This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Professional. Courteous Bye John Chapman is an asset to the dealership. Professional and courteous. Bye. See you in 6 months for truck detailing. Thanks
Business response:
We are pleased to hear about your positive experience with our team. Your recognition of the professional and courteous service you received truly means a lot to us. It's wonderful to know that our commitment to excellence made such a strong impression during your visit. We understand the importance of providing exceptional service that builds lasting relationships with our customers. Thank you for taking the time to share your feedback, and we look forward to welcoming you back for your truck detailing appointment.
Service advisor Monica is always top notch. Her excellent service is the reason I continue to make the trip from Fort Worth to Frisco for service.
Business response:
We are absolutely thrilled to hear about your outstanding experience with Monica's exceptional service. Your dedication to traveling from Fort Worth to Frisco speaks volumes about the quality care you receive, and we truly value your continued trust in our team. Monica's commitment to providing superior service clearly makes a meaningful difference, and we're honored that her efforts keep you coming back to Crest Cadillac for all your service needs.
Great service. Great knowledge. I wasn't wild about all of the additions they tried to add and how long it took for what should have been pretty simple.
Business response:
Thank you for the positive feedback about our knowledgeable team and service! We appreciate your patience with the process and understand the additional options weren't all of interest. Your feedback helps us improve our approach. Thanks for choosing Crest Cadillac.
Jackson and his associates were very transparent and open as we found our car and completed paperwork. We appreciated this as we have not experienced this with other dealerships.
Business response:
We are elated to hear about your positive experience with our team. It's wonderful that you found our approach to be transparent and open throughout your car shopping journey. Your recognition means a great deal to us at Crest Cadillac, and we're thrilled we could provide service that sets us apart.
Service was fine, but have since received numerous (7+) requests for surveys and feedback which I have responded to. Should I receive any additional requests for the same, I will be unsubscribing
Business response:
Thank you for your feedback about our service. We understand your concern about the multiple survey requests and apologize for the excessive follow-up. We'll ensure this doesn't happen again. We appreciate you bringing this to our attention.
Unparalleled service and attention to customer preferences as well as business details. I am a customer for life.
Business response:
Your positive feedback truly means the world to us. We understand how important it is to receive exceptional service that focuses on your individual preferences while maintaining professional standards. Knowing that our team's dedication to providing outstanding customer care and thorough attention to every detail has made such a meaningful impact brings us genuine joy. Your commitment as a lifelong customer inspires us to continue delivering the quality experience you deserve. Thank you for taking the time to share your won... read more
Zachary was easy to talk to, he didn't make me feel uncomfortable with high pressure tactics, I'm hoping for a promising future for the young man.
Business response:
We deeply appreciate your wonderful feedback about your experience with us. It's heartening to know that you found your interaction comfortable and free from any pressure during your visit. Your appreciation for the genuine, approachable service you received means everything to us. We're delighted that you had such a positive experience and truly value you taking the time to share these kind words about the exceptional service you received.
They provided great customer service and worked with me to get just what I wanted @
Business response:
Thank you for the wonderful feedback! We're thrilled our team delivered excellent service and helped you find exactly what you wanted. Your satisfaction means everything to us at Crest Cadillac.
Huge thanks to Andrew for making my car purchase so easy! He really is the best salesperson you could ask for. My husband was so impressed that he wants to buy his next car from Andrew, too. Truly a 10/10 experience!
Business response:
Thank you for the wonderful feedback! We're thrilled that Andrew made your car purchase so easy and that both you and your husband were impressed with the service. Your kind words mean a lot to our team at Crest Cadillac.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,625 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.