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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Challenging The individuals I met with today were very supportive and understanding. All 3 were focused on satisfying the customer.
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about the supportive and understanding approach you received truly means a lot to us. It's wonderful to know that all three team members you worked with were dedicated to ensuring your satisfaction. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care and attention.
The Sales rep was very nice to work with. Very patient & attentive. Finance person was very pleasant & helpful as well.
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about working with our sales representative highlights the patience and attentiveness that we strive to provide every customer. It's wonderful to know that our finance team member was also pleasant and helpful throughout your visit. We truly appreciate customers like you who take the time to share their experiences, and we look forward to serving you again in the future.
Beautiful dealership. Nathan Bonds was a pleasure to work with on the purchase of our new Cadillac. Definitely recommend.
Business response:
Thank you for your positive feedback! We're delighted you had an exceptional experience purchasing your new Cadillac and that Nathan provided excellent service. Your recommendation means so much to us. Thank you for choosing Crest Cadillac!
Now I see why Crest is different. My experience from the first phone call to today where I'm enjoying my (new to me) wheels has been nothing short of above and beyond. James is absolutely incredible, Travis in finance is hilarious, and I honestly can't see myself visiting another dealer after the care and attention I received yesterday. I've never been to a dealer without added stress but this time was completely different. Thank you all and see you when we're ready for our next car!
Business response:
We are happy to hear about your outstanding experience with us! It's wonderful to know that from your initial phone call through to enjoying your vehicle today, everything exceeded your expectations. We're thrilled that our team provided the exceptional care and attention that made your visit completely stress-free, which is exactly what we strive for with every customer. Your kind words about the incredible service you received mean the world to us. We truly appreciate you choosing Crest Cadillac and look forward to serving... read more
Was pretty good I have really good experience with Maritza and de guy on finance
Business response:
We deeply appreciate your positive feedback about your experience with our team. It's wonderful to hear that you had such a good experience working with Maritza and our finance department. We're proud of our dedicated staff members who work hard to provide excellent service to every customer. Your kind words mean a lot to us and motivate our team to continue delivering the quality experience you received. Thank you for choosing Crest Cadillac and for taking the time to share your experience.
Professional, courteous, timely and respectful Arman, Jordan and Bret are the reasons I do business at crest
Business response:
We are pleased to hear about your outstanding experience with our team. Your recognition of the professional and courteous service you received truly means everything to us. Having team members who consistently demonstrate respect and timeliness while delivering exceptional customer care is what we strive for every day. We are grateful that Arman, Jordan, and Bret made such a positive impression and earned your continued loyalty. Your feedback reinforces our commitment to maintaining these high standards for every customer w... read more
Great service advisor Great attention, courteous, knowledgeable, and communicative This part of survey is frustrating
Business response:
Thank you for sharing your wonderful experience with us at Crest Cadillac. We are thrilled to hear that our service advisor provided you with such exceptional care. Your comments about receiving attentive, courteous, knowledgeable, and communicative service truly mean a lot to our team. We strive to ensure every customer feels valued and well-informed throughout their visit. We understand that surveys can sometimes be tedious, but your feedback helps us continue delivering the high-quality service you experienced. We appreci... read more
Victor was very knowledgeable of the Cadillac brand, extremely helpful, respectful, and kind. Victor also asked questions about me, my lifestyle, and what is best suited for me, and did not force a sale. He worked hard for a good price and earned my business.
Business response:
We are excited to hear about your wonderful experience with our team. It sounds like Victor truly understood your needs and took the time to learn about your lifestyle to find the perfect fit for you. We appreciate you highlighting his knowledge of our vehicles and his respectful approach that focused on what works best for you rather than pushing for a quick sale. Your recognition of the effort put into securing a great price means so much to us at Crest Cadillac. We are thrilled that Victor earned your trust and business t... read more
From the first time we spoke to Keilyn on the phone, to the moment we arrived and through the whole process, she made us feel welcome, appreciated and like we were the most important people in the room. Jordan in financing made everything smooth also. Highly recommend this dealership and we will be back.
Business response:
We are glad to hear about your wonderful experience with our team. It sounds like you felt truly valued and welcomed throughout your entire visit, which is exactly what we strive for with every customer. The smooth process you experienced demonstrates our commitment to making car buying as pleasant as possible. Your recommendation means the world to us, and we look forward to serving you again in the future.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,625 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.