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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Easy and surpassed my expectations Prompt service no waiting had my car back the same day with everything fixed, including something that I did not even know was broken
Business response:
Thank you for your wonderful feedback! We are delighted that your service experience exceeded what you expected. It's great to hear that we provided quick service without any wait time and had your vehicle ready the same day with all repairs completed. We take pride in our thorough approach and are pleased that our team was able to identify and fix an additional issue you weren't even aware of. Your satisfaction means everything to us, and we appreciate you taking the time to share your positive experience.
Team at Crest Cadillac Service is very friendly and efficient. Work was completed in about one day and loaner car provided. I failed to ask if this was covered by the warranty I purchased but assume that was checked by the advisor.
Business response:
We are excited to hear about your positive experience with our service team. Your feedback about the friendly and efficient service you received truly means a lot to us. We understand how important it is to complete work promptly, and we are glad we could finish everything within a day while providing you with a loaner vehicle for your convenience. We appreciate you trusting us with your service needs, and we look forward to continuing to provide you with the same level of care in the future.
Very smooth and efficient The loaner vehicle was very helpful and I didn't miss a day of work.
Business response:
Thank you for your review. We are happy to hear that your experience with us was seamless and well-organized. It's wonderful to know that our loaner program worked perfectly for your needs and allowed you to maintain your work schedule without any interruption. Your feedback about the efficiency of our service means a great deal to our team. We truly appreciate you taking the time to share your positive experience with us.
Logan does an amazing job from the time you drop the vehicle off until you pick it up!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that our team member provided you with exceptional service throughout your entire visit. It means everything to us when customers recognize the dedication our staff shows from drop-off to pickup. Your kind words about the outstanding care you received truly make our day. We appreciate your trust in our team and look forward to continuing to provide you with the same level of excellent service in the future.
Very professional service advisor. Clean and large waiting area. Reasonable prices. Service advisor will keep you updated and describe the situation to you, giving you options.
Business response:
We are overjoyed to hear about your positive experience with our service team. Your feedback about our professional approach and clear communication means so much to us. We take pride in keeping our customers informed throughout the service process and providing various options to meet your needs. It's wonderful to know that you found our facility welcoming and comfortable during your visit. We're grateful for customers like you who take the time to share their experience, and we look forward to continuing to serve you with ... read more
Beautiful campus and buildings. Everyone we interacted with went out of their way to be helpful
Business response:
We are delighted to hear about your wonderful experience with our facilities and team. Your kind words about our campus and buildings mean so much to us, as we take great pride in maintaining a welcoming environment. It's especially gratifying to know that our team members made such a positive impression by going above and beyond to assist you during your visit. We truly appreciate you taking the time to share your feedback about the helpful service you received. Thank you for choosing Crest Cadillac.
Logan is outstanding, very professional as well as polite! Logan has worked with us for some time!
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you found Logan to be exceptional in both his professionalism and courteous approach. It means so much to us that he has been able to build a strong working relationship with you over time. Your kind words truly highlight the dedication our team puts into providing outstanding service. We appreciate your continued trust in us and look forward to serving you for years to come.
Loved the work they did including getting a loner while my car was being serviced.
Business response:
We greatly appreciate your feedback about the quality service you received. It's wonderful to hear that you were pleased with our work and found value in having a loaner vehicle available during your service appointment. We understand how important it is to keep you mobile while your vehicle is being cared for, and we're delighted that this convenience made a positive difference in your experience. Your satisfaction means everything to us, and we look forward to continuing to provide you with excellent service.
Crest Cadillac has excellent service. I highly recommend Logan McPherson and Crest Cadillac They take excellent care of their customers. .
Business response:
Thank you for your review! We are thrilled to hear that you experienced outstanding service with us. Your recommendation means the world to us, and we are delighted that Logan provided you with exceptional care. At Crest Cadillac, taking great care of our customers is our top priority, and it brings us joy to know we succeeded in doing that for you. We truly appreciate you sharing your positive experience and look forward to continuing to serve you with the same level of excellence.
Crest Cadillac has a 4.7 star rating with 12,032 reviews.
Crest Cadillac is closed now. It will open on Monday at 7:00 a.m.