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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great customer service, clean & friendly. Our salesman Nathan Bonds was very helpful in this process of buying our new Cadillac & made us feel very welcome.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you found our customer service exceptional and appreciated the clean and welcoming environment we strive to maintain. We're thrilled that Nathan provided such helpful assistance throughout your purchase process and made you feel truly welcomed. Your positive feedback about the friendly atmosphere and professional service means so much to us at Crest Cadillac. We're delighted that you chose us for your new vehicle and hope you ... read more
Crest employees are top notch. The detailing on my car didn’t meet my expectation. The car was in service for a full day just to detail the exterior and it wasn’t very good. The service manager, Logan was great as well as the employees who picked up and delivered my car. .
Business response:
We are delighted to hear your positive feedback about our team members. It means so much to know that you found our employees to be exceptional and that our service manager provided great support throughout your visit. We also appreciate you acknowledging the convenience of our pickup and delivery service. We understand your concerns regarding the detailing work on your vehicle. Your expectations are important to us, and we recognize that the time invested in the exterior detailing process should deliver the quality results ... read more
Arman is the most efficient communicator - phone, text, 24-7. scheduled service promptly, explained the work and timeline; addressed other concerns and made me feel like the most important client in the bld. He cares, is knowledgeable and professional.
Business response:
We are overjoyed to hear about your wonderful experience. Your feedback about receiving efficient communication through multiple channels and having your service scheduled so promptly truly means a lot to us. We are thrilled that you felt like our most valued customer and that your concerns were thoroughly addressed with clear explanations about the work and timeline. It brings us great satisfaction to know that you experienced the knowledgeable and caring service we strive to provide every day. Thank you for taking the time... read more
Excellent service experience at Cadillac Crest. Chris, my service manager, was outstanding—knowledgeable, attentive, and kept me informed every step of the way. The entire process was smooth and efficient. Highly recommend working with Chris Brintnall and the Cadillac service team!
Business response:
We are absolutely thrilled to hear about your outstanding service experience with us! It's wonderful to know that your service manager provided such knowledgeable and attentive care throughout your visit. We take great pride in keeping our customers well-informed during every step of the process, and we're delighted that you found everything to be smooth and efficient. Your recommendation of our service team means the world to us. We truly appreciate you taking the time to share your positive experience!
I can truly say that I absolutely love my Escalade and it’s not only because it is an amazing and beautiful vehicle but because of the wonderful experience that I had and have with all of you at Crest! I am definitely one of those customers that places the most value on the actual buying experience and the post buying experience with the service department. Y’all have been so wonderful to me over the past month and I truly know that is why I love my Escalade that much more!
Business response:
We are overjoyed to hear about your wonderful experience with your Escalade! It means so much to us that you found the vehicle to be as amazing and beautiful as we believe it is. Your kind words about both the purchasing process and our service department truly warm our hearts. We understand how important the entire ownership experience is, from the moment you walk through our doors to the ongoing care we provide. Knowing that our team has contributed to making your Escalade even more special to you is exactly what we strive... read more
The employees of the dealership are always exceptionally helpful and pleasant. The facility is very clean and welcoming.
Business response:
Thank you for sharing your wonderful experience with us. We are glad to hear that our team members have consistently provided you with exceptional assistance and made you feel welcome. Your kind words about our helpful staff and clean, welcoming environment truly mean a lot to us. We understand how important it is to create a positive atmosphere where every customer feels valued and comfortable. Your feedback motivates us to continue delivering the high level of service that sets us apart. We appreciate you taking the time t... read more
Great service. Our work was completed before the promised time. Logan is great to work with
Business response:
We are thrilled to hear about your positive experience with our team. It's wonderful that your service was finished ahead of schedule, as we know how valuable your time is. We're pleased that you found our staff member helpful and easy to work with throughout the process. Your feedback about receiving excellent service means a great deal to us at Crest Cadillac. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Always good service and comfortable accommodation while you wait. Well recommended by me for sure
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that you consistently receive quality service and find our waiting area comfortable during your visits. Your recommendation means a great deal to our team, and we truly appreciate your trust in our services. We look forward to continuing to provide you with the excellent experience you have come to expect.
Bryan does a good job and keeps you updated on the status of your vehicle.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that you received excellent care and were kept well-informed throughout your vehicle's service process. Providing clear communication and quality workmanship is what we strive for with every customer visit. We truly appreciate you taking the time to share your feedback about the professional service you received.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,032 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open on Monday at 7:00 a.m.