Crest Cadillac's cover image

This profile has been claimed by the business owner or representative.

Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.712,021 reviews
Select a rating
MICHAELNORTHROP's profile image
MICHAELNORTHROP 
4 weeks ago

Logan makes it easy to schedule service appointments and always makes the experience great even though the cost is on the high side. The dealership is always a good experience to wait and work at. 

Business response:

We are grateful for your wonderful feedback about your service experience with us. It means so much to hear that scheduling appointments has been straightforward and that your overall visits have been consistently positive. We truly appreciate you recognizing how our team works to create an excellent atmosphere, whether you're waiting or need to get work done during your visit. Your trust in Crest Cadillac for your vehicle's care is valued, and we look forward to continuing to provide you with great service experiences. 

MYBARRA2's profile image
MYBARRA2 
4 weeks ago

Logan McPherson is the best service rep. I’ve used him for years and will continue to do so. 

Business response:

We are thrilled to hear about your positive experience with our service team. Your loyalty over the years means everything to us, and we're delighted that you've consistently received exceptional service. Having a trusted service representative who understands your needs makes all the difference in maintaining your vehicle. We truly appreciate customers like you who take the time to recognize outstanding service, and we look forward to continuing to serve you for many years to come. 

AVMALA86's profile image
AVMALA86 
4 weeks ago

Great dealership when it comes sales Services and always easy to deal with Greg and Logan are my favorite ppl 

Business response:

Your positive feedback means so much to us and truly highlights what we strive to deliver every day. We understand how important it is to have a dealership that makes the entire experience smooth and enjoyable, from sales to service. It sounds like our team has made a genuine connection with you, and we take pride in building those lasting relationships with our customers. Your experience reflects our commitment to providing exceptional service that goes beyond just completing a transaction. Thank you for taking the time to ... read more

rick@affoplano.com's profile image
rick@affoplano.com 
4 weeks ago

Professional and efficient My experience was totally positive. From the person who greeted me all the way through the cashier, everyone was great! 

Business response:

We are thrilled to hear about your completely positive experience with our team. Your feedback about the professional and efficient service you received means so much to us. It's wonderful to know that every team member you encountered, from the initial greeting to the final transaction, provided excellent service. We truly appreciate you taking the time to share your experience and are grateful for customers like you who recognize our commitment to outstanding service. 

EVAFLORENCE2011's profile image
EVAFLORENCE2011 
4 weeks ago

Right from delivering my car and up to pick up time . Bryan responds so quickly to all my text messages . Helps with all my needs till my Escalade is returned with all servicing needs met .. 

Business response:

We are overjoyed to hear about your wonderful experience with our service team. It sounds like you received exceptional support from the moment your vehicle was dropped off until pickup. We're thrilled that our team member was so responsive to your messages and took great care of all your needs while your Escalade was being serviced. Your feedback about the quick communication and thorough attention to your servicing requirements means so much to us at Crest Cadillac. We truly appreciate you taking the time to share your pos... read more

BILLCLAYTON's profile image
BILLCLAYTON 
4 weeks ago

Crest Cadillac of Frisco is the best ! And their service advisors are always so helpful. I highly recommend. 

Business response:

We are absolutely thrilled to hear that you consider us the best! Your kind words about our service advisors being so helpful truly mean the world to us. We work hard every day to provide exceptional service, and knowing that we've exceeded your expectations makes all the difference. Thank you for taking the time to share your positive experience and for recommending us to others. We look forward to continuing to serve you with the same level of excellence you've come to expect. 

Jennyc777's profile image
Jennyc777 
4 weeks ago

Wonderful service as always. Everyone is helpful and kind. Treat you like a VIP. Always a great experience. 

Business response:

We are thrilled to hear about your consistently positive experiences with us. Your feedback about our team's helpfulness and kindness means so much to us. We take great pride in making every customer feel valued and appreciated during their visit. It's wonderful to know that we continue to deliver the exceptional service you deserve. Thank you for taking the time to share your experience with us. 

Mhinds915's profile image
Mhinds915 
4 weeks ago

Everything was great! Very polite and attentive Very polite, attentive and courteous of your time, willing to go the extra mile 

Business response:

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team provided you with polite and attentive service throughout your visit. It means so much to know that you felt our staff was courteous with your time and demonstrated a commitment to exceeding your expectations. Your positive feedback motivates us to continue delivering exceptional service to every customer who walks through our doors. We truly appreciate your business and look forward to serving you again in the fut... read more

A3BCHICK's profile image
A3BCHICK 
4 weeks ago

Easy and surpassed my expectations Prompt service no waiting had my car back the same day with everything fixed, including something that I did not even know was broken 

Business response:

Thank you for your wonderful feedback! We are delighted that your service experience exceeded what you expected. It's great to hear that we provided quick service without any wait time and had your vehicle ready the same day with all repairs completed. We take pride in our thorough approach and are pleased that our team was able to identify and fix an additional issue you weren't even aware of. Your satisfaction means everything to us, and we appreciate you taking the time to share your positive experience. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,021 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 6:00 p.m.