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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everyone at the dealership was kind and we truly appreciated that the dealership cut to the real numbers quickly.
Business response:
Thank you for sharing your experience with us. We genuinely appreciate your feedback about the kindness you experienced from our team members. It means a lot to know that our straightforward approach to pricing made a positive difference in your visit. Your comments about our transparent dealings reflect the honest and professional service we strive to provide every customer. We're grateful you chose Crest Cadillac and look forward to serving you again in the future.
Excellent communication. Spent time to explain all the new details fo my first ev Will use for my wife's car this summer
Business response:
We are pleased to hear about your positive experience with our team's communication and guidance with your first electric vehicle. It's wonderful that we could take the time to walk you through all the important details of EV ownership. We truly appreciate your trust and look forward to helping with your wife's vehicle needs this summer as well.
I explained what I wanted and victor got it for us. It was quick and straightforward
Business response:
We are ecstatic to hear about your positive experience with us! It's wonderful that you were able to clearly communicate your needs and that our team member understood exactly what you were looking for. We're delighted that the process was efficient and uncomplicated for you. Your satisfaction means everything to us at Crest Cadillac, and we truly value customers like you who take the time to share their experiences. Thank you for choosing us for your automotive needs.
Crest was very responsive, especially in consideration that I am from another state on holiday! I felt like Crest rescued me! Beginning with each point of contact they attentive! Beginning with the person who made my appointment! Provided options. On the day of service ( Saturday) I received an message from the advisor! He explained that the service requested could be done and advised other services that the vehicle needed! With full description of each! Bryan and I spoke by phone, so I could select which service was essenti... read more
Business response:
Thank you for taking the time to share your wonderful experience with us. We understand how stressful it can be to need automotive service while traveling, and we are truly honored that we could help during your holiday visit from out of state. Your kind words about our responsiveness and attentive service mean so much to our team. We take great pride in providing clear communication throughout the entire process, from scheduling your appointment to explaining service options and keeping you informed every step of the way. I... read more
Friendly and helpful people I was made to feel like I was being treated as a human being! Things was explained to me that I didn't understand and was made to feel like a dummy because I didn't know! Didn't feel inferior!!
Business response:
We are absolutely thrilled to hear about your positive experience with our team. It means everything to us that you felt valued and respected throughout your visit. We understand that automotive topics can sometimes feel overwhelming, and we take pride in our team's ability to explain things clearly without making anyone feel uncomfortable. Your feedback about being treated with genuine care and consideration reflects exactly what we strive for at Crest Cadillac. Thank you for taking the time to share your experience with us... read more
From the time I arrived, every need I had was met and every question I had was answered to my satisfaction. Chapman was the BEST in ensuring I had the vehicle that met what I described. Such a smooth process and I look forward to being a Crest customer for the foreseeable future
Great overall experience! ! Bret was (still is) very attentive and made buying process really simple and smooth going! Really an easy going salesman who answered all my questions with ease and is knowledgeable about his products and services available. Will definitely recommend him and Crest to anyone who is looking for a Cadillac in the future!! Keep up the great work!
Business response:
We are thrilled to hear about your wonderful experience with our team! Your feedback about the attentive service and smooth buying process truly means a lot to us. It's fantastic to know that all your questions were answered with such knowledge and ease, making everything straightforward for you. We're honored that you would recommend both our salesperson and Crest Cadillac to others looking for their next vehicle. Your kind words about the exceptional service you received motivate us to continue delivering the same level of... read more
I was having some issues with my vehicle and took it in because I have an already great relationship with Logan. Logan always takes care of my vehicle and communicates with me every step of the way.
Business response:
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you feel confident bringing your vehicle to us when issues arise, and that the strong relationship you've built makes such a difference. Having a team member who consistently takes excellent care of your vehicle and keeps you informed throughout the entire process truly reflects our commitment to outstanding customer service. Your trust in our ability to handle your automotive needs means everything to us, and we look fo... read more
I had been to another Cadillac dealer for service and was reminded why I service at Crest even though it's an hours drive from my home. Monica made an appointment (more likely space) to fit me in before Christmas travel. - fuel induction, fuel injection, filter replacements, alignment, sky roof cover reprogrammed, thermostat replacement- the technicians are World Class trained! I was given a loaner car and I had my car back the next day! (The other dealer said it would be 48 hours in the shop before I could get a diagnosis.)... read more
Business response:
We are absolutely thrilled to hear about your outstanding experience with our service team. Your willingness to make the hour-long drive to visit us truly means the world to us, and we understand how important it is to provide exceptional service that makes that journey worthwhile. It sounds like Monica went above and beyond to accommodate your pre-holiday travel needs by finding space in our schedule. We're proud that our world-class trained technicians were able to handle such comprehensive service work - from your fuel sy... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,625 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.