overall good experience Excellent
Business response:
Thank you for your excellent feedback! We appreciate your insight about the loaner arrangement and will work on improving this service. We're grateful for your business and look forward to serving you again at Crest Cadillac.
Crest Cadillac has a 4.7 star rating with 13,282 reviews.
Crest Cadillac is open now. It will close at 6:00 p.m.